Wednesday, December 7, 2022

Why Is My Hp Printer Not Printing Black Ink

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Why Is My Printer Printing Blank Pages

How to fix a HP Printer, not printing black ink and missing colours.

A printer printing blank pages can be quite hard to solve. Good thing were able to compile a list of reasons why printers print blank pages, so we can fix this issue easily.

Empty ink cartridgesCheck your ink levels each time you print. If you have an ink cartridge already low on ink, you should replace it right away. Ink levels showing on your printer screen may not be that accurate. Your printer may already have empty ink cartridges even if its showing a 10% level when you checked it.

Dirty printheadYour printers printhead is the most important and expensive part of your printer. You have to make sure its properly maintained. A dirty printhead may cause your printer to print blank pages.

Incompatible printer driverMake sure that youre using the right printer driver on your computer. An incompatible or outdated printer driver can cause your printer to print blank pages. Remove and reinstall your printer driver if this is the cause of your printer problem.

Network issueAn invalid wireless connection may also cause your printer from printing blank pages. Check if your printer and computer are connected to the same WiFi network. Also, make sure your connection is private. You dont want other people to waste your paper by accessing your printer through a public network.

If your printer has been printing blank pages without you commanding it to do so, then you should disconnect your wireless printer connection immediately.

What To Do If The Printer Is Not Printing

Printers may not give out printouts for various problems. You need to troubleshoot to identify the problem. One of the first things that you need to do is, make sure that the cartridges have not dried up. Suppose you havent been using the printer for a long time, maybe for more than six months. Your cartridges may have dried up. Check whether there is sufficient ink in the ink cartridge. If the cartridges have dried up or the level of the ink is low, then replacement is the answer. You need to replace the existing cartridges with new cartridges.

Replace Any Low Or Empty Ink Cartridges

If all ink cartridges showed healthy ink levels in the previous stepclean the ink cartridges

  • Turn on the printer, if it is not already on.
  • Lower the output tray, reach inside the printer, grasp the handle, and then lower the ink cartridge access door.The carriage moves to the center of the printer.
  • Wait until the printer is idle and silent before you continue.
  • Lightly press down on the ink cartridge to release it, and then pull the ink cartridge out of its slot.
  • Remove the new ink cartridge from its package. Be careful to only touch the black plastic on the ink cartridge.
  • Remove the plastic tape.

    caution:Do not touch the copper-colored contacts or the ink nozzles.Do not replace the protective tape on the contacts. Handling these parts can result in clogs, ink failure, and bad electricalconnections.

  • Hold the ink cartridge by its sides with the contacts toward the printer, insert the ink cartridge into its slot, and then gently push the ink cartridge until it snaps into place.

    note:Install the color ink cartridge on the left and the black ink cartridge on the right.

  • Repeat these steps to install the other ink cartridge, if necessary.
  • Close the ink cartridge access door.
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    Why Cant I Print In Black

    If youre a printer owner that uses four ink cartridges in their printer, then you might be wondering why youre unable to print in black despite having enough black ink in your printer.

    This usually happens, when one of your colored ink cartridges has a low ink level or is already empty.

    The printer technology used today allows your printer to use all the colors on your printer to produce more vivid colors. The default settings on your printer driver are color. This means even if youre just printing black and white documents, your printer automatically utilizes all the colors.

    Having an empty colored ink cartridge may cause your printer to not print black ink since your printer utilizes all your ink colors when printing the black color on your documents.

    You may try changing your printer preferences to print in grayscale or black and white only for your printer not to utilize colored ink cartridges when printing.

    Run Extended Cleaning Cycle

    How to fix a HP Printer, not printing black ink and ...

    If your ink cartridge sat in storage for any length of time, the ink may have started to dry out. Running an extended cleaning cycle may correct the problem and help the printer recognize the cartridge. Check your printer for a “Cleaning” button and press it or hold it down for a few seconds. Read the printer’s manual to find out how to run a cleaning cycle on your machine. After running the cleaning cycle, print a test page to determine whether the printer can print again.

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    Solution : Clean The Printhead Nozzles

    This problem is mostly caused because of blocked printhead nozzles in your printer. Its very important to clean them periodically so that they dont get jammed. In this scenario, cleaning the printhead nozzles should fix this problem.

    To clean the printhead in an HP printer, you will have to select the Deep Cleaning or Clean Printhead option depending on the model of the printer, from the Printer Maintenance menu on the HP printers control panel.

    Also, keep some papers stocked in the printer because after you use the Clean Printhead option, the HP printer most likely will print a page test page with different pattern outputs for various colors.

    If you have any further doubts about cleaning your printers printhead nozzles, then read the printers manual as it will definitely contain a detailed explanation of how you can do this.

    Check The Estimated Ink Levels

    note:Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement ink cartridge available to avoid possible printing delays. You do not need to replace ink cartridges until print quality becomes unacceptable.

  • Load plain white paper in the paper tray.
  • Touch the button next to the Setup icon in the lower-left corner of the control panel.
  • Touch the Right Arrow button to select Tools, and then touch OK.
  • Touch the Right Arrow button to select Estimated Ink Levels, and then touch OK.Figure : Estimated ink levels graphic that shows full cartridges
    • If none of the ink cartridges are low on ink, you do not need to replace them yet. Continue to the next solution.
    • If any of the ink cartridges are low on ink, continue to the next step to replace them.

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    Do You Own An Older Printer When Was The Last Time You Cleaned The Printheads

    By this point, we know your cartridge is properly installed and calibrated to the printer. If your HP printer wont print black, that really leaves only one option: the printheads might be dirty. You can familiarize yourself with these things here: What are printer printheads?

    This often happens on older printers that have seen too much use.

    If you suspect your printheads being dirty is the reason they wont print black ink, youre in for a bit of scrubbing. First, find your model in our HP printer manuals section so you know how to take the printheads out. Once theyre out, wash each of them with a damp piece of cotton cloth thats soaked in a cleaning solution like this one. Youll need a gentle touch and the process is a bit time-consuming, but its worth a shot if youve been using the same printer for a while. Afterwards, make sure that the printheads are re-inserted exactly as they were or youll have another problem on your hands.

    PrinterHeadlines Tip: This is only really worth doing if your printer isnt new. If youve used it for less than a few months, its almost guaranteed that you arent facing a printhead issue.

    Use Hp Print And Scan Doctor If Still Printer Wont Print Black

    HP Photosmart 6525 6520 Printer Not Printing Black Ink – HP Photosmart Printer Not Printing

    You can simply fix the HP printer not printing black using Hewlett-Packards in-house tool HP Print and Scan Doctor. Use the following steps to resolve the issue.

    • Search for HP Print and Scan Doctoron the web browser.
    • Download and Install the software on your PC.
    • Now open this software, agree to the license agreement.
    • Select your printer and click Next.
    • On the next screen, click Fix Printing.
    • This will find and fix the root cause of the problem.
    • Now you should start getting the elegant printouts.

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    Add A Genuine Hewlett

    Third-party ink cartridges dont always work so well on Hewlett-Packard printers.

    Run a System Scan to discover potential errors

    Click Start Scan to find Windows issues.

    Click Repair All to fix issues with Patented Technologies.

    As such, replacing a third-party cartridge with a more official Hewlett-Packard cartridge might fix an HP printer thats not printing black ink.

    The HP website includes a search box where users can enter their printer models in a search box to find compatible ink cartridges for them.

    Also note that there are fake, counterfeited HP ink cartridges. So it might be worth checking if your cartridge is a fake.

    HP printer users can check for fakes by scanning the QR codes on the cartridges with a QR scanner or SureSupply app.

    Alternatively, users can enter serial numbers on the cartridge labels at the Hewlett-Packard verification page to validate them.

    Remove The Plastic Tape On The New Cartridge

    Often users install a new black ink cartridge but forget to remove the protective plastic tape. This is a pretty easy mistake to make so do double-check! Remove the black ink cartridge and peel off the protective tape.

    If you are using an old print cartridge, follow the troubleshooting steps given below.

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    Check The Black Ink Cartridge

    The first thing you should do to resolve the HP printer not printing problem is verifying the ink cartridges. Make sure to replace the dry, clogged, and empty ink cartridges as they wont let you print and may cause further damage to your printer as well.

    • Open the printer cartridge access door and take out the ink cartridge from the slot.
    • Shake the ink cartridge well and see if it shows any ink movement.
    • If not then you should replace the ink cartridge with a new one.
    • Buy a genuine HP Ink Cartridge and replace the old one with it.
    • While installing the new toner, check the vents are not clogged. If you found them clogged, then use a pin to clean up the vents.

    Re Install The Printer Driver

    Why Is My Hp Printer Not Printing Black in 2021

    If your printer is not printing black then try to uninstall and reinstall the printer software.

  • First of all remove the printer from the driver list.
  • Disconnect the cable from the printer if it is connected.
  • Navigate to Control Panel
  • Then, click on Devices and Printers, right click on the icon of printer and click on uninstall device.
  • Now follow the on-screen instruction to complete the software removal.
  • Now uninstall the print driver software
  • In case your printer is connected to a computer via USB cable then disconnect cable from printer.
  • Now search windows for features and after that click on Programs and Features in the list.
  • If you see a user account control message then click on yes.
  • Next follow the on-screen instructions to complete the software removal.
  • Once the software is uninstalled, restart the computer.
  • After following the steps to unisntall the print driver now go to the HP official website and install the latest version of drivers.
  • Now check whether the printer is printing properly or not.
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    Replace Cartridges That Are Low On Ink

    Most users will probably check the ink levels when a printer stops printing black ink. However, some users might overlook replacing a cartridge if its not completely out of ink.

    You should replace the black ink cartridge when its very low on ink, but not necessarily completely out of ink. An exclamation mark on the ink level indicator highlights when a cartridge is running low on ink.

    So replace the black ink cartridge if you see an exclamation mark for it on the printer control panels ink level indicator.

    Identify The Cartridge To Replace

  • Review the test page you printed in the previous solution.
  • Check the text and color blocks on the test page.
    • If you identify any defects with the black text on the page, the black ink cartridge is the problem.
    • If you identify any defects with the colored blocks on the page, the tri-color ink cartridge is the problem.

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    Print A Print Quality Diagnostic Report

  • Make sure to load the input tray with plain, white paper.
  • On the printer control panel, swipe the display to the left, and then touch Setup.
  • Swipe up on the display, and then touch Print Quality Report.A Print Quality Diagnostic report prints.
  • Keep the Print Quality Diagnostic report for easy reference later in this document.
  • Make Sure The Ink Cartridges Are Placed Correctly

    How to fix a HP Printer not printing black ink and missing colours

    First, check the vents situated on top of the ink cartridges. If they are blocked or clogged, the ink cartridge might not print correctly.

  • Turn on the printer and open the access door of the ink cartridge. The carriage slides to the centre of the HP OfficeJet Pro 6978 printer.
  • Now, wait for carriage to stop and then continue.
  • Next, press the tab inward to release the cartridge and then remove it from the slot.
  • Now, check the vent area on top of the ink cartridge.
  • In case the vent looks clogged, you need to use a pin to remove any adhesive from the vent for resolving the HP OfficeJet Pro 6978 Not Printing Black issue.
  • Now, put the printer ink cartridge into its slot and then press the ink cartridge down into its place properly.
  • Repeat these steps check vents on every cartridge on the printer.
  • Check to see that the ink cartridges are firmly installed in its slot and close the cartridge access door before you try to print.
  • See if these steps resolved the HP OfficeJet Pro 6978 Not Printing Black issue.

    Replace any empty cartridges

    You always need to replace any low or empty printer cartridges and then try to print again.

  • Open the access door of the ink cartridge.
  • Before you continue, wait until the carriage stops moving.
  • Now, push the tab inside on the visible side of the ink cartridge to release it, and then pull ink cartridge up to remove it from the slot.
  • Unpackage a new HP OfficeJet Pro 6978 ink cartridge from its package, and then pull the pull-tab straight back.
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    Open The Printer Troubleshooter

  • Windows 10 users can open the Printer troubleshooter by clicking the Cortana Type here to search button on the taskbar.
  • Enter printer in the search box, and select Printers & scanners.
  • Select Troubleshoot your printer, and click Run the troubleshooter.
  • Choose your HP printer model listed in the troubleshooters window.
  • Then press the Next button to fix the printing with the troubleshooter.
  • Windows includes a Printer troubleshooter that can come in handy for fixing printers when they dont print as expected.

    So that might provide some fixes for HP printers not printing black ink. Follow the guidelines above to open the Printer troubleshooter.

    How To Fix Printer Not Printing Black Ink

    We all know how frustrating it is to print something from your computer but your printer wont cooperate.

    Most printer owners have experienced this problem, printer not printing black ink, before. And some even experienced this issue as soon as they put new inks in their printer that makes it more frustrating.

  • Frequently Asked Questions For Printer Not Printing Black Ink
  • Today, were going to tell you how to fix your printer that is not printing black ink and how you can prevent this issue from happening again.

    To start things off, lets discuss why printer not printing black ink occurs in the first place.

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    Printer Won’t Print Black Ink

    02-09-201702:30 PM

    I can’t print or copy in black ink, since I took a copy using color option. Ink cartridges and print heads are fine. Have tried reset options with no results.

    This is a great place to get support, find answers and tips,

    Thank you for posting your query, I’ll be more than glad to help you out

    As I understand the printer doesn’t print black anymore,

    Don’t you worry, I’ll gladly find you a solution, although, to provide an accurate solution I need a few more details:

    Which color option did you change before the issue occurred?Does the grayscale option under printer preferences work, to print in black?

    Here’s a list of steps that should help:

    Step 1: Use genuine HP cartridges

    HP recommends that you use genuine HP ink or toner supplies. HP cannot guarantee the quality or reliability of non-HP or refilled cartridges. If you do not use genuine HP cartridges, the steps in this document might not resolve the issue. To check the authenticity of your cartridges, go to

    Step 2: Check the estimated ink levels

    Check estimated ink levels to see if any ink cartridges are critically low or empty.

    Step 3: Replace any low or empty cartridges

    Replace any critically low or empty ink cartridges, and then try to print again. Skip this step if all ink cartridges display full ink levels.

    Step 4: Make sure the ink cartridges are properly vented and seated correctly

    Step 5: Clean the printhead

    Here’s a list of steps that should help:

    S To Fix Hp Printer Black Ink Issue

    Why My HP Printer Not Printing Black Ink? in 2020

    Steps to Fix HP Printer Black Ink IssueHP print dont print black is a common issue that is faced by many users while working on HP printer. There are many reasons behind this error. If you are one whos work is on hold because of this error then today you have landed at the right place. We, Tech Support Expert is providing Steps to Fix HP Printer Black Ink Issue. Also we will provide you the reasons behind the occurence of this issue. So that from the next time when this error occur you already know what is wrong and what to do.

    Connect with Tech Support Expert for the realible printer solutions. You can call us anytime at our toll-free number 800-742-9005. If you want you can even drop us a mail at .

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