Reinstalling The Printer Driver
A faulty printer driver is the most common reason why Brother printer keep going offline. In fact, outdated printer drivers, as well as the corrupt ones, can also prevent the printing status from being online. Your electronic device may also fail to connect properly with the network often.
Reinstalling the Brother printer driver can help in encountering this issue to quite an extent. Let us look at the 7 steps to reinstall it.
1. First of all, turn on your system and press the Windows key and the R key together. In the Run dialogue box that appears, type devmgmt.msc and then hit the Enter key.
2. Now you will have entered the device manager. Look for the option of Imaging devices and then find your printer.
3. Right-click after you find your printer and then click on Uninstall Device.
4. Now, you will be prompted to select the option of Delete drivers. Choose this option.
5. The next step is to power off your Brother printer.
6. Now, restart the router as well as your computer system.
7. Connect your Brother printer again from scratch. The offline printer status problem will have been troubleshot by now successfully.
Fix 6
Print Offline In Windows
Another reason for your printer not being online is the Use Printer Offline feature in Microsoft Windows 10. This feature allows you to prepare your documents for printing, regardless of whether your printer is available at the moment or not. Although this looks like a useful thing to have, it actually causes a bunch of issues.
Fortunately, sorting these issues is really simple.
This should hopefully bring your printer back online.
Fix Brother Printer Offline Windows 10
There are some methods that you can try to solve your Brother printer offline problem:
You May Like: Printer Scan To Email Without Computer
Why Brother Printer Keeps Going Offline
When it comes to the best quality printers, Brother is the most preferred choice among users. It comes with effective features that assist you to complete your official tasks uninterruptedly. Despite being multifunctional features, sometimes, you may come across a message displaying Brother Printer Offline Windows 10.
Printer Offline Error is common for all printers. When you try to print some important documents, you may encounter Brother Printer Offline error message on Windows 10. When you find this error, it hampers the performance of the system and restricts the printer from printing.
Your Brother printer may go offline because of various factors including power supply related problems, connectivity, and WiFi.
Fix 4 Check Your Ip Address
If the above method fails to work, you may need to check the IP address that you assign for ports. Here make sure that the IP address is static and the same as on your PC. For that:
Step 1. Repeat Step 1 to Step 3 from the Solution 4 and navigate to the Port tab.
Step 2. Select a static IP that your printer can use from the list of ports and click on Configure port.
Step 3. In the port settings window, check if the Port name and IP address is the same as your system. If not, enter the correct IP address and name, and click on OK to save changes.
Note:WSD
Recommended Reading: How Do I Find My Fax Number
Solution : Disabling Snmp Enabled
Simple Network Management Protocol is a renowned protocol for network management which is used for collecting information and configuring network devices which include printers, servers, hubs etc. This protocol is known to cause issues with Brother printers and might cause it to go offline. We will configure your port settings and see if we can remedy this.
Reconnect The Printer With The Pc
The connectivity of the printer might cause a delay in the printing assignment. Ensure that it is connected properly:
Read Also: Hp Envy Photo 7855 Offline
Check If The Printer Is Offline
If your printer is set to be used offline, then you must set it to be used online. For this:
S To Fix Brother Printer Offline Issues In Windows 10
A copy of the Printer Offline Icon is Listed in Devices and Printers. There may be a duplicate of your Brother printer recorded with a similar name in Devices and Printers. This can be made when you:
- Introduce a similar printer driver more than once.
Nearness of more than one duplicate of a similar printer in Devices and Printers will make a portion of the duplicates of the printer not working appropriately. In such a case, Brother printer offline mac you should choose a duplicate that you know is working. For assistance with that or some other worries with your gadget, connect with our printer technical support group over the toll free number recorded previously.
Don’t Miss: Dell E525w Wireless Setup
Hp Officejet Pro 8600 Printer Keeps Going Offlinebut The Printer Menu Says It’s On Line
01-24-201601:28 PM
I’ve been continually having issues when trying to print to my HP Officejet Pro 8600. For example, when I’m trying to print a word document, it says the printer is off line. I’ve checked the printer by clicking on the “See what’s Printing section and then selecting Printer. When I view that screen, the printer off line is unchecked. Also, the printer screen is showing that the printer is on line as well. I have a wireless connection and I’m running Windows 8.1. Thanks in advance for your assistance.
Fix : Turn Off The Printer Offline Feature
Somehow, if the Printer Offline feature is turned on then you can see the Brother printer keeps going offline error on the device. So, you will be able to disable it by following these directions:
Don’t Miss: Epson Connect Iphone
Fix 5 Disable The Pinter Offline Feature
Another Brother printer offline fix is to disable the Windows 10 printer offline feature. It has been proven by many users to be helpful. Have a try now.
Step 1. Right click your Brother printer and select See whats printing.
Step 2. In the pop-up window, click on Printer at the upper left corner and uncheck the Use Printer Offline option.
Brother Printer Offline Windows 10
If you are unable to print from your Brother printer because it is showing Printer Offline message, then learn How to Bring an Offline Brother Printer to Online or do some changes to your printers setting, and you will get your printer back online and you can continue to print your documents again. Then you can resolve printer offline issue easily as it has a built-in feature for toggling between offline mode so that you can get back your Brother printer online. Why my Brother Printer is offline but shows onlineMany Windows users report issues related to Brother printer offline even if they are connected and fully operational. Brother printer connected to Wi-Fi but offline on WindowsVerify Brother printer powered on with no such errors and follow the troubleshooting steps to bring printer back offline to online.
How to get Brother printer Offline to OnlineThere are several reasons behind the Brother printer going offline..
Read Also: How To Get My Canon Printer To Scan To My Computer
Another Way You Can Get Your Printer Back Online Follow The Steps Below:
To attempt to get your printer online. Go to “Settings” and then “Printers.” Right-click on the printer and select “Use Printer Online.”
Check to see if there are any print jobs and clear them. Double click on the selected printer.
Go to “Printer Menu” and select “Cancel All Documents.”
If there was a printer jam or job that may cause the printer to show an error and go offline.
Try to print again to set the printer back online. Print a test page to see if the error has been resolved.
Find the printer and switch it to printer off and then turn it back on.
Check to see if the printer has a jam which can create an error.
Check all the network connections and wireless connections to make sure all connections are working. Restart the device or computer.
How Do I Clear My Hp Printer History
Go to devices and printers, select any printer listed there and you will get some options on the top. Click on print server properties. You will get a popup, click on the drivers tab and delete all the HP printer drivers listed there, if any. Delete all the instances of your printer listed in devices and printers.
Read Also: Fax Through Wifi
Get Rid Of The Old Driver And Then Install The New One
If all else fails, you can try uninstalling your current printer driver and reinstalling it from scratch. If youre installing a new one, make sure its the latest version.
To reinstall the printer driver, click on the printers properties and choose Uninstall Driver. Be sure to delete the old driver completely first.
Fix Brother Printer Offline Problem On Mac
There are various reasons that can lead to the issue of Brother printer goes offline on Mac. Lets look at some of the most common ones:
- Paper jams, faulty hardware, outdated software, low or no ink toners.
- Use printer offline mode gets selected from the printer settings. Here, you need to make sure that this option is always UN-checked.
- Firewall settings may block printer causing it to give offline error.
- The Mac operating system has a lot of printer drivers and USB connections. Therefore, the only thing you need to ensure is that the printer is able to recognize the Mac device and vice versa.
Read Also: Resetting Hp Ink Cartridge 61
Brother Printer Offline Windows 10 Try These Steps To Get The Brother Printer Online
- On your Windows 10 open the control panel
- Right-click on the brother printer icon, go to the printer and cancel all the documents.
- Check the status of the printer by merely bringing the cursor in the brother printer icon.
- If the status is offline or paused, remove the checkmark from the list.
Sometimes, the status of the printer is offline, or it is not working correctly because of the incorrectly installed or copied drivers and connecting the USB into the wrong port. If the problem that exists is due to several copied drivers, make sure you chose the driver you know is working.
Brothers Printer Keeps Going Offline When Printer Goes To Sleep
Despite all of this, if the printer goes into low-power “sleep” mode due to inactivity, Windows 8.1 Pro marks the printer as “offline” and no attempts to change this setting are successful. Even after the printer has been “woken up” or restarted/reset, Windows refuses to recognize the printer as “online.”
Standard troubleshooting by pinging the printer shows all is well, as well as viewing the web-based printer manager and utilization of the BRAdmin Pro utility only the environment will not recognize the printer is online.
I have uninstalled and reinstalled the complete printer drivers and software and continue to have the issue. Any suggestions to fix this? This problem was not experienced before WIndows 8.0, so I am fairly confident it is an environmental issue.
Please advise if anyone has any idea… thanks!
You May Like: My Printer Is Not Printing Black Ink
How To Fix Brother Printer Offline Error On My System
Brother printer devices are very well known for their printing speed. Brother provides small size printers for home users and big lasers for businesses. If you need a good printer for home, get a small-sized inkjet. These devices are light-weighted and users can easily place them anywhere. New Brother printer models are multifunctional, and can be configured with the network easily. But few users reported that the printer keeps going offline Windows 7. Your Brother printer says its offline due to various reasons. You have to check both the printers software and hardware components for troubleshooting the error.
Cancel All The Pending Print Jobs
If you are still facing the Brother Printer Offline issue, you should cancel all the print jobs that are pending.
- First of all, open Control Panel > Hardware and Sound > Devices and Printers.
- Now, right-click on your Brother printer and you have to select the See Whats Printing option.
- Following this, select the Cancel All Documents option. If it doesnt work, right-click on it and click Open as Administrator.
- You will be asked to specify an administrator password. Mention the password and click Yes. With this, all the print jobs in the queue will be canceled. If the issue still occurs, try the next method.
Recommended Reading: Hp 8710 Wps Pin
Install The Most Recent Version Of The Printer Driver
The most common cause of a brother printer being offline is a faulty driver. To avoid this, make sure your printer has the most recent firmware installed.
Check the Brother website to see if your printer model is supported by an update. Select the update that is appropriate for your operating systems, such as for Mac or Windows, by clicking on the appropriate buttons on the website.
The following steps will allow you to begin the driver upgrading process directly from your computer:
- You can do this by right-clicking the name of your printer.
- Select properties.
- Select the Drivers tab now.
- To begin the updating procedure, click on the Update Driver option.
- The new printer driver can only be downloaded if your computer has internet connectivity.
Keeping Your Printer Online
Hopefully, one of these solutions solved your issue with the offline Brother printer. If none of them helped, its best to contact their customer support to get the right advice. Of course, whatever the issue is, youll eventually manage to get your printer back online.
Have you succeeded in getting your printer online? Which of the options worked for you? Please share your thoughts in the comments section below.
Recommended Reading: My Printer Isnt Printing
How To Set The Printer To Online Manually
Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers.
Right click the printer in question and select See whats printing.
From the window that opens choose Printer from the menu bar at the top.
Select Use Printer Online from the drop down menu.
Printer Is Offline Error On Mac
The reason for Printer is offline error on Mac could be due to various reasons, ranging from the simple case of printer going into sleep mode to incorrect printer settings and problems with USB ports or the WiFi network.
In most cases, the problem can be fixed by using the option to Reset Printing system as available on Mac.
After the Printing system is Reset, you will have to Add back the printer to Mac.
You May Like: How To Connect To A Printer Via Wifi
To Reinstall Follow The Following Steps
- Restart your printer and open the newly installed printer driver.
- After that select the printer and install the paper port and before doing that please read all instructions carefully and agree to the terms and conditions.
- Once the driver is installed, open the system preferences and choose the printer and scanner option.
- Now add the reinstalled printer and driver to that by choosing this symbol.
- Here allow and add the Brother Printer to your Mac and once this is done quit the system preferences.
After Reinstalling the Driver and Restarting the Brother printer all your Brother Printer Offline errors will be resolved and your printer icon will be shown with a green mark on it. This is the most simple way to fix all offline error issues on your Macbook.
Disable The Antivirus Software
We discussed in the above section that sometimes the antivirus software or the Firewall can pause the actions of the Brother printer. To troubleshoot this cause, it would be best to disable the antivirus software or the Firewall.
Look at the 7 easy steps given below to turn it off:
1. Search for Microsoft Security Essentials in your system.
2. Right-click on the icon of Microsoft Security Essentials and press Open.
3. Now, go to Settings and then select Real Time Protection.
4. You will see a checkbox near the option Turn on real time protection. Untick it.
5. The next step is to press Save changes.
7. Now close the Microsoft Security Essentials and the antivirus program will get disabled.
Fix 2
Also Check: How To Delete A Printer Driver