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Why Is My Hp Printer Saying Its Offline

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Four: Manually Set The Default Print Driver

How to Change a Printer from Offline to Online

Windows 10

  • On your computer, right-click the Windows icon in the bottom-left corner of the screen, and then click Search.
  • In the Search text-field, type “Printers,” and then click Printers & scanners in the list of results.Figure : “Printers & scanners” in the list of results
  • In the Printers & scanners window, click the name of the printer you are trying to print to, and then click Manage.
  • In the Manage your device window, look for Printer status.If the printer is already set as the default printer, the Printer status will be set to Default.Figure : Printer status set to Default
  • If the Printer status is not set to Default, continue to the next step.
  • Click Set as default to set the printer as the default printer.Figure : Click “Set as default” to set the printer as the default printer
  • Close the Manage your device window, and then try printing again.
  • If this resolves the issue, you do not need to continue troubleshooting.
  • If the issue persists, continue to the next step.
  • Windows 8 or 7

  • On your computer, open the Control Panel, and then click View devices and printers to open the Devices and Printers window.
  • In the list of devices and printers, find the printer that you are trying to print to and check to see if it is set as the default printer .Figure : Default printer in Devices and Printers
  • After uninstalling the software, restart your computer and then return to this document and proceed to Step ten: Install the most current printer software.
  • Usb To Printer Connection Problems

    The error message Printer Offline indicates that the Mac/iOS device is not able to communicate with the printer. There can be several reasons for this error such as Printer is powered down or the USB cable is not properly seated in the USB slot.; Here are the troubleshooting steps you need to follow to resolve this error:

  • Power down the printer and remove the USB cable from the rear of the printer
  • Wait for few minutes
  • Press the Power button to switch on the Printer
  • Wait for few seconds
  • Connect USB cable to the rear of the printer
  • Ensure the USB cable is secured in the connection slot
  • If the printer starts printing, let it continue
  • If the above troubleshooting steps dont resolve the printer issue, you need to reset the Printer by following steps set out below:

    Why Is My Hp Printer Showing Offline

    Your printer might appear offline if it cant communicate with your PC. Your printers built-in menu should show which network its connected to, or check your printers manual for more info. Verify that your printer is not in Use Printer Offline mode. Select Start > Settings > Devices > Printers & scanners.

    Also Check: How To Restart Printer Spooler

    Get The Latest Printer Driver

    Every printer needs the latest and appropriate driver to work smoothly. For HP printers as well, you will need the latest printer driver installed in order to make it online from offline.

  • Turn on the printer and disconnect the USB cable from the printer, if required.
  • Then go to the official link of HP Official Software and Driver Downloads to get the latest software and driver installed for your printer.
  • On the first page that says Lets identify your product, click on Printer, then enter the printer model name or number, and press Submit.
  • You can also change the operating system if required by clicking on Change, make your choice, and then click Change.
  • Now, under the Driver heading, click Download to get the full software package or click Basic Drivers to see other options.
  • Why Is My Hp Envy 7800 Printer Offline

    Why is My HP Printer Offline

    Reason for HP Envy 7800 Printer to go Offline

    Bad contact between printer and router leads to offline error on the printer. The printer ceases working any more. Use your doctors HP Print and Scan service to repair the offline mistake. Reset the print environment to troubleshoot the HP Envy 7800 issue.

    Read Also: What Does Collated Mean Printer

    Make Sure Your Printer Is Properly Connected

    Make sure that the printers USB or Ethernet cord is securely attached at both ends. Use another USB or Ethernet cord to find out if your existing cord is at fault. If the other cord works, then it means youve been using a faulty cord.

    For wireless printers, make sure they are connected to your Wi-Fi network. Suppose your printer can work with your computer or PC via cable connection without any issue. In that case, it means your network connection is faulty. If you dont know how to set up a wireless printer, check out our guide on How to Set Up a Wireless Printer on Windows & Mac.

    Use Hp Print And Scan Doctor

    Use HP Print and Scan Doctor on your Windows computer to help diagnose and fix printing and scanning issues.

  • Make sure paper is loaded in the main tray, and then turn on the printer.

  • Download HP Print and Scan Doctor, and then follow the prompts to install and open the tool.

  • On the welcome screen, click Start to select your printer and run the diagnostic.

  • If your printer is not found, click My product is not listed, and then follow the instructions troubleshoot the connection.

  • You May Like: How To Restart Printer Spooler

    Fix Printer Offline Errors By Our Expert Technicians

    Printers; incompatible print cartridge error fix

    Sometimes you cant print a file document hence your; printer is showing offline status. This frustrating issue can be resolved in an easy way on your printer. All that you need to do is to switch your printer offline to online. To ensure that any another printing problem doesnt exist & cross-check for the paper jams proper installation of ink cartridges, paper tray and low ink.

    Youre lucky if youre using Windows, as Windows has inbuilt printing settings that permits you to use your printer when its offline & these settings allow its user to save the document that you want to print when your printer is disconnected to your computer. So, when you change your offline printer back to online status then your; sends those documents to the printer and allow you to print the documents.

    Printers; incompatible print cartridge error fix is a very common issue in any printer. These issues can range from connectivity issues to a powered-down printer.; So, you can change your printer offline to online sends print jobs directly to your printer without waiting & make sure that your printer is connected to the computer before you change your Windows setting from offline to online.


    How Do I Get My Hp Printer To Scan

    Printer Offline – How to Get the Printer Back Online

    Scan with an HP printer

  • Open the HP Smart app.
  • Open the app, and then click the plus sign to set up your printer.
  • Select one of the following scan tiles from the app home screen.
  • If an Adjust Boundaries screen displays, tap Auto or manually adjust the boundaries by tapping and moving the blue dots.
  • Also Check: Hp Deskjet 2540 Says Offline

    Step E : Check The Printer Status In The Devices And Printers Window

    If the printer status is Offline

    Right-click the icon for your Brother machine >See what’s printing >Printer>Use Printer Offline .

    If Use Printer Offline is greyed out, click Open As Administrator. Enter your administrator password, and then click Yes.

    If the printer status is Paused

    Right-click the icon for your Brother machine >See what’s printing>Printer>Pause Printing .

    If Pause Printing is greyed out, click Open As Administrator. Enter the password for an administrator and click Yes.

    S To Fix Hp Printer Says Offline Error On Windows 10 Or Mac

    Avail of all possible solutions to fix my HP printer says offline error message on Windows 10, 8, 7, and Mac. My HP keeps going offline message mostly appears on Envy 5000, 4520, and Officejet 8710, 3830. So, without wasting your time, follow the instructions from each method to regain the printers online status.

    Fix: Get HP Print and Scan Doctor to Fix Printer Always Offline

    You need to download the specific version of HP Print and Scan Doctor Software. It particularly created to help users to fix printer always offline status to online on Windows 10 or Mac.

    • Next, you are supposed to run HPPSdr.exe from the downloaded location on your system.
    • When HP Print and Scan Doctor opens up, click Start, and then choose your wireless printer.
    • If your printer does not recognize by the system, then turn it OFF and ON, then click on Retry.
    • While you found device is not connected correctly, then follow the instructions from HP Print and Scan Doctor Software
    • When a message on the screen advises you to turn on the printer updates, click Yes.
    • When a message on the screen suggests you, set your printer as default, click Yes.

    Finally, try to print a document. If it appears offline, then continue to the next method to fix it.

    Fix: Restart HP Wireless Printer, Router to Fix Offline Error Message

    NOTE: While troubleshooting network connection to fix printer showing the offline message, you need to connect the printer directly to the wireless network.

    • Finally, turn ON your system.

    Also Check: How To Fix My Canon Printer

    Create A Manual Ip Connection

    Print a Network Configuration or Wireless Network Test Results page, and then use the information on it to wirelessly connect your printer.

  • Print a Network Configuration or Wireless Network Test Results page.

  • Printers with a control panel menu: Print the page from the Wireless, Network Settings, or Setup menu.

  • Printers without a control panel menu: Print the page using button combinations on the printer control panel.

    For most printers, press the Wireless and Information buttons at the same time, or press the Wireless and Start Copy Black buttons at the same time.

    For HP DeskJet 6000 and 6400, ENVY 6000 and 6400, and Tango printers, touch and hold the Information button until all control panel buttons light up, and then touch the Information and Resume buttons at the same time.

  • On the printout, find the Wireless Status, IP Address, Subnet Mask, Default Gateway, and URL.

  • Wireless status: Under 802.11 Wireless, the Status should be Connected. If it is not, your printer is not connected to the wireless network. Connect your printer to the network. For more information, go to Connect to a wireless HP printer.

  • IP Address, Subnet Mask, Default Gateway: Under 802.11 Wireless, find the printer’s IP Address, Subnet Mask, and Default Gateway numbers. If you see different numbers for IPv4 and IPv6, you only need the IPv4 numbers.

  • URL: Under General Information, find the URL for Embedded Web Server. Your printer might have more than one URL.

  • Printer Is Online But My Pc Thinks It’s Offline

    Epson Printer Error Message Printer Offline

    07-01-201712:49 PM

    My printer is working fine when I send to print from my phone. But my laptop says the printer offline . I’ve tried all the troubleshooting tips and the Print and Scan doctor but I can’t get my laptop to connect with my printer. They are sitting next to each other, in the same room as the router. It has worked in the past, but not for the past week or so. Help!

    Also Check: How To Connect Canon Pixma Mg2522 Printer To Wifi

    Troubleshoot The Printer Is Offline Error On Your Computer With Mac:

    • First of all, ensure that your printer hasnt been powered off.
    • Then you can check your wireless/ USB/ wired network connection by disconnecting them and again establishing the connections back.
    • Also, check all cables. Turn off the printer, shut down the computer and unplug the power cord to the router; then reconnect them and attempt to print again.
    • Even confirm that you have connected to your wireless network and not to any other host/ guest network.
    • Above are the general checks to fix the offline error. Now try to locate and open any of these from Print & Scan, Print & Fax, or Printers & Scanners on your Mac. Then check if there are multiple printer queues and if yes then delete them except for the print queue of your printer.
    • Also ensure that you have un-paused printing by setting your printer as the default printer.
    • In other ways, go to the printers list and click right to select the Reset printing system then click on Reset to reset the printing system by entering the Mac administrator name and password, if prompted. And when it shows No devices attempt to print after adding your printer back to the list.
    • Try an update on your printer firmware also to resolve the offline issue.
    • Lastly, attempt printing after switching the connection type used to establish the communication between your HP setup DeskJet 2600 printer & computer or after establishing a connection between your HP setup DeskJet 2600 printer and a different computer.
    • TAGS

    Solution: Connect Wireless Printer To The Wifi Network

    Connect your HP printer to the local wifi network via HP wireless setup wizard for the touchscreen control panel. The connection can also be established via WPS or HP smart app software if supported by the router.

    • At first, touch the wireless icon from the printer control panel.
    • Touch the Restore Network Defaults or Restore Network Settings option then click on yes to confirm your choice.
    • You are thought to touch the back arrow button, then Wireless Settings, and then Wireless Setup Wizard.
    • The printer will hunt for all the available wi-fi networks.
    • Touch on the name of your wireless network.
    • If your wireless network is unable to detect or find by the printer, then touch on the Enter New Network Name. Next, type the name of your wireless network.

    NOTE: Ensure that you are entering the accurate Network name include any uppercase or lowercase characters.

    • Ultimately, Enter the security password of your network and then click on done.

    If the printer got connected, then the blue wireless light will stop flashing and will remain ON.

    Recommended Reading: How To Uninstall Printer Drivers

    Hp Envy 5055 Error In Windows:

    • Then you have to turn on your computer device that is connected to your printers devices.
    • After that go to the start menu and click on the Drivers and Printers option.
    • In that select HP Envy 5055 Printer is offline from the list by clicking on the printer offline icon.
    • Once you selected it, you will have to simply click on the Offline status of printer to select the Printer option to reset the user printer offline status option.
    • Following these, you can get your printer back to online mode.

    If Your Printer Is Still Offline Continue With These Steps

    HP printer is offline

    Step 3;:

    Now, create a manual IP connection by using the printer IP address to manually connect to your printer.

  • Then, on the network settings page, look for the network status of the network connection type .
  • Find the default IP address, web browser, and gateway for your network connection type .
  • If you have different numbers for IPv4 and IPv6, you only need the IPv4 code.
  • Find the URL of the embedded Web server .
  • Open an Internet browser from a connected computer and type one of the following:
  • Enter the address in the address bar and press Enter to open the EWS printer. If you dont see EWS, try another browser.
  • In the EWS, click Network or Network, and then open the Wired or Wireless menu. Click on your network and then on Configure IPv4.
  • Select Manual IP, click Manual IP Recommendation, and make sure the IP address, subnet machine, and default gateway are compatible with the website configuration page.
  • If you do not see the Manual IP Address Recommendation, enter the IP address manually, the Mask tab, and the default device.Write down the IP address on a piece of paper. You may need to use it later.
  • Return to the Devices and Printers window, press F5, and click the printer name to view the printer position.
  • If the printer is offline now, the problem is resolved. If the printer remains offline, continue to the next steps
  • HP Printer Offline Troubleshooting

  • After setting the mobile IP address of the printer, add a print line to Windows.
  • Match this new IP address.
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    Step B: Make Sure The Printer Is Connected To The Computer

    • If using a USB cable, make sure the cable is connected to both the printer and computer. Try connecting it directly to the computer and not via a hub.
    • If using an ethernet cable, make sure the cable is connected to both the printer and router/hub/switch. Print the network configuration page to check the IP address.
    • If using a wireless connection, print the network configuration page to check the IP address.

    If the issue continues, go to STEP C.

  • Click Hardware and Sound >Devices and Printers.
  • Click Start>Devices and Printers.

    If the check mark is not on your Brother machine, right-click the icon for your Brother machine and select Set as default printer.

    How To Resolve If The Hp Printer Shows Offline

    Offline issues with the printer are the most common problem that the printer users often face. There are a number of reasons responsible for the offline occurrence of the printer. If there are minor problems like the connection error then it can be fixed by oneself easily otherwise you need to take professional assistance in order to resolve printer offline error.

    Also Check: How To Restart A Spooler For Printer

    How Do I Get My Hp Envy Printer Back Online

    Steps To Bring HP envy 4500 offline to Online windows 10

  • Go to the Devices and Printers section of your windows operating scheme by pressing the Start menu.
  • Now right press on the HP envy 4500 printer icon and go to the See whats printed section.
  • Remove the checkbox in the Use Printer Offline section.
  • Hp Deskjet 2600 Series Offline How To Fix It

    Fix HP Printer Offline Windows 10 Problem

    This can be a normal everyday scenario for many of you when you look at the printer menu and see you have a Printer Offline message. The Printer is Offline error is displayed when the computer is unable to communicate with the HP DeskJet 2600 printer while attempting to print, and there could be many factors responsible for the occurrence of HP DeskJet 2600Printer says offline error. Therefore, to help you, here are a few simple checks and steps to resolve HP printers showing offline error with Windows as well as with Mac very easily and quickly.;;

    Lets try these steps

    Also Check: How To Print From Iphone To Brother Printer

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