Saturday, October 15, 2022

Why Is My Hp Printer Not Connecting To My Computer

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Troubleshoot a Wireless Printer Connection | HP Printers | @HPSupport

When following a printer’s set-up guide, you might run into the following terms.


A printer driver is a piece of background software that teaches your device how to use it. Without the driver, your PC, tablet or phone won’t know how to ‘drive’ the printer.

When first connecting to a printer, your computer, tablet or phone should automatically download and install or update the drivers, so an internet connection might be needed during set-up. However, Windows has some up-to-date printer drivers pre-installed, so you might be able to skip this step. And Apple’s AirPrint technology side-steps the need for drivers.

If the installation isn’t automatic, you can search for the drivers online. Make sure you only download them from the manufacturer’s website, wherever possible.

Network key

Your network key is your home network’s password, including your Wi-Fi. If you never changed your network key, it should be on the same sticker as the SSID. However, we strongly advise you create your own personal key or use a password manager.


Your Service Set Identifier is the name of your home network and Wi-Fi connection.

If you never changed your router’s SSID, it’ll be printed on a sticker, usually on the bottom of the route.

Wireless connection

This is a vague term that can refer to any wire-free connection technology. For printers, it usually means Wi-Fi, Bluetooth or both.


Your Wireless Local Area Network is your Wi-Fi network.

Solution 1 Fix Printer Connection Issue

Step 1. Off your printer and restart again

Turn off your HP printer and then power on your HP printer to run it back again. Wait for some time to be fully ready to work.

Step 2. Check the connection issue if any

  • If your printer is connected to a USB cable, make sure that the cable is not damaged and that the connection is secure and correct. Also, check the USB port and clean the contents of the port to prevent the port from connecting to USB.
  • If your printer is connected via wireless network or Bluetooth, follow the manual that came with your device to properly connect the printer to WiFi or Bluetooth.
  • For example, it varies by manufacturer and printer. For example, HP printers operate differently from Brother printers, so we will not introduce it here, and you should follow the product manual.

Step 3. Check the network connection issue if any

  • Since network issues can cause your printer to not connect, you should also make sure to work on your Internet connection while using your printer.

Why Is My Hp Printer Not Printing Even Though It Has Ink

Check if the vents of the cartridges are clogged. Try using a different ink cartridge to determine if your printer is able to recognize cartridges. If your printer used to work with an old cartridge, try installing that old cartridge again and see if your printer produces any sort of outputany shade of gray will do.

Read Also: Hp Envy Prints Blank Pages

How Do I Connect My Printer To Wi

  • Place the printer nearby your wireless router.
  • Turn on the printer.
  • Make sure you know the SSID name and password.
  • Here, you will have to enter the name of the Wi-Fi and to connect to the wireless network.
  • Now, you can make use of the proper method to connect your printer to the computer system. After that, you should install the drivers and you will be able to leverage the printer as per your needs.

    Solution : Hp Printer Troubleshooting

    Why Brother Printer Not Connecting to My Computer ...

    So, ummmm. Are the lights on and is it plugged in?

    It doesnt hurt to ask. There are some really easy troubleshooting items you can do to make sure you can print to your HP printer if it stops working or has never worked.

    First, check the connection cables from the wall power to the HP printer power connector. Then, check the cabling from your printer to the Windows PC it might be connected too, is the USB cable firmly in place on both ends?

    If there is a network cable running to the HP printer for HP network printing make sure that Ethernet cable is snug and check your manual to see if there should be lights blinking to indicate a network connection.

    Are there lights on at the front of your HP printer? If they are not and the printer doesnt look to be powered on, try unplugging it and plugging it back in. Then make sure you press the power on button on the printer itself. If the light still dont come on maybe try another power plug in your home just in case that outlet is out.

    If nothing works and your printer just wont power on, then you may need to take it to a service center or contact HP support directly for hardware assistance.

    Also Check: What Does It Mean If My Printer Is Offline

    Why Is My Hp Printer Not Connecting To My Laptop

    Try fixing your printer connection issue: Switch off your HP printer and wait a few minutes, and then start to restart it if HP Printer not connecting to network on a laptop. Make sure that while connecting your printer to your laptop using a USB cable, the USB cable is not damaged and the connection is secure.

    What Is Hp Envy Printer

    HP Envy 5549 e-All-in-one printer is a compact and affordable printer that produced good quality printouts. It also has some advanced features like support for wireless network connection, automatic duplex printing, HP ePrint support etc. It also supports printing from android and iOS mobile devices with wireless or wired networking.

    Read Also: How To Get A Printer Back Online Hp

    How Do I Get My Laptop To Recognize My Wireless Printer

    Wi-Fi printers Go to the Start menu and click Settings, Devices, then Printers & scanners. Select Add a printer or scanner and wait for your printer to appear in the list, then select it and hit Add device. If Windows doesnt find your printer, select The printer that I want isnt listed and follow the instructions.

    The Computers Driver Software Is Not Suitable For Your Hp Printer

    Why Is Your Printer Not Connecting to the WiFi?

    When the printing software saved on your computer becomes outdated or obsolete, your HP printer will stop getting detected.

    To confirm that your drivers need updating, follow these steps on a Windows 10 computer:

  • Open the Settings on your computer.
  • Select Update & Security.
  • The software will scan itself and conclude if the drivers need to update or not. Following this, the system will prompt you to install any updates which may involve you having to restart your computer.

    The HP website has drivers available for every model. To install the most appropriate drivers for your HP printer, follow their onscreen instructions to extract the driver files.

    There is another option available for you to install your new driver software at home:

  • Shut down and disconnect the printer.
  • Head to the HP driver website. Enter the model number of your printer.
  • Begin the set-up wizard to program the software.
  • Connect the printer via USB when prompted by the installer.
  • Complete the installation. Test the connection by printing a page.
  • Also Check: My Printer Wont Scan To My Computer

    Why Is My Wireless Printer Not Responding To My Computer

    If your printer fails to respond to a job: Check that all printer cables are connected properly and be sure that the printer is turned on. If everything is connected properly and powered up, go to the computers control panel from the start menu. Cancel all documents and try printing again.

    Keeping this in consideration, Why is my wireless printer offline?

    If your printer is showing an offline message, it means its having a hard time communicating with your computer. There can be a number of reasons for this, from connectivity issues, to a fault with your printer.

    Secondly How do I get my printer back online with Windows 10? Make Printer Online in Windows 10

  • Open Settings on your computer and click on Devices.
  • On the next screen, click on Printer & Scanners in the left-pane.
  • On the next screen, select the Printer Tab and click on Use Printer Offline option to remove the check mark on this item.
  • Wait for the printer to come back online.
  • What do I do when my HP printer is offline?

    Resolve an offline printer

  • Make sure paper is loaded in the main tray, and then turn on the printer.
  • On the welcome screen, click Start to select your printer and run the diagnostic.
  • Connect A Printer That Has A Touchscreen Control Panel

  • From the home screen of your printer control panel, touch the Wireless icon .
  • Touch the Setup icon .
  • Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
  • After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.The printer searches for available networks.
  • Touch the name of your wireless network.
  • If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.

    note:Type the exact network name, including any uppercase and lowercase letters.

  • Type your network security password , and then touch Done.If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.Once the printer is connected, the blue Wireless light stops blinking and remains on.
  • Also Check: Empty Ink Cartridge Trick Hp

    How Do I Connect My Office Laptop To My Printer

  • First off, you should use the YSB cable to connect the printer to your computer.
  • Turn your printer on.
  • Go to your PC and open the Start menu.
  • Open the Settings and then click on the Devices option.
  • You should select your printers name.
  • Follow the on-screen instructions to connect your office laptop to your printer easily. In case of any problems, you should take proper guidance from the experts.

    Why Is My Hp Envy 4500 Not Connecting To Computer

    Why does my HP laptop not connect to WiFi

    Restart your computer, Printer and Router Next, disconnect the power cord from the router. Then turn off the printer, close all the running programs and shut down the computer. Now, switch on your printer and computer device. Install HP Driver and Software again to solve HP Envy 4500 Printer Not found the issue.

    Read Also: Add Wireless Printer To Iphone

    Are Drivers Updated Automatically

    It all happens automatically. Even if you install your own hardware drivers, Windows sometimes automatically overwrite them when a new version is available. If you want the latest hardware drivers, be sure to go open Windows Update, check for updates, and install any available hardware driver updates.

    Why Is My Hp Envy 4500 Printer Not Connecting To Wifi

    Lets start off by performing a hard reset on the printer, router, computer and other devices which are on the same network. Turn off all the devices connected on your network including the PC, Smartphones, printer, modem and router. Make sure all the devices in the network are turned off / unplugged.

    You May Like: How To Reset Your Ink Cartridges Hp

    Why Is My Scanner Not Working On Windows 10

    If the scanner driver is having problem, the scanner cannot scan correctly. So updating the driver may resolve the problem. You can go to your scanners manufacturers website to download the latest Windows 10 driver. In this case, try the driver for Windows 7 or Windows 8, which is always compatible with Windows 10.

    How Do You Install An Hp Inkjet Printer With A Pc Or Laptop

    How To Connect an HP Wireless Printer with Windows 10: HP How To For You | @HPSupport

    The installation process takes approximately 30 minutes. What do you need?

    • An HP inkjet printer
    • A computer or laptop

    A printer cable if you have a printer without WiFi.

    Note: For this article, we use the HP Envy Photo 6234 All-in-one inkjet printer. The installation process of other HP inkjet printers is almost identical. If you encounter differences during installation, check the manual of your printer.

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    Solution 3 Troubleshoot Some Printer Issues

    You can try some troubleshooting tools to diagnose and troubleshoot issues with your printer issues. follow these steps:

    Step 1. Open the control panel on your computer, and look through the big icons or small icons.

    Step 2. Click on Tools and Printers.

    Step 3. Find your printer, right-click your printer, and select Troubleshoot.

    Step 4. Now your computer solve this problem and follow the on-screen instructions to fix it.

    Fix : Check The Printer Connection

    1. Restart your printer

    Power off and then power on your printer to restart it. Wait for a while for it to be fully ready.

    2. Check the connection issue

    If your printer is connected by the USB cable, ensure the cable is not damaged, and it connects firmly and correctly. Also check the USB port and clean the ports in case something inside the port is preventing your USB from connecting.

    If your printer is connected via wireless network or Bluetooth, follow the manual delivered with your device to connect your printer to WiFi or Bluetooth properly.

    As this varies from manufacturer and printer, for example the operations vary from HP printers to Brother printers, so we wont cover it here and you should follow the product manual.

    3. Check the network connection

    As the network issues can also cause your printer not connected, you should also make sure your Internet connection works when youre using your printer.

    Recommended Reading: Cheapest Ink Printer 2017

    Why Is My Hp Printer Not Printing

    What results in my HP printer wont print? You may have such doubt when encountering HP printer not printing issue. Well, according to investigation, there are several possible factors that can cause the HP printer problems.

    When you encounter one of the following cases, your HP printer wont print.

    • The printer driver is missing or outdated.
    • You get a faulty connection.
    • You set a bad configuration in Windows.
    • Theres something wrong with the printer.

    Why Does My Computer Not Recognize My Scanner

    How To Connect an HP Wireless Printer with Windows 10: HP ...

    When a computer does not recognize an otherwise functioning scanner that is connected to it via its USB, serial or parallel port, the problem is usually caused by outdated, corrupted or incompatible device drivers. Worn, crimped or defective cables can also cause computers to fail to recognize scanners.

    You May Like: Why Does My Laptop Say My Printer Is Offline

    How Do I Fix Scan To Computer No Longer Activated

    While you check that out and if it doesnt work, try the below steps:

  • You can disable this by deactivating the scan to computer feature.
  • On your desktop double-click the printer icon.
  • In the new screen click on manage scan to computer
  • In the new screen uncheck the Automatically start Scan to Computer.
  • Why Is My Hp Printer Not Responding

    Make sure the correct ink or toner cartridges are installed, and that the printer has sufficient ink or toner for your print job. Make sure no error messages or blinking lights display on the printer control panel. Resolve any errors before you use the printer. Restart the printer to clear any error states.

    You May Like: Why Is My Black Ink Not Working On My Hp Printer

    Connect A Printer That Does Not Have A Touchscreen Control Panel

    Connect the printer with WPS

  • Locate the WPS button on your router, but do not press it yet.If your router does not support WPS, do not continue with these steps. Use another method such as connecting the printer with HP Smart app.
  • Turn on the printer. If the printer is in sleep mode, press the Cancel button to wake the printer.
  • Press and hold the Wi-Fi button on the printer for 5 seconds. For HP Tango printers, press and hold the Wireless button and Power button at the same time for 5 seconds.
  • On the router, press and hold the WPS button for 3 to 5 seconds or until it shows that the WPS connection process has started.

    note:The printer stops searching for a WPS connection two minutes after the wireless button is pressed. If you were unable to press the WPS button within that timeframe, attempt these steps again.

    Once the printer is connected, the blue Wireless light stops blinking and remains on.

  • Connect the printer with the HP Smart app

  • Make sure your computer is connected to your wireless network.
  • On your computer, download and install the HP Smart app from the Microsoft store.
  • Turn on the printer.
  • If the printer is in sleep mode, press the Cancel button on the control panel.
  • Reset the printer network settings.
  • For most HP printers: Press and hold the Wireless and Cancel buttons until the Wireless and Power lights blink.
  • For HP Tango printers: Press and hold the Wireless button on the back of the printer for five seconds until the front light flashes blue.
  • Set The Default Printer

    How To Fix Printer Not Printing In Windows 10 | Easily FIX Printer Issues Tutorial

    Set your printer as default on your Windows 10 computer to make sure print and scan jobs use the correct printer.

  • In Windows, search for and open Printers & scanners.

  • Make sure the box next to Let Windows manage my default printer is not checked.

  • From the list of printers, click your printer name, and then click Manage. If there are multiple printer names that match yours, select the printer that is idle or online.

  • Under Manage your device, click Set as default.

  • Read Also: Where Is The Wps Pin On My Hp Deskjet 2600

    Fix : Troubleshoot Printer Issue

    If your printer runs into certain problems, you can use the Windows built-in troubleshooting tool to diagnose and fix these issues. To use this tool, just follow the steps below:

    Step 1: Input control panel in the Search bar and click the best match result to open it.

    Step 2: Choose to view by Large icons and click Devices and Printers.

    Step 3: Right-click the problematic printer and choose Troubleshoot.


    Then, this tool will start detecting issues. If there are any fixes available, apply them according to the on-screen instructions.

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