Restart The Print Spooler
Occasionally, printer issues are caused by unresponsive devices and driver settings, rather than by outdated drivers.
To solve this:
- Press Win + R to launch the Run dialogue box.
- Type “services.msc” and press enter.
- In services, find Print spooler and double-click on it.
- Proceed by clicking on Stop.
- Then follow the path C:\Windows\system32\spoolsv.exe and delete all the files present in the folder.
- Now, all you have to do is go back to Services and manually start the print spooler service again.
- Restart your PC.
The Printer May Be Turned Off
Check if the printer is connected to a power source. If the printer is not connected to a power source, the printer will not be able to print anything. To check if your printer is turned off, look for a power button on the printer. If the power button is lit up, the printer is on. If the power button is not lit up, the printer is off.
Assuming you have a printer plugged in and ready to go, here are the basic steps you need to follow to get it up and running.
With these five steps, you should be able to get your printer up and running without any issues.
Why Is My Printer Not Printing After Changing Cartridges
If your printer is still not working even after changing the ink cartridges, the first thing to do is to check if theyre installed correctly. Also, check if you have installed the correct color cartridges where they belong. If they are, you can then look into other issues:
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There May Be A Paper Jam
Here comes a twist. Your printer will stop printing if there is a paper jam in your . If the printer shows that there is a paper jam, there are several potential causes.
First, make sure that the paper is loaded correctly in the paper tray. If the paper is bent even slightly, it can quickly become a paper jam. Generally, removing the paper from the unit and aligning it better with the feeder element will fix the problem. Paper trays are designed for specific paper capacities. It may be around 100 sheets for some, but for others, it can hold a perfect ream.
Check the printer user manual for the recommended paper capacity. Your device may immediately display a paper jam warning when the paper tray is full.
Also, ensure that the printer menus paper or media type settings match the current print job. The printer contains different paper settings, including card stock, photo paper, and presentation paper. Thick paper can cause a paper jam if the setting is disabled, and you can quickly change the paper type to fix the jam message immediately.
The feed roller is a roller that removes paper from the tray and feeds it to the printer. These parts are known to clog after repeated use and may need to be replaced. There is probably a mechanical problem if the printer reports a paper jam and it doesnt. However, do not immediately destroy the printer in the field.
How To Add A Printer In Windows 10
If you are trying to connect to a new printer on Windows 10 and plan to print over Wi-Fi, you may be able to print right away without downloading the printer software. Windows 10 is compatible with most new printers right out of the gate. To add a new printer, go to Settings > Devices > Printers & Scanners> Add Printer and select the printer you want to add. If you plan to use this printer regularly you can set it as your default printer and also print a test page to test for print quality before printing out your document!
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Tip 3 Uninstall And Reinstall Printer Driver On Windows 11/10
Solution : Update Hp Printer Driver
If above two methods dont work for you or if you dont have the patience, time, or computer skills, to update/fix manually it is possible to do it automatically with Driver Support.
Automatically update HP Print Drivers
Driver Support will scan your computer to detect any problem drivers on your computer. You dont need to know what operating system your computer is running. It is possible to update the HP Drivers automatically with the Premium version of Driver Support. If you want to do this manually see our guide here How To: HP Printer Driver Solutions for Windows
1. and Install Driver Support FREE TRIAL
2. Let the software run the free scan for you to detect all your driver problems and any other optimization opportunities
3. Click the FIX IT button and register Driver Support to get started updating your drivers for printing devices on your computer
4. Once Registered and in Premium mode the software will walk you through the entire process, plus with your registration, you will receive unlimited tech support with our Driver Support Signature Service! Just call us toll-free after registration.
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The Printer May Need To Restart
Sometimes printers need a little kick to start working again. Although it is on and connected properly, it may not print anything if you dont restart it. You can do it by unplugging the printer from the power outlet and then plugging it back in. You may also need to restart your printer. Once the printer is plugged in, turn it on and try printing again.
Check For New Windows Updates
Sometimes a newly available Windows update can be the key to resolving your printer issues and errors on Windows 11. It is possible you weren’t notified about the latest Windows update, so it’s worth checking out if a new version is available manually.
- Press the Win key and click on the Settings icon.
- Head over to Windows Update
- Click on Check for Updates.
Windows will automatically search for updates and if any new version is available, it will be installed, thus resolving your printer error.
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Printing To The Wrong Printer
Even if you have only one printer, you likely have several different printer options. For example, all-in-one printers include a fax printer option. Similarly, programs such as Microsoft OneNote and Adobe Acrobat include a printer option. Thus, if your document does not print, make sure that you sent it to the correct printer.
Not Printing From The Expected Paper Tray
To correct this error, you need to check in two places. First, look at the printing PC, and second, on the printer. If the application is set to print to the wrong paper tray, correct it within the application by clicking on Properties and find the Tray Selection source. On the device itself, make sure that the paper sizes in the control panel match what is actually in the paper trays.
Printers are very vital in going about day to day office work. You need them to work on assignments, printing of photos among others. But just as any other piece of IT equipment, theyre vulnerable to failure. But no matter the age of your printer, this guide to common reasons why it doesnt work will help you diagnose and fix the problem quickly.
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Solution : Set Your Hp Printer As Default Printer
Are you sending your print jobs to the wrong printer? Lets check!
Usually when you send a print request Windows will send that print job to what is called the default printer. If your printer is all hooked up but nothing is printing it could be that your HP Printer is not set to default in Windows.
So all your printing requests are not going to your printer but into a blank void of no return. Lets check that and make sure your HP is Default Printer.
1. Go to your Windows Control Panel and select Devices and Printers
Your control panel can be reached by typing Control Panel in the search bar on Windows 10 or in older versions of windows press Window logo key and R key on your keyboard at the same time to open the Run dialog. In this dialog, type control and hit Enter. This will open Control Panel in most Windows operating systems.
2. Find your HP Printer in the list of printing devices, make sure its the one you are having issues with. Right click on that printer and select Set as default printer from the drop-down menu. If there is a confirmation prompt please make sure you click Yes.
You should now see a nice little green check mark below the icon of your HP printer, this means its now the default printer for Windows. Go give your printing a try to see if that helped you!
Remove And Reinstall Your Printer To Your Device
Try removing and reinstalling your printer.
Remove your printer:
Select the printer you want to uninstall, select Remove, and then select Yes.
Reinstall your printer:
Make sure your printer is turned on and connected. Next to Add a printer or scanner, select Add device and follow the instructions to add your printer.
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Fix : Update Or Reinstall The Printer Driver
In many cases, the printer wont print issue comes from faulty drivers. You may need to update or reinstall the printer driver to fix your HP printer, not the printing issue.
One easy and credible way to deal with drivers is to use Driver Easy.
Driver Easy will automatically recognize your system and find the correct drivers for it. You dont need to know exactly what system your computer is running, you dont need to risk downloading and installing the wrong driver, and you dont need to worry about making a mistake when installing.
3. Click on the Update button next to your HP printer to download the latest and correct driver for this device. You can also hit Update All button at the bottom right to automatically update all outdated or missing drivers on your computer .
Apart from updating the driver, you can also use Driver Easy to uninstall the driver . This is helpful especially when you want to reinstall the driver of a device.
4. Open Driver Easy and select Tools.
5. Select Driver Uninstall and you will see a list of device drivers. Locate your HP printer driver and then click on the Uninstall button. The driver you select will be removed soon.
Fix : General Troubleshooting Tips
Before we discuss the advanced methods, let us take a look at the general tricks and tips that can resolve the problem of printer not responding.
- Ensure that the printer is appropriately connected to the system and CPU. Check the connection of the cables or wireless network to the PC or laptop for this purpose.
- If you connect the printer to the system via a USB port, then connect the printer to another port and see if that fixes the error.
- Restart the computer or other devices such as the printer, WiFi router, etc.
- Also, ensure that your printer is connected to the right WiFI network.
- If possible, switch to another WiFi network and see if that solves the problem.
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Unable To Delete A Print Job From The Queue
Sometimes a stubborn error will not disappear, in this case, you can try the below instructions.
Solution : Checking Hardware
Before we move on to troubleshooting, it is wise to perform all the hardware checks. Make sure that the printer is properly connected to your computer via a wired connection or through the wireless network. Try changing cables or resetting the wireless network to see if they make any difference
Restart your printer, router, and computer and let them power down completely. Remove the cables and keep them like this for a couple of minutes before plugging everything back in. Try printing something using another computer and see if printing is successful there. If it is, it means that there is a problem in your computer connecting to the printer. You can move on to the other solutions listed.
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Remove Your Last Windows 11 Update
Ironically, a new Windows update can also invite bugs that render your printer useless. If you noticed your printer stopped working right after a recent Windows update, you will need to delete the update from your computer.
For this, head over to Settings > Windows Update > Update history. Here, you should select Uninstall updates situated under Related settings. This action will prompt open a list of Windows updates where you must select the latest one and click on Uninstall.
If the latest Windows 11 update was the culprit, reversing it should do the trick kickstart the printer once again.
How To Clean Printhead
Printhead problems may occur if the nozzles get clogged due to dried or dusty ink. If you do not use your printer often, your ink may dry up. You will know that the nozzles are clogged when you see streaks or spots on your printouts, or it will not print at all. However, you do not need to fret since a simple cleaning process can unclog your printhead so you can produce quality prints again. There are different ways to clean your clogged printhead. You can clean your printhead automatically or manually. You can check your manual on how to clean your printhead automatically.
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Solution : Hp Printer Troubleshooting
So, ummmm. Are the lights on and is it plugged in?
It doesnt hurt to ask. There are some really easy troubleshooting items you can do to make sure you can print to your HP printer if it stops working or has never worked.
First, check the connection cables from the wall power to the HP printer power connector. Then, check the cabling from your printer to the Windows PC it might be connected too, is the USB cable firmly in place on both ends?
If there is a network cable running to the HP printer for HP network printing make sure that Ethernet cable is snug and check your manual to see if there should be lights blinking to indicate a network connection.
Are there lights on at the front of your HP printer? If they are not and the printer doesnt look to be powered on, try unplugging it and plugging it back in. Then make sure you press the power on button on the printer itself. If the light still dont come on maybe try another power plug in your home just in case that outlet is out.
If nothing works and your printer just wont power on, then you may need to take it to a service center or contact HP support directly for hardware assistance.
Check The Network Connection
First, make sure that your printer is turned on and connected to the same network as your computer. If its not, turn it on and connect it to the network. To check the network connection, you may need to enter the settings section on your printer or put the machine into set-up mode.
If youre wondering why is my printer offline but connected to WIFI, then this probably isnt the cause of your issue.
For printers that use a cable connection, check to make sure this is securely plugged in at both the printer end and in your computer.
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Check Your Internet Connection
As mentioned above, your iOS/Mac and the printer must stay connected to the same Wi-Fi network. Otherwise, AirPlay will fail to recognize your devices.
If the issue is still prevalent, you can apply these simple yet effective connectivity troubleshooting methods.
- Turn off/on your Wi-Fi toggle on your devices.
- Enable Airplane mode and turn it back off. Now, re-connect to your Wi-Fi.
- Move your printer and devices closer to the internet router.
- Switch to an internet bandwidth of 2.4 GHz to 5GHz or vice versa.
- Ensure your router supports Bonjour protocol.
- Switch or connect to a private network.