Saturday, October 15, 2022

Why Does My Printer Go Offline

Don't Miss

Solution : By Restarting The Print Spooler Service

How to Change a Printer from Offline to Online

Restarting the print Spooler service might also sometimes resolve the offline issue with HP printer. Print spooler service is used at the time of printing. You can restart this service by using the following procedure

  • Open the Run tab by pressing Windows + R
  • Type services.msc and then click on OK
  • After the Services window is open, right-click on Print Spooler and then click on Restart
  • Verify that the printer is sill showing offline or not
  • Why Is My Printer Saying Offline When It’s Not

    During printing, the PC or computer thinks that your printer is offline even though its online and ready to print. This problem typically occurs when there is an error between your device and printer. But sometimes, it can be a simple case of improper cable connection or paper-jam.

    A printer offline issue can also mean an internal setup issue with your printer or computer. It can vary depending on your printer and whether you are using a Windows PC or Mac computer for printing. Lets take a look at all the possible solutions you can use when your printer is offline and not responding.

    How To Change Printer Offline Status

    Not sure where to start? Let us guide you with some easy methods for How to change Printer Offline Status?

    Printer is offline has become a very common issue in most day to day scenarios. This means printer is connect printer with WiFi and disconnected with the system and needs fixing. Your printer should come back online once the cause for it being offline is found & fixed. This is possible in case of issues like paper jam, printer going out of paper & minor hardware issues that are preventing the printer from being available online. However, sometimes resolving these errors is not enough & you will have to go manually to make the printer offline to online windows 10.

    If this is the situation you are dealing with, you need to follow the instruction given below to How to Fix Printer Offline to Online?

    • Open the Start menu at the bottom-left of your display screen and click on the Devices and Printers.
    • Open window with a list of the printers currently set up on your computer.
    • 4.Click Printer on the pinnacle of this window and select Use Printer Off-line to remove the check mark.

    If you are still unable to print after following all of these instructions then you may call & chat with our technicians to resolve your issue. When you place a call at our toll-free number. We redirect your call to one of our skilled technicians. Furthermore the technician takes your issue & helps you fix it.

    Don’t Miss: How Do I Connect My Hp Printer To My Iphone

    Keeping Your Printer Online

    Hopefully, one of these solutions solved your issue with the offline Brother printer. If none of them helped, its best to contact their customer support to get the right advice. Of course, whatever the issue is, youll eventually manage to get your printer back online.

    Have you succeeded in getting your printer online? Which of the options worked for you? Please share your thoughts in the comments section below.

    Solution : By Reinstalling Printer Drivers

    Why does my hp printer keep going offline

    This method is one of the most commonly used methods to fix the error on Windows 10. You can use this solution by going through the below-mentioned procedure

  • Open the Control Panel and navigate to the Devices and Printers option
  • Once you find your printer, right-click on it and click on Remove Device
  • Once the device is removed download your printers latest driver from the printers manufacturer site
  • Before downloading the driver checks whether the particular driver version is compatible with your printer
  • After the printer driver is successfully downloaded you can install the driver and start printing
  • You May Like: How To Uninstall A Printer Driver

    Reasons For The Offline Status

    When trying to print something, it can get annoying if your printer is in the offline mode. This is especially true if you have an important meeting scheduled and cant print out your talking points.

    An offline printer will essentially prevent you from printing anything. Not until you figure out why this happened and how to resolve it. In the sections below you can find some of the common reasons for printers going offline. In addition, youll find solutions to help get your printer back online.

    The Hp Printer Is Still Offline Further Solution Suggestions

    In addition to the reasons mentioned, the offline status can also have many other causes:

    • Of course you can always contact HP Support and inform them about the problem. The manufacturer’s operating instructions and manual may also provide information about the error and help to solve the problem.
    • If nothing else helps, it may be that the HP Printer has to be reinstalled.
    • The HP printer manual may give information on how to solve the problem. The last step is to contact HP customer support. Before further damage occurs, a professional should take a look at the HP printer.

    Should your printer not work properly, you are welcome to request a free quote!

    Looking for a tool to manage and save money on our printer landscape, we at TransRegina came across Above all, the graphical presentation with numerous technical details impresses.

    The storage of toner and other supplies for our printers is very convenient. Needed supplies can be ordered with just a few clicks – even without a contract.

    Thus, we now have a clear, transparent view of the actual print volumes for individual cost centers.

    In contrast to conventional “leasing models”, only usage-dependent printing costs are incurred. Furthermore, offers full support over the complete service contract.

    Gerhard Weinbeck

    Read Also: How Do I Connect My Wireless Printer To My Phone

    How Do I Get My Printer To Connect Wirelessly

    Ensure your device is selected and click Add printers. This will add your printer to your Google Cloud Print account. Download the Cloud Print app on your Android device. This will allow you to access your Google Cloud Print printers from your Android. You can download it for free from the Google Play Store.

    Out Of Paper Ink Or Toner

    How to fix Printer Offline in Windows 10 or in Window 8

    Printers take themselves out of service when they run out of paper, ink or toner, even in the middle of a print run. Some signal your computer that they’re in distress, activating an alert or error message on your screen. Others flash control panel lights in their own proprietary version of Morse code, deciphered in their documentation’s troubleshooting secction. If you’re printing a multi-page document or multiple copies of a file, check your output tray to verify where the project stopped, and restart the print job if necessary after you add paper or replace supplies.

    Don’t Miss: How To Trick Printer Ink Cartridge Hp

    Quick Fix Two: Printer Drivers Need Updating

    When your PC updates with security fixes or installs new software, your computer registry settings often change. This can cause issues with devices. To update your printer drivers in Windows 10 :

  • > > Device Manager > > Find printer in the list.
  • Select the device then right click > > update driver.
  • Select use the Search automatically for updated driver software option.
  • If windows cannot locate the driver, go directly to the manufacturers website and download the official driver.
  • Where can I find official drivers for my printer?

    No need to search online for links, we have gathered HP, Epson, Brother and Canon download driver download pages for you:

    Why Is My Usb / Ethernet Printer Displaying Offline

    A wired printer should be easier to fix in theory because you should not network connectivity issues that surround Wi-Fi.

    Most printers come shipped with a USB cable. If, after installation, your printer does not work, then try another cable. A faulty ethernet or USB cable is the likely cause. Try the cable on another device. If it works, then it could be a LAN issue, where the IP of the printer is not communicating with the network router.

    If this is the case, then a clean installation of the printer will likely fix the problem. But if it persists, check your network router as there may be an address conflict with other devices on your network, such as an Xbox, PlayStation, or TV box. If you can plug in your printer via ethernet cable and not use the wireless feature, it would help eliminate coverage issues.

    Read Also: How Do I Install Canon Printer Without Cd

    Fix 5 Disable The Pinter Offline Feature

    Another Brother printer offline fix is to disable the Windows 10 printer offline feature. It has been proven by many users to be helpful. Have a try now.

    Step 1. Right click your Brother printer and select See whats printing.

    Step 2. In the pop-up window, click on Printer at the upper left corner and uncheck the Use Printer Offline option.

    How Do I Reconnect My Hp Wireless Printer

    Why does my HP printer keeps going offline?

    Place the printer near the Wi-Fi router. Make sure paper is loaded in the main tray, and then turn on the printer. Select Wireless Setup Wizard from the Wireless , Settings , or Network Setup menu. Select the name of your wireless network, and then enter the password to complete the connection.

    Read Also: How Do I Connect My Phone To A Printer

    How To Resolve Printer Offline Issue

    One important thing to keep in mind is that different companies including HP, Canon, etc., provide their in-house tools to diagnose the issue as and when it arises. Hence, if you ever face any such trouble then it is best to look into the feature offered by your printer manufacturer and utilize it to the maximum extent. It will serve as a safer and feasible way to help you in fixing the issue.

    We understand that the issue could be caused by a variety of reasons as it is not limited to one single cause which leads to this error. Let us go ahead and discuss some other, most common issues that you may be experiencing and how to troubleshoot those.

    Some Problems Related To Printer Offline Error: Windows 10

    • Printer Offline Error: It is not uncommon for the users to report printer offline error issues. The problem is not limited to any single brand and the users of most of the printer manufacturing companies such as Epson, Canon, Ricoh, and HP often complain about it. We will help you with a practical solution shortly in this article.
    • Printer Offline Due To SNMP Settings: A lot of times the SNMP feature is the reason why your printer turns to the offline mode. The easiest way to solve this issue is by disabling the SNMP status.
    • Printer Displaying Offline Status Through Error Processing Command: It is one of the most common issues that is faced by the users in a network printer. The easiest way to fix it is by reinstallation of the printer driver. We are also going to provide another elaborated solution within this article.
    • The Printer Goes Offline And Becomes Unable To Ping: There are times when your computer system might not be able to recognize the printer. Often, a lot of people find it hard to ping the network printer. It can be resolved by restarting the printer spooler service. Keep on reading to find out what else can fix this issue.
    • Network Printer Offline VPN: This error is encountered by the users when they are using a VPN. The method to solve this problem is by simply changing the VPN configuration in your system.

    Recommended Reading: Where Can I Recycle Printer Ink Cartridges

    Quick Fix Three: Force The Status Of The Printer To Online

    Did you know that you can manually force the status of a wireless printer to go online? Its a quick and easy way to see if you can fix the offline issue:

  • Uninstall the printer via device manager .
  • Select the printer, then click Remove Device.
  • Finally, to add your printer, select the Printers and Scanners option > > Add a printer.
  • Windows will scan your PC and then install the printer for you. When its done, a new printer icon should appear, meaning your PC recognizes it.
  • Bonus tips:

  • Have you used another printer recently? Your PC might not recognize the new printer as the default printer, and may instead be trying to connect to another printer online. If thats the case, select the printer youd like to use and proceed with the print job.
  • You can also try running the printer troubleshooter to see if the device can self-diagnose a problem.
  • Hopefully, these quick fixes work. Next, lets look at ethernet or wired printer offline issues and how to fix them.

    Concluding Thoughts And Printer Help Resources

    Why Does My Printer Say Offline?

    We hope you find the above tips useful and that you dont end up fighting with your laser or inkjet printer. If your printer is new, then it’s covered under warranty, and you can send it back for a replacement.

    Older printers are harder to troubleshoot and can simply wear out depending on usage. It could well be time to look for a newer model that is more efficient, quieter, and produces better print quality.

    More from

    Read Also: How Do I Find The Wps Pin For My Printer

    To Solve Offline Printer Issue

  • In this method press windows key + R to open Run Command box.
  • Now, write services.msc in the text field and enter.
  • Now, Find printer spooler service from the list.
  • Just click on it and select it. Now, look to the left near the top right. Click on start the service.
  • Alternatively, you can fix printer offline issue by installing Windows 10 update: KB3147458 . Microsoft released KB3147458 update exclusively for Windows 10 users only. This update helps improve the notification of printers when a device wakes up from sleep mode. This update prevents your printers from going offline, especially when youre using wireless connections.

    This will fix the issue, and now onwards you dont get printer offline error on your Windows PC.

    Why Is My Printer Offline Hp Envy

    This can be caused by an error between your device or computer and the printer. Sometimes it maybe as simple as your cable not correctly attached or a simple error coming from a paper-jam. However a printer appearing as Offline error can also be down to problems with your printer driver or software.

    Don’t Miss: Where Is The Wps Pin Located On My Hp Printer

    Two: Perform A Power Reset And Check Connections

  • If the printer is off, turn on the printer, and then check the printer status:
  • If the printer starts printing jobs from the print queue, then the printer is back online and you do not need to continue troubleshooting.
  • If the computer still shows the printer status as “Offline,” continue to the next step.
  • With the printer turned on, disconnect the power cord from the rear of the printer and from the wall outlet, and then wait at least 60 seconds.
  • Make sure the USB or network cable is securely connected and not damaged.
  • Make sure the router or switch cables are securely connected.
  • Restart your computer and wait for it to reboot.
  • Reconnect the power cable to the rear of the printer and into the wall outlet.
  • If the printer does not turn on by itself, press the Power button to turn it on.
  • Try to print.
  • If you are able to print, the printer is online again. If the printer goes offline again when trying to print another job, continue with the next steps in this document.
  • If the printer remains offline and you are unable to print, continue to the next step.
  • Use Hp Print And Scan Doctor

    Why is My Brother Printer Offline

    Use HP Print and Scan Doctor on your Windows computer to help diagnose and fix printing and scanning issues.

  • Make sure paper is loaded in the main tray, and then turn on the printer.

  • Download HP Print and Scan Doctor, and then follow the prompts to install and open the tool.

  • On the welcome screen, click Start to select your printer and run the diagnostic.

  • If your printer is not found, click My product is not listed, and then follow the instructions troubleshoot the connection.

  • Read Also: Set Default Printer Command Line

    Check And See If Your Printer Is Ready

  • Your printer is offline if its not turned on or able to communicate. Try to check if its ready for printing and working with another device.
  • Check if the printer is turned off or is in sleep mode. Press the Power button to turn it back on or wake it up.
  • See to it that there is paper inside the input tray and that the correct ink or toner cartridges are used. ACanon Pixma MG3620, for instance, can go offline if youre not usingPG-240 and CL-241 ink cartridges.
  • The printers control panel mustnt be displaying error messages or flashing lights.
  • Restart your printer and conduct a test print to see if the problem is resolved.
  • Canon Pixma MG3620
    PG-240 and CL-241 ink cartridges

    Troubleshooting Tips For A Quick Hp Printer Offline Fix

    Below are some methods, how to fix HP printer offline Error Status?

    METHOD 1 Examine your printers connections .

    METHOD 2 Restart the printer, as well as the PC or laptop.

    METHOD 3 Check the ink or toner cartridges in your printer.

    METHOD 4 Are the print drums clean, foreign items in the printer, or is a paper jam possibly the source of the problem?

    METHOD 5 Install the most recent version of your printers driver.

    Don’t Miss: How Do I Install A Canon Printer Without The Disk

    To Fix Printer Offline Problem

  • Open Control Panel by searching in the taskbar.
  • Here, click on view devices and printers option.
  • Here, you will see a list of installed printers available on your PC.
  • Now, click on your printer icon and check the option set as default printer.
  • Now, again right click on the printer to see Whats printing.
  • Here, click on the Printer tab placed at the top left corner of the Window.
  • Here, you will see Use Printer Offline enabled.
  • All you have to do is, uncheck the option use printer offline.
  • More articles

    Popular Articles