Monday, October 3, 2022

Why Does My Printer Say It Is Offline

Don't Miss

Restart The Print Spooler Service

Printer Offline Windows 10 / 8! Fix – Howtosolveit

Your printer will refuse to work if the Print Spooler service is not working well. In some case, this service is somehow turned off. You need to check if its running first, then decide whether or not to restart it:

1) On your keyboard, press the Windows logo key and R at the same time. Type services.msc in the search box and press Enter.

2) On your keyboard, press the P key to faster locate Print Spooler item. See if its status is Running.

3) If you cant see its status here, right-click Print Spooler service and click Start.

4) If you like, you can also restart this service: right-click Print Spooler and click Restart.

5) Close the Properties window.

How To Fix It When Your Printer Is Offline In Windows

If you use a printer with a Windows computer, and the printer status is offline, try these troubleshooting steps in the order we present them, from simple to more complicated.

  • Plug in the printer and turn it on. It’s important to check that the printer is operational.

  • Reboot the computer. Restarting a computer solves many errors and problems. Give this a try and see if it solves the offline printer problem.

  • Power cycle the printer. As with many electronic devices, turning a printer off and on again often fixes problems, including a printer that appears offline. Turn the printer off, unplug it, wait 30 seconds, and plug it back in. Turn it on and try again. If it still shows offline, continue troubleshooting.

  • Check the network connection status. If the printer is wireless, it needs a network connection to your PC to work. If your network is offline, you’ve likely found the problem.

    When other devices in your home or office are online, your network is up.

  • Make sure the printer is connected to the network or computer. If the printer isn’t properly connected to the network or computer, it won’t respond. If the printer physically connects to the computer, make sure the cables are securely plugged in. If it’s a wireless printer, check its network connection status.

    Some printers have an option to test wireless connectivity. Check the printer manufacturer’s website to find out if your model has this ability. If so, run a connectivity test to ensure it’s properly connected.

  • Troubleshoot Your Printer Connection

    Identify and resolve printer connection issues.

    Troubleshoot the printer USB connection

    Check the USB cable for damage and length, replace it if necessary, and restart your printer and computer.

  • Turn off the printer and your computer.

  • Disconnect the USB cable from your computer and printer, and then inspect the cable.

  • If the cable is damaged or longer than 3 m , replace it.

  • If the cable is undamaged and shorter than 3 m , connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.

  • Connect the cable to your printer, and then make sure the cable is fully secured to both ports.

  • Turn on the computer, and then wait for the computer to complete startup.

  • Turn on the printer, and then add your printer or wait for the computer to install the new device .

  • Troubleshoot the wireless printer connection

    Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail.

  • Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions.

  • Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search forself test page to find the document on how to print and evaluate the report.

  • Troubleshoot the wired network connection

  • Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.

  • Read Also: What Is The Wps Pin On My Printer

    The Hp Printer Is Connected Via Wlan

    When the HP printer is offline and used as a network printer via WLAN, it is important that all network connections are checked. Hierfür muss nicht nur der Drucker, sondern auch der Route eingeschaltet sein. Zudem müssen sich Drucker und Router natürlich im gleichen Netzwerk befinden. To do so, not only the printer but also the router must be switched on. The printer and router must of course be on the same network. If this check also does not help and the HP printer is still offline, it may be that there is not enough paper available or the ink or toner cartridges are either empty or on a low level. You can also check whether the cartridges are properly placed in the HP printer. If a cartridge is incorrectly placed, the HP printer may be offline for security reasons. In most cases, however, an error message indicates that an incorrectly placed cartridge causes a problem.

    Why Does My Hp Printer Keep Going Offline

    Solved: My printer is offline, how do I get it back on line?

    To take a deeper look into the issue of HP OfficeJet, HP PhotoSmart, or HP Envy Printer offline, we will be going through its causes. These have been mentioned below:

    • Jammed paper may be causing the issue.
    • Problems with the cables or connection may be responsible for the offline status.
    • The HP printer may have been set to offline mode.
    • The firmware may be lacking important updates.
    • You may not have updated the drivers for your HP printer.
    • It is possible that your device may not have been chosen as the default printer.

    Don’t Miss: How To Get A Printer Back Online Hp

    Printer Driver Installation Help

    Weve identified where you can safely get your printer driver. These are the main support websites of major printer manufacturers. We dont advise using third-party providers to get your printer driver for your security and privacy.

    HP Support Printer Driver Download

    Epson Support Printer Driver Download

    Canon Support Printer Driver Download

    Brother Support Printer Driver Download

    If youre able to get your printer back online and print a document, then thats great. You did a good job fixing your printer offline issue.

    If you were not able to print any document and the printer offline error message still shows, then follow the troubleshooting steps below.

    Change Printer Status To Online

    • Open control panel then Devices and Printers
    • This will display the installed printer list, locate the printer you want to change to online
    • Right-click on it and make sure to set the printer as default,
    • Again right-click on that printer and this time select see whats printing

    A new window opens, Click Printer. Here if you see a tick next to the option Pause Printing and Use Printer Offline, remove them to change your printer status from offline to online.

    Recommended Reading: How Do I Turn A Printer Online

    Solution : Set The Printer As Default

    Follow the provided instructions if you really want your printer set as default. The following steps are only provided for Windows 10 users. So before start make sure you have downloaded and installed all of the available updates for the Windows 10 operating system.

    • First, you have to open the Windows search box and enter Devices into the field
    • Then, Select Printers & scanners
    • Ensure that the check-box next to Let Windows manage my default printer is unchecked. If it is selected, give a single tap on the box to unselect
    • Choose your printer from the opened list
    • If your printer is listed multiple times, select the version that is showing an idle or online status
    • Finally, click Set as default

    Now try printing again to check whether HP Printer Keeps going Offline has become online. If your device still displays an offline status, jump to the next solving guide.

    Check And See If Your Printer Is Ready

    Fix Printer Offline Problem
  • Your printer is offline if its not turned on or able to communicate. Try to check if its ready for printing and working with another device.
  • Check if the printer is turned off or is in sleep mode. Press the Power button to turn it back on or wake it up.
  • See to it that there is paper inside the input tray and that the correct ink or toner cartridges are used. ACanon Pixma MG3620, for instance, can go offline if youre not usingPG-240 and CL-241 ink cartridges.
  • The printers control panel mustnt be displaying error messages or flashing lights.
  • Restart your printer and conduct a test print to see if the problem is resolved.
  • Canon Pixma MG3620
    PG-240 and CL-241 ink cartridges

    Read Also: How Do I Print Avery Labels On My Hp Printer

    Step F : If A Copy Of Your Brother Machine’s Icon Is Listed In The Devices And Printers

    A copy of your printer with the same printer name may be created if you:

    • Connected your Brother machine to a different USB port on the computer.
    • Installed the same printer driver multiple times.

    This may lead to some copies of your printer driver not working correctly. To print, select a printer driver that you know is working.

    To check which printer driver is working, do the following:

  • Turn the Brother machine on. If any other machines are connected, only turn the Brother machine on that you want to use.
  • Open the printers folder: Click Hardware and Sound> Devices and Printers. Click Start> Devices and Printers.
  • Hover the cursor over the printer icon until the printer status pop-up appears. If the status is Ready, it means the printer driver is working correctly. Select this printer driver when printing.

    To change the printer name, do the following:

  • Troubleshoot Printer Spooler Settings

    HP printer shows offline message when printer spooler is stopped. To fix this, follow these steps-

    • First of all, open Run dialog box and type Services.mscand Click on OK
    • Now from the listed items, locate the option of Print Spooler
    • Right click on it and slect Stop option to pause the print spooler services.
    • Next click on the address bar from the Windows File Explorer and type C:\Windows\System32\Spool\Printer and click on OK.
    • Now delete all the files from printer folder to clear the printing queue.
    • Thereafter, go back to Print Spooler and right click on it and select Start option to resume the spooler service again.
    • Lastly, restart your computer and printer and your complain of HP printer Says offline will be gone.

    These steps will help the user to bring back the HP printer from offline to online in Windows 10 or in any other operating system.

    You May Like: What Printers Use 950 And 951 Ink

    How To Change Printer Offline Status

    Not sure where to start? Let us guide you with some easy methods for How to change Printer Offline Status?

    Printer is offline has become a very common issue in most day to day scenarios. This means printer is connect printer with WiFi and disconnected with the system and needs fixing. Your printer should come back online once the cause for it being offline is found & fixed. This is possible in case of issues like paper jam, printer going out of paper & minor hardware issues that are preventing the printer from being available online. However, sometimes resolving these errors is not enough & you will have to go manually to make the printer offline to online windows 10.

    If this is the situation you are dealing with, you need to follow the instruction given below to How to Fix Printer Offline to Online?

    • Open the Start menu at the bottom-left of your display screen and click on the Devices and Printers.
    • Open window with a list of the printers currently set up on your computer.
    • 4.Click Printer on the pinnacle of this window and select Use Printer Off-line to remove the check mark.

    If you are still unable to print after following all of these instructions then you may call & chat with our technicians to resolve your issue. When you place a call at our toll-free number. We redirect your call to one of our skilled technicians. Furthermore the technician takes your issue & helps you fix it.

    Things You May Want To Know:

    How To Get Wireless Printer Back Online? How to Turn Printer Online
  • Why is my HP printer offline and not printing?

  • If your printer is showing an offline status again and again, then surely your default printer is set for using offline. If that is not the case, then probably your hp printer is not properly connected to your PC. Moreover, if your printer and the device are not connected to the same wireless network, then also you will see it as offline leading to printing issues.

  • Why do network printers go offline?

  • If you are using a networked HP Printer and it goes offline time and again, then surely your Wi-Fi network is not stable. In case you have not connected both the devices to the same network, then also this will happen with your network printer. To fix this issue, you should ensure that the network your printer is connected to is stable. Also, you may try to take the router closer to the printer and see if it helps.

  • How can I fix the HP Printer Offline errors in Windows 10?

  • Below are given some sure-shot ways to fix printer offline issues in Windows 10. Hopefully, one of them will help your printer work fine again:

    • Restart your device and printer
    • Uninstall and reinstall printer drivers on Windows 10
    • In case you are using a VPN connection, disable it temporarily
    • Try changing the settings and preferences of your printer

    You May Like: Sell Printer Ink For Cash

    Productive Solutions To Fix Hp Printer Offline Problem

    We compile here numerous potential solutions to get back your printer Online from HP Printer Offline. It is not necessary to continue following all the fixing steps. After you solve the problem stop moving ahead to the next solving instructed lines. The simplest fixes are listed underneath as they require the least effort and less technical knowledge. So, give a glance at the below:

    Check Your Wireless Printer Connection

    Make sure your printer is turned on and the wireless light in front of your printer is either blinking or steady, and not turned off.Blinking lights mean your printer is not connected to any WiFi network but its wireless connection is turned on.A steady light means the printer is already connected to your WiFi network. If its already a steady blue light, proceed to advanced troubleshooting steps.If its a blinking light, proceed to the next step.

    Recommended Reading: How To Remove Printer Ink From Carpets

    Solutions To Get Your Printer Jobs Moving Again

    • Pima College
    • Tweet
  • Raspberry Pi
  • Printing a document or image is usually a quick task. Occasionally, your printer may display an offline status and not process your print job. If your printer is offline for no apparent reason, a few steps will often get it back online and printing again.

    Here’s a look at why your printer is offline and what you can do to fix it.

    This information applies to Windows 10, Windows 8, and Windows 7, as well as macOS Catalina through OS X Mavericks .

    How To Switch My Printer From Offline To Online In Windows 10

    Why Does My Printer Say Offline?

    Your printer is offline apparently due to no communication with the attached computer. The reason behind this error may be related to the software or hardware. To further narrow down the issue, we are sharing few list of steps to get your printer back online.

  • Search Printers and Scanners in the search menu bar as shown in the image, and click on open.
  • A new window for Printers & Scanners will open.
  • Select your printer in the provided list and click on Open queue.
  • A new window will open for your selected printer.
  • Uncheck Use Printer Offline.
  • Recommended Reading: My Printer Isnt Printing

    Step A: Verify The Brother Machine Is Powered On And There Are No Errors

  • If your Brother machine’s screen is blank, the machine may not be powered on. Check the machine to see if it wakes from sleep mode. If it does not, then make sure it is plugged into a working socket and any power switches are turned ON. NOTE: If you are unable to power on the machine, then this solution does not apply. Troubleshoot this hardware issue.
  • Check the LCD for any error messages. An example would be “Paper Jam” or “Ink/Toner Empty”. If the LCD shows an error, troubleshoot the error to clear the issue indicated.
  • Why Your Printer Is Offline And How To Fix It

    “Why is my printer offline?”

    If you’ve ever screamed that phrase, or muttered it under your breath, then you know how frustrating it can be when your printer stops responding or chronically doesn’t work. Don’t worry though, printer problems are easier to solve than you may think.

    Here at Asurion, when tech breaks, we fix itâwhether it’s a TV with no sound or a laptop battery that isn’t charging. Here’s our guide to fixing your printer when it’s offline.

    Read Also: Mac Set Up Wireless Printer

    Set The Default Printer

    Set your printer as default on your Windows 10 computer to make sure print and scan jobs use the correct printer.

  • In Windows, search for and open Printers & scanners.

  • Make sure the box next to Let Windows manage my default printer is not checked.

  • From the list of printers, click your printer name, and then click Manage. If there are multiple printer names that match yours, select the printer that is idle or online.

  • Under Manage your device, click Set as default.

  • Advanced Steps On How To Change Printer Status To Online

    My Printer is Offline How To Fix 1
  • Reset WiFi routerUnplug your WiFi router from its power source. Wait two minutes and reconnect your WiFi router.
  • Reconnect all your devicesThis step can be skipped if your devices were able to reconnect automatically. If not, then check each of them and see if you have internet access.For connecting your wireless printer to your WiFi, follow step #4 of the previous section.Once connected, it will show your printers IP address after the setup is done.If your printer is already connected, click on the wireless icon to check for your printers IP address. Take note of that one, well be using that later.
  • Access your WiFi setting using your computerOpen the Run application again. Type in cmd and click OK. It will open a black window on your screen. Dont worry, we are not hacking your computer or making any major changes to it. Were just trying to get your WiFis IP address, so you access its settings.Once youre on your cmd window, type in ipconfig. It will show you a list of IP addresses, look for the phrase default gateway. The number next to that phrase is your internets IP address.To access your WiFi settings, open any web browser, and type in on the address bar the IP address of your WiFi.It will prompt you to your WiFis gateway login page, have your username and password ready.Check our FAQ section at the end of this article for a more detailed version of this step.
  • You May Like: Connect Ipad To Hp Wireless Printer

    More articles

    Popular Articles