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Why Wont My Phone Find My Printer

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Why Cant My Iphone Find My Printer

What to Do When Your Printer Won’t Print a Document

Right now, we cant be certain why your iPhone cant find your printer or which one of your devices is causing the problem.;There are three components that work together to print something from your iPhone:

  • Your iPhone.
  • Your AirPrint-enabled printer or print server.
  • Your wireless router.
  • An issue with any one of these components can prevent your iPhone from finding and connecting to your printer. Follow the troubleshooting steps below the diagnose and fix the real reason why your iPhone cant find your printer!

    Contact Your Printer Manufacturer

    You may also want to consider calling the customer support number of the company that manufactured your printer. There could be a hardware problem with your printer that only the manufacturer will be able to help you with. To find the customer support number of your printer manufacturer, Google customer support and the manufacturers name.

    Other Ways To Fix Connections

  • Believe it or not, you may simply need to move your wireless router or modem closer to your printer. You can also try moving your Apple device closer to the printer to get your iPhone or iPad to recognize your printer.
  • Here’s one that’s a little more advanced: AirPrint won’t work on your iPhone or iPad if the Apple device is connected to the;printer’s wireless network;instead of to your primary Wi-Fi network. You can check this just by referring back to Settings in the Wi-Fi section.;
  • You;should see that the device is connected to your primary wireless network. If not, disconnect from any others and reconnect manually to your preferred network. At this point, it’s worth it to;go back and double check that your printer is on the same network, as well.
  • Also Check: Why Is My Brother Printer Not Connecting To My Computer

    Airprint Without A Router

    Some high-end AirPrint-enabled printers can host a Wi-Fi hotspot. If you have one such printer, create a hotspot, go to your iPhones Wi-Fi menu and tap your printers name to join the network. When you want to print a file, youll find the printer on the Printer Options page.

    Use this workaround to quickly print a file if you dont have time to try the troubleshooting techniques listed above. However, if your iPhone still cant find the printer, you should get in touch with the manufacturer.

    Sodiq has written thousands of tutorials, guides, and explainers over the past 4 years to help people solve problems with Android, iOS, Mac, and Windows devices. He also enjoys reviewing consumer tech products and binge-watching comedy series in his spare time. Read Sodiq’s Full Bio

    Why Won’t My Phone Detect My Wireless Printer

    Why won
  • Cannon pixama printer won’t detect on my android device03-07-2015 07:59 PM
  • I use Cloud Print and I’ve never had a problem.03-07-2015 11:34 PM
  • Jennifer CaldwellI’m having the same problem and I have tried everything! I even set up Google cloud print and it finds the printer then. However, anything I attempt to print just sits in the print que!!! I’m so frustrated because this worked total fine on my iPhone 4s The galaxy s6 should be better not worse!09-07-2015 12:42 PM
  • I’m having the same issue… everything was working fine then on day stopped connecting and won’t find it, please help01-10-2018 09:07 PM
  • Go to play store and find the plugin for Canon printers…01-10-2018 11:38 PM
  • S8 just updated to Oreo. Have 2 hp printers, hp app only finds one . Tried wifi direct too with no results. Never happened before and have had Samsung and hp for years… thanks!04-28-2018 10:04 PM
  • Daryl52I was always able to print to either of our printers from my galaxy S7, our canon printer has an auto on function that my phone would activate. My wife has a galaxy S8. Her phone is almost never able to connect with our printers, as it tells her the printers are offline, but we were able to print from my phone.Just recently my galaxy S7 updated to the Oreo operating system, the same operating system as the galaxy S8. We are now not able to print from either phone.Any advice will be appreciated.08-19-2018 06:34 PM
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    Confirm That The Printer Supports Airprint

    Your printer wont show up on your iPhone? That could be because the printer doesnt support AirPrint. Examine the printers body or instruction manual for a Works with Apple AirPrint label.

    There are other ways to confirm if a printer is AirPrint compatible. Visit the product page on the manufacturers website or check the AirPrint info page on Apples website.

    On the Apple website, youll find a comprehensive list of devices that support the AirPrint technology. If your printer isnt on the list, it most likely doesnt support AirPrint. We recommend reading this guide on .

    Plug The Printer Into Your Router Directly

    If you’re flexible about where you store your printer, your best bet is to remove it from the Wi-Fi network entirely and hard-wire it to your router. Connecting it with a wire may not solve all your problems, but it will ensure its connection to the network is much more stable, lessening the number of troubleshooting steps you have to go through every time.;

    If you have Ethernet in your home, try connecting it to the network that wayyou may find an Ethernet jack hidden somewhere on your printer . If you don’t have Ethernet in the house, this is one area where powerline adapters can come in handy.;

    Recommended Reading: Why Is My Hp Printer Printing Blank Pages

    If The Printer Isn’t Showing Up In The List On Your Ipad

    The most common problem occurs when the iPad cannot find or recognize your printer. The root cause of this problem is that the iPad and printer are not communicating with each other correctly. Some printers, especially early AirPrint printers, are a little finicky and require special treatment from time to time.

    Try these troubleshooting steps, in order:

  • Make sure your printer is turned on. Some printers auto power off, so check the printer’s status first.

  • Verify that you are connected to the correct Wi-Fi network. AirPrint works over Wi-Fi, so if you are connected to the internet using 4G, you can’t print to your network printer. You must connect through Wi-Fi, and it must be the same Wi-Fi network as your printer. Most homes only have one Wi-Fi network, but some routers broadcast on a 2.4 GHz network and a 5 GHz network. Large homes may have a Wi-Fi extender that broadcasts on a different network. Ensure both the iPad and printer are on the same network with the same frequency.

  • Refresh the iPad’s Wi-Fi connection. This procedure forces the iPad to look for the printer again. To refresh Wi-Fi,;open the iPad’s settings, tap Wi-Fi in the left-side list, and tap the green switch to turn Wi-Fi off. Leave it off for a moment and then turn it back on. After the iPad reconnects to the network, try printing again.

  • You Can Try These Troubleshooting Steps To Resolve Iphone Cant Find Your Printer:

    My Printer Wont Print FIX – Fast And Easy Way To Get Your Printer To Print [Tutorial]

    ;1: Firstly, you need to make sure that your printer is turned on. Usually, what happens most of the time that some printers remain power-off, so you need to check the printer status first?

    2: Verify that you are connected to the right Wi-Fi. Airprint works over Wi-Fi, so if you are connected to the internet using 4G then you will not be able to print to your network printer. Its not only to connect through Wi-Fi but it should be the same Wi-Fi network as your printer.

    Most of the homes use only one Wi-Fi network, but some routers broadcast on a 2.4 GHz to 5GHz network. Similarly like, larger homes may have a Wi-Fi extender that broadcasts on a different network. Thus, you need to make sure that both the iPad and printer on the same network and have the same frequency works properly.

    3: Time to refresh your Wi-Fi connection and this procedure forces iPad to look for the printer again. To refresh Wi-Fi, you first need to open the iPads settings and then tap Wi-Fi in the left side list and then tap the green switch to turn Wi-Fi off. Now, leave it for a moment and then again turn it back on. Once the iPad reconnects to the network, then try printing it again.

    5: Now, reboot the printer, instead of a problem with the iPad it can be possible that the problem is with the printer. Powering down the printer and then power it back up again could help in correcting the problems on the printer side.

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    My Computer And Phone Can’t Find My Printer On My Wireless Network

    04-19-201808:31 AM

    I just got a new OfficeJet 5255.; The printer is connected to my wireless, but neither my phone nor my laptop is able to connect to it.; I ran the wireless network test off the printer and it shows that it is connected, and gave me the IP address, but when I try to connect my laptop or my phone, they are unable to find the printer.; I doublechecked and they are all on the same network.;;

    Thank you for posting on HP Forums,

    Flower_Bud is at your service.

    As I understand, your printer would not connect to phone and PC,

    No worries, as I’ll be glad to help you, that said, I’ll need a few more details to dissect your concern & provide an accurate solution

    When was the last time it worked fine?

    Were there any hardware/software changes?;

    Let’s try these steps to resolve the issue:;

    Step 1: Power drain

    1) Turn off the Router, Printer, and the computer.

    2) Wait for 60 seconds.

    3) Turn on the Router first and wait for all the lights to stabilize.

    4) Turn on the printer and allow it to configure itself.

    5) Turn on the computer and check the functionality

    Step 2: Try assigning a static IP address and a manual DNS address:

    * Obtain the IP address of the printer You can touch the wireless icon on the printer control panel to obtain the IP address.

    * Type the IP address on your web browser to obtain the printer EWS page on your computer.

    * Go to the Network tab Click on Wireless Then click on Network address

    And your device is up and running again,

    Reset Iphones Network Settings

    Performing a network reset worked magic for some iPhone users. Go to Settings>General>Reset>Reset Network Settings and enter your iPhones passcode to proceed. Click Reset Network Settings on the confirmation prompt and your device will restart.

    When your iPhone comes back on, join the same Wi-Fi network hosting the AirPrint printer and try printing a file.;

    Recommended Reading: Why Is My Printer Offline Mac

    If The Printer Can Connect To Your Mac Via Usb

    You may be able to use a USB connection to set up Wi-Fi printing:

  • Connect the printer to your Mac using the appropriate USB cable.
  • Install the Mac software that came with the printer,;and make sure that it includes a printer setup assistant.;
  • Use the printer setup assistant to connect the printer to your Wi-Fi network.;Check the printer’s documentation for details.
  • Disconnect the USB cable from the printer and Mac. The printer should remain connected to the Wi-Fi network.
  • If The Printer Uses Wi

    My iPad Won

    If your Wi-Fi router isn’t made by Apple, check the routers documentation for details about how to add a WPS printer.

    If your Wi-Fi router is an;AirPort Base Station:

  • Open AirPort Utility, which is in the;Utilities folder of your Applications folder.;
  • Select your base station in AirPort Utility, then enter the base station password, if prompted.
  • From the menu bar, choose Base Station > Add WPS Printer.
  • Select either “First attempt” or “PIN” as the type of WPS connection to allow. Then click Continue.
  • If you selected “First attempt,” push the WPS button on the printer. When the printer’s MAC Address appears in AirPort Utility, click Done.
  • If you selected “PIN,” enter the printer’s PIN number, which should be listed in the printer’s documentation. Then click Continue. When the printer’s MAC Address appears in AirPort Utility, click Done.
  • Quit AirPort Utility.
  • Recommended Reading: How Ink Jet Printer Works

    How To Print Using Email

    Did you think people were the only ones with email addresses? Many of Epson and HPs new models feature HP ePrint or Epson Email Print for printing anywhere in the world by simply emailing a photo or document file to your printers assigned email. Once set up, the process is relatively easy and straightforward, merely requiring you to send an email from your iPhone to your email-compatible printer. This is obviously not an option for all users and printer models, but it is available for many models, such as the Epson Expression and WorkForce series, as well as most recent HP printers.

    Switch To A Private Network

    Apple cares about the safety of your files and documents, so AirPrint doesnt work on unsecured public networks. Hackers can easily intercept files that you send on a public network.

    If your iPhone and printer are connected to a public Wi-Fi network, youll always get a No AirPrint Printers Found error. Switch your devices to a private, password-protected network and try again.

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    Uninstall & Reinstall The Printer

    Try to remove your printer and reinstall it to see if the connection will work for it to print again.

    1. To remove the printer, click Start > Settings > Devices. Click Printers and Scanners and find your printer, click on it and select Remove device.

    2. Reinstall the printer by clicking Start > Settings > Devices > Printers and Scanners. Select Add a printer or scanner.

    3.Choose your printer from the list of available ones and click Add device.

    Note: If you use an extender, wireless access points, or multiple routers with different SSIDs, ensure youre connected to the same network so your device can find and install your printer. Print a test page to be sure it works properly.

    Re: New Computer Can’t Find Printer

    My printer wont print FIX! Simple fast and easy way to get your printer to print.

    05-04-201812:35 PM – edited 05-04-201812:36 PM

    Hi JackieJames,

    1. Make sure that your PIXMA MX490 is turned on.

    2. Load a sheet of A4 or Letter-sized plain paper.

    3. Press the SETUP button on your PIXMA MX490. The Setup menu screen is displayed.

    4. Use the LEFT or RIGHT button to select Device settings, then press the OK button.

    5. Use the LEFT or RIGHT button to select LAN settings, then press the OK button.

    6. Use the LEFT or RIGHT button to select Print LAN details, then press the OK button.

    The network settings page will print.

    What is the signal strength that is listed on the page that printed?

    Please take note of the IPv4 address.

    On your computer, please hold down the Windows key on your keyboard and press the letter R.

    In the Run window, please type CMD and click OK.

    In the Command Prompt window, please type PING and the IPv4 address of your PIXMA MX490. For example, if the IPv4 address listed on the page was, please type

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    How Do I Connect My Phone To My Printer Via Usb

    Connect one end of a USB cable to the USB port on the rear of the printer and the other end of the USB cable into the USB port on the OTG cable. Plug the micro-USB connector of the OTG cable into the micro-USB port on your Android device. An HP Print Service Plugin window displays on the Android device.

    Switch It On And Off Again

    If the software is up-to-date, the printer and device on the same private Wi-Fi network and wireless printing is configured correctly on the printer and you are still seeing the error message, try restarting both devices.

    On a printer this generally involves disconnecting the device from power, a Restart on a Mac, or a Force Restarton iPhone, iPad.

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    How To Print From An Iphone Or Ipad With Airprint

    Most current with wireless capabilities have the AirPrint feature, which allows the printer to easily sync up with an iPhone or iPad and print directly.;

    Quick tip: You can check this list of AirPrint-compatible printers to see if your printer has AirPrint. The list is very long, but if you hit control + F and type in the name of your printer, you can quickly check.;

    To add a printer to your iPhone or iPad with AirPrint and use it to print:;

    1. Open the document, image, or webpage you wish to print. This can be located in your email, web browser, Photos app, Files app, or elsewhere.;

    2. Locate and hit the “Share” button, which is the square with an arrow aiming upward out of its center. If you don’t see this button, depending on the app you’re using, you may need to select the icon of three horizontal dots or the icon of an arrow pointing to the left.;

    3. In the pop-up, scroll down until you see an icon of a printer next to the word “Print.”

    4. Tap “Print,” and on the next screen, tap “Select Printer” at the top. Find and select the name of the nearby printer you wish to use.;;

    5. Hit the word “Print” written in blue in the top-right corner of the screen.

    The AirPrint enabled printer will now be added to your list of preferred devices and will come up as an option for printing whenever in range. You can add another printer to your iPhone at any time by following the same steps with a new printer.;

    Connect Iphone And Printer To The Same Network

    Printer won

    For your iPhone to find your printer, your iPhone and the printer must be on the same wireless network. If an AirPrint-enabled printer isnt showing up on your iPhone, head to the printers network settings and ensure its Wi-Fi is enabled. Most importantly, make sure the printer is connected to the same Wi-Fi network as your iPhone.

    If the problem persists, the printer could be blocked or blacklisted on the network. Go to the routers settings and whitelist the printer.

    Its also worth mentioning that your iPhone may fail to detect an AirPrint printer due to a weak Wi-Fi signal. Make sure both devices are in close proximity to the router with minimal interference.

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