Thursday, February 9, 2023

Why Is My Brother Printer Not Connecting To My Computer

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Set The Ip Address On The Scanner Driver

Printer Not Connecting to Computer in Windows 10 FIX

To do this:

  • Open the Scanner Properties by clicking Start and select Control Panel. Then type the word scanner in the search box and click View scanners and cameras
  • Choose your scanner
  • Click Properties button
  • If you get the UAC screen, click Continue or Yes , or enter the admin password and click OK or Yes
  • Click Network Setting tab
  • Select Specify your machine by address
  • Enter the IP address you confirmed in the previous step and click OK

Brother Printer Connected To Wifi But Offline On Windows 10

If your printer is properly connected still it says offline, then it might have something to do with the Brother printer status. The selected printer might not be set as the default printer or it might be offline or paused from windows 10 printer properties. Follow these easy steps to check all the issues.

  • Open;Printers and Devices;windows from;Control Panel.
  • Select your Brother printer and Right-click on it to open See whats printing
  • Again Right-click on the selected printer and click on;Set as default printer.
  • Under Set as default printer you can see your Printer status offline or paused.;
  • If the Brother printer is paused, simply click on Resume printing.;
  • Run a test print.
  • Adding An Unseen Printer

    In the “Find a printer by other options” dialog box, you’ll see five ways to find and connect to your printer.

    “Find a printer on your network,” with the “Find a printer by other options” wizard.

    My printer is a little older. Help me find it: When you choose this option, Windows performs another search. If it finds your printer, it will display a second dialog box. Select your printer, and Windows will install the drivers. If your printer is not listed, try one of the other options in this dialog box .

    Select a printer by name: To use this option, you must know the name of the computer that the printer is connected to and the network name of the printer itself. If you’re doing this in an office for a network-attached printer, and you don’t know the printer name, you’ll have to ask another employee who uses it, or get it from your IT department. Notice the naming examples directly below this option in the image above.

    Add a printer using a TCP/IP address or hostname: Choosing this option brings up the “Type a printer hostname or IP address” dialog box. Here, again, youll need to obtain the hostname or IP address. Enter the address or hostname, and click Next.

    On a home network, you can get the printers IP address from its control panel by printing a status report or from the printer’s built-in onboard web portal.

    Connecting to the printer using its network IP address.Choose the manufacturer and device type to install the correct printer driver.

    Also Check: What Does It Mean When My Printer Is Offline

    Fix 1 Check The Connection

    Its necessary for you to do some basic checks before heading into the more complicated fixes. First off, make sure the connection status between the printer and computer is in the normal state.

    If youre using a USB printer

    If you connect the printer to your computer via a USB cable, simply re-plug it and also try another USB port on your computer in case the one you previously used is broken.

    If youre using a wireless printer

    For users with a wireless Brother printer, its essential to confirm the printer and computer are on the same Wi-Fi network.

    If the Brother printer still doesnt work, try the next method below.

    Not Set As A Default Printer

    Brother Scanner Not Working? Fix Scanner Not Working ...

    Once youre sure the printer is powered on and connected to your computer, its time to check the software side of the problem. First thing to do is to see whether the printer youre trying to use is set as default for your computer.

  • Press the Windows button in the lower left corner of the screen, start typing control panel and then open Control Panel.;
  • Now, click on Hardware and Sound.
  • Next, select Devices and Printers, you can also click on View devices and printers on the previous screen.
  • In the printers list, find the printer you want to use. Check if theres a green check mark on the printers icon. This denotes if its set as default.
  • If not, right-click the printer icon and select Set as default printer.
  • This should change your printers status from offline to online. If not, check the next section.

    Also Check: How To Scan Documents To Computer With Canon Printer

    How Do I Troubleshoot My Brother Scanner

    FAQs & Troubleshooting

  • Step 1: Verify the Brother machine is powered on and there are no errors.
  • Step 2: Check the connection.
  • Step 3: Check your Brother machine is available to print.
  • Step 4: Check the scanner driver.
  • Step 5: Check the IP Address of your Brother machine.
  • Step 6: Set the IP Address on the Scanner Driver.
  • S To Fix Brother Printer Offline Issues In Windows 10

  • Now right-click your Brother printer icon and click on the See Whats Printing option on your screen.
  • Turn off your printer and remove the printers USB cable from your computer.
  • Now turn on your printer.
  • A copy of the Printer Offline Icon is Listed in Devices and Printers. There may be a duplicate of your Brother printer recorded with a similar name in Devices and Printers. This can be made when you:

    • Introduce a similar printer driver more than once.

    Nearness of more than one duplicate of a similar printer in Devices and Printers will make a portion of the duplicates of the printer not working appropriately. In such a case, Brother printer offline mac you should choose a duplicate that you know is working. For assistance with that or some other worries with your gadget, connect with our printer technical support group over the toll free number recorded previously.

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    Why Is My Brother Printer Appearing Offline

    Anna MiddletonRead more June 27, 2021

    When trying to print something from your computer, you may sometimes find that your printer appears offline. There are many reasons for this, most of which can be solved quite easily.

    This also relates to printers manufactured by Brother as well. Although solutions may differ from model to model, the suggestions in this article should cover most scenarios.

    Make Sure Your Brother Machine’s Screen Displays No Errors

    Connect MFCL2710DW to a wireless computer – Windows

    If the machine’s screen is displaying printing errors

    Printing errors, such as “Paper Jam” or “Ink/Toner Empty“, may not allow you to print. Clear them first and then try to print.

    For more information about error messages, see the Online Users Guide or Basic User’s Guide or User’s Guide.

  • Click Hardware and Sound>Devices and Printers.
  • Windows 7

    Click Start>Devices and Printers.

    If the check mark is not on your Brother machine, right-click your Brother machine’s icon and select Set as default printer.

    Also Check: How To Connect Phone To Printer

    Use Wps Option To Connect Wifi Network

    • Check and locate the WPS button/option on your WiFi router.
    • Start with pressing the setup wireless button on your router/modem.
    • The LED above it will start blinking.
    • Move to your printer and press the WPS button on it.
    • Now your printer will go in WiFi setup mode.
    • Wait for confirmation message.
    • Check LED light on the WiFi button on your printer, this indicates the WiFi connection has been set up.

    Why A Printer Appears Offline

    If you ever get the Printer Offline message while trying to print something, it could be for one of these reasons:

  • The printer isnt powered on.
  • Your printer is disconnected.
  • The printer youre trying to use isnt set as the default printer.
  • A previous print job is stuck in the printing queue.
  • The printer is set to Offline or Paused status.
  • There are multiple copies of the same printer.
  • Your printer driver for your operating system isnt working properly.
  • Luckily, its not that hard to sort most of these issues by yourself.

    Read Also: Why Is My Hp Printer Printing Blank Pages

    Quick Tips & Tricks On How To Fix Brother Printer Error Check Connection

    Below listed are some quick tips and tricks on how to fix Brother Printer Error Check Connection:

  • ;To resolve the issue of Check Connection error message, Brother recommends uninstalling and restarting the system and then reinstalling the application.
  • Try to scan a document using the Scan option from the Control Center software. If the printer responds to your query via Control Center but not from the Scan button on Brother Device, check the firewall settings.
  • We would suggest you check your firewall settings as there is a possibility that the security application is blocking your scanners communication. If its turned on, turn it off and try scanning the document again.
  • You can now try to scan a document by pressing the Scan button on the machine. If the device scans the document, it means that the firewall was blocking communication previously. If you are unable to scan, check if the Scan To button is registered on the network.
  • If an error message related to Control Center is received when scanning, use the Control Center software. If the Control Center;software is not installed, you can download the scanner driver from
  • If your machine is connected using a Wi-Fi connection and is unable to scan a document, then there is a possibility that of two or more computers are connected on the network which might be causing this issue.
  • Check If Your Brother Printer Is Connected

    Why Brother Printer not printing on Windows

    If you have connected your printer but arent sure of if it is connected or not, you need to ensure that if your Brother printer is properly connected or not as follows:

    • Disconnect and reconnect the USB cable on both the ends; then disconnect your Brother Printer and computer and after some time connect them again. If you are also using a USB hub, take it out, and directly connect your printer to the computer.;
    • The USB cable that you are using for the connection must fulfill the following specifications:
    • twisted pair cable
    • shielded
    • not more than 6 feet
    • After that, confirm that the cable is properly attached in the USB port on the printer and not in the Network port or any other USB port.

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    How Do I Get My Brother Printer To Scan To Pdf

    STEP A: Configure the Scan to File feature

  • Open the ControlCenter. Brother Utilities supported models. Open Brother Utilities.
  • Open Device Scan Settings window. In Home Mode: Click Device Settings tab > Device Scan Settings.
  • The Device Scan Settings window will appear. Click the File tab and select PDF(*.
  • Go to STEP B.
  • I Cannot Print From My Computer Via Usb

    Do the following steps to solve the problem:;;;;;;

  • Click Hardware and Sound =>Devices and Printers
  • System PreferencesPrint & FaxPrint & ScanPrinters & Scanners

    STEP 4: Try printing from another application Try printing from some other application. If you succeed to print from another application, there is a problem in the application that you have been trying to use. Check the settings in the application and if the problem still continues, contact the application manufacture.

    STEP 5: Restart your Brother machine and the computer Turn your Brother machine off and restart the computer. And then turn your Brother machine on again.

    STEP 6: Reinstall the printer driver It’s possible that the printer driver is not installed correctly. Uninstall and reinstall the printer driver.;

    If your Brother machine’s model name starts with MFC- or DCP-, insert the supplied; CD-ROM and click Repair MFL-Pro Suite*. Then the uninstallation and reinstallation will be;completed automatically.*The availability of the menu “Repair MFL-Pro Suite” depends on your Brother machine.;

    STEP 7: Make sure that the Device Manager recognizes your Brother machine Follow the steps below to check the Device Manager:

  • Click Hardware and Sound => Click Device Manager under Devices and Printers section.
  • When the User Account Control screen appears, do the following.

  • Click View then Show hidden devices.;
  • Click triangle mark or + next to Printers.;
  • Read Also: How To Get An Hp Printer Online

    Why Will My Brother Printer Print But Not Scan

    Firewalls or other security software could cause your Brother printer not to scan as it may reject the network connection needed for the network scanning software to work properly. To resolve this, disable the firewall from your computer and try to scan again. Open Control Panel and select System and Security.

    When Instructed Connect The Usb Cable To The Usb Port On The Back Of The Printer And Then To Your Computer

    How to reset the WIFI connection on your Brother printer

    Turn the group owner option on. Start the printer driver installer or software/document installer. Apr 20, 2021 · 1) check the ports on the rear of your printer and your computer to see which type of cables is required to make the connection. Connect your printer to the computer using a usb cable. This faq explains the infrastructure mode connection method, which uses your wireless router or access point. To connect the printer and your computer: When instructed, connect the usb cable to the usb port on the back of the printer, and then to your computer. When instructed, connect the usb cable to the usb port on the back of the printer, and then to your computer. Scroll through these settings and you will find the group owner selection. Basically, there are three types of printer cables: Download the latest printer driver and software from the downloads section of this website. Configure the infrastructure mode settings of the printer. How can i connect a brother wireless printer?

    How do you install brothers printer? The usb ab cable, the ethernet cable and the parallel cable. Apr 20, 2021 · 1) check the ports on the rear of your printer and your computer to see which type of cables is required to make the connection. Start the printer driver installer or software/document installer. This faq explains the infrastructure mode connection method, which uses your wireless router or access point.

    Read Also: How To Connect Your Hp Printer To Your Computer

    Why Does My Brother Printer Keep Going Offline

    A printer going offline regularly happens because of varying conditions, particularly the WIFI, connectivity and power supply issues. Brother printer offline is no exception as it also has its share of issues. Open the printersstart menu and click on control panel and tap on printers and faxes icon.

    Printer Not Turned On

    Your Brother Printer could be listed as “Offline” because it is not turned on. Even if your printer is connected to your computer via USB, your computer will not recognize any connection if the printer is turned off. Brother reccomends checking the printer’s LCD screen; if it is blank, then the printer may not be powered on. Make sure the printer is plugged into an electrical outlet, the outlet is working and all switches are turned to the “On” setting.

    You May Like: Why Does Hp Printer Keep Going Offline

    Fix 1: Check The Printer Connection

    1. Restart your printer

    Power off and then power on your printer to restart it. Wait for a while for it to be fully ready.

    2. Check the connection issue

    If your printer is connected by the USB cable, ensure the cable is not damaged, and it connects firmly and correctly. Also check the USB port and clean the ports in case something inside the port is preventing your USB from connecting.

    If your printer is connected via wireless network or Bluetooth, follow the manual delivered with your device to connect your printer to WiFi or Bluetooth properly.

    As this varies from manufacturer and printer, for example the operations vary from HP printers to Brother printers, so we wont cover it here and you should follow the product manual.

    3. Check the network connection

    As the network issues can also cause your printer not connected, you should also make sure your Internet connection works when youre using your printer.

    I Cannot Install The Brother Printer Drivers

    Brother DCP T500W Wifi Setup

    During the installation process you might receive an error code which is due to print spooler. Before reinstalling the printer driver first make sure to uninstall it completely from the computer. To uninstall the driver Go-to Control Panel>Uninstall a program>Select Brother Drivers>Click on Uninstall>Restart.

    Reboot your computer after installation process and try to install the drivers again into your computer. If you are still not able to install the drivers then try restarting the print spooler service.

  • Search for Services inside the Windows 10 search box.
  • Right Click on Printer Spooler and Click on Restart.
  • Let the reboot be completed and then try to install the printer drivers
  • Hopefully, by trying all the above solution, you might be able to connect Brother Printer to the computer. If you are having any troubles, then we suggest leaving a comment on our website about what issue you are precisely facing, and well try to help you with the solution as quickly as possible. Please share this article and help fellow Brother Printer users who are having difficulties connecting their printer to the computer.

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    Brother Printer Not Printing In Black Color

    In this section we have described troubleshooting steps to fix Brother Printer not printing in Black color error.

    Here is a quick list of the most common reasons that impede Brother Printer not printing in Black text.

    • This error may occur if the tape on the printer cartridge is not removed properly.
    • Use of low-quality generic ink cartridges.
    • If the new cartridge is not installed well before getting dry.
    • If the printer is not being used often or the tanks are not mixed appropriately.

    This Post Has 8 Comments

  • Miguel Pettis 7 Sep 2019Reply

    Hay there, I have Brother DCP-T510W wireless printer and I still cant able to connect through wi-fi.

  • Robert J Woodhead 17 Feb 2020Reply

    I ran into this problem some years ago, and found that the printer wasnt getting an IP address from the router for some obscure reason. The solution was to configure the printer to use a fixed IP address. I wrote up how to diagnose and fix this particular circumstance here:

  • Robert Dee 24 Sep 2020Reply

    Nothing worked. Got setup wizard, found network asked for key or pass word, entered password got two beeps and cleared the password but didnt connect, didnt give me an incorrect password or anything else, just cleared cleared it and never changed the screen.

  • Robert Dee 25 Sep 2020Reply

    Nothing worked. Got setup wizard, found network asked for key or pass word, entered password got two beeps and cleared the password but didnt connect, didnt give me an incorrect password or anything else, just cleared cleared it and never changed the screen.

    Update:The problem is that Brother doesnt recognize keys or pass words that are not a specific length. My pass word is 7 letters and brother only recognizes 5 or 8 to 63 letters, numbers, etc.

  • Kathy 12 Aug 2021Reply

    After restarting my wifi network & printer, my network name is not displaying even after scanning. What should I do?

  • Gordon Furey 13 Aug 2021Reply

    I am not able to download the latest version driver for my printer. Can you tell me why this is happening?

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