Monday, December 5, 2022

Why Does It Say Printer Offline

Don't Miss

Printer Is Offline Error On Mac

Printer Offline Windows 10 / 8! Fix – Howtosolveit

The reason for Printer is offline error on Mac could be due to various reasons, ranging from the simple case of printer going into sleep mode to incorrect printer settings and problems with USB ports or the WiFi network.

In most cases, the problem can be fixed by using the option to Reset Printing system as available on Mac.

After the Printing system is Reset, you will have to Add back the printer to Mac.

Create A Tcp/ip Port In Windows

Add a printer port to Windows that matches your printer’s IP address.

  • Print a Network Configuration or Wireless Network Test Results page.

  • Printers with a control panel menu: Print the page from the Wireless, Network Settings, or Setup menu.

  • Printers without a control panel menu: Print the page using button combinations on the printer control panel.

    For most printers, press the Wireless and Information buttons at the same time, or press the Wireless and Start Copy Black buttons at the same time.

    For HP DeskJet 6000 and 6400, ENVY 6000 and 6400, and Tango printers, touch and hold the Information button until all control panel buttons light up, and then touch the Information and Resume buttons at the same time.

  • On the Network Configuration page, find the printer’s IP address.

  • In Windows, search for and open Printers & scanners

  • On the Ports tab, click Add Port.

  • Select Standard TCP/IP Port, and then click New Port.

  • Type the printer’s IP address, and then click Next.

  • Select the new Standard TCP/IP Port from the list, and then click OK.


    You might see two printers in the list of devices. Do not remove or uninstall either printer.

  • Why Epson Printer Is Offline On Windows 10 Pc How To Get It Online

    Most of the time, the Epson printer is offline issue arrives because of weak wifi connectivity & incorrect printer settings. If you want to get it online on your Windows 10 PC. Then, you will need to check a few things. First of all, check the Whats printing option in the settings of your computer. There, you have to cancel & eliminate all active & qued printing tasks. After that make sure its cartridge is working fine.

    • Turn on your Windows 10 computer or PC.
    • Press on the Windows button on your computer keyboard.
    • Now, the start menu will appear on your computer screen.
    • On the left corner bottom, click on the Settings gear.
    • It will open up the windows settings on your PC screen.
    • Select the Printers & scanners option.
    • Right-click on your Epson printer that is offline.
    • Uncheck the check-mark by clicking on the Use Printer Offline.
    • This will surely fix the Epson printer offline issue.

    Also Read: How to fix Epson printer printing blank page error

    You May Like: How To Connect Canon Ts3122 Printer To Iphone

    Check Your Wire Connection When Hp Printer Goes Offline

    In some cases, HP printer keeps going offline on windows 10 due to improper connection. To fix this follow the given steps-

    • Check if USB cables both end are properly connect to printer and computer. If you have wireless connection make sure the printer and router connectivity is compatible.
    • Also make sure that the power cable intact without any cuts and is connected properly between printer and power socket.

    How Do I Change My Printer From Offline To Online In Windows 7

    How to fix Printer Offline in Windows 10 or in Window 8 ...

    Printers can be frustrating when they are not working correctly, due largely to the fact that errors can occur for seemingly no reason. Whether your print jobs dont look right, you are getting constant paper jams, or printing is inconsistent or erratic, printers are often some of the most difficult electronic devices to work with. So if your printer is showing as offline and you cant print, then you may be trying to figure out why its showing as offline when the printer was working before and nothing has changed.

    One issue that you might encounter is Windows 7 not being able to connect to your printer to send documents that you want to print. Further investigation into the issue might lead you to discover that Windows 7 thinks the printer is offline.

    There are several reasons why this might be occurring, so you will need to follow the instructions in this tutorial to learn how to change your printer from offline to online.

    Once your printer is back online, it should then start printing the documents that you have sent to the printer that are currently sitting in your print queue.

    Read Also: How To Clean A Brother Laser Printer

    Take A Look At The Cable

    First up, you should check to make sure your printers cable is still connected. An accidental bump may have dislodged it either partially or fully, and meaning the computer and printer can now no longer communicate with each other. Check both the point on the computers end, and on the printers end, to be sure it all looks good and is connected correctly. If this all looks to be positioned as it should be, try swapping the cable out for a spare to see if the cable itself could be the issue.

    Manually Set The Printer Online

    • Click on the start button on the left corner at the bottom of your device. Choose the option Control Panel and after this, Devices and Printers.
    • Right-click on the printer in question and after this, select the option See whats printing.
    • A window will get open and choose the Printer option from the top menu bar.
    • A drop-down menu appears. Select the option choose printer online

    Don’t Miss: What Does Collated Mean Printer

    Make Sure ‘use Printer Offline’ Mode Is Not Selected

    HP wireless printer goes offline if Use printer in offline mode is selected. Therefore a user must ensure that this option is not selected. The navigation for rectifying this setting is as follow-

    • Select the start menu- click on settings
    • Now from the listed printers, select and right click on your HP printer.
    • Thereafter from the menu, uncheck the option of Use Printer Offline. Now your Hp printer will come back in online mode.

    Troubleshoot Printer Spooler Settings

    Why Does My Printer Say Offline?

    HP printer shows offline message when printer spooler is stopped. To fix this, follow these steps-

    • First of all, open Run dialog box and type Services.mscand Click on OK
    • Now from the listed items, locate the option of Print Spooler
    • Right click on it and slect Stop option to pause the print spooler services.
    • Next click on the address bar from the Windows File Explorer and type C:\Windows\System32\Spool\Printer and click on OK.
    • Now delete all the files from printer folder to clear the printing queue.
    • Thereafter, go back to Print Spooler and right click on it and select Start option to resume the spooler service again.
    • Lastly, restart your computer and printer and your complain of HP printer Says offline will be gone.

    These steps will help the user to bring back the HP printer from offline to online in Windows 10 or in any other operating system.

    Read Also: How To Fix A Canon Pixma Printer

    S To Fix Hp Smart App Printer Offline Problem

    This troubleshooting guide is for Windows computers only. As you know that the main reason why your HP Smart app shows you a Printer offline is a Loose connection. So now we will fix this problem completely and this will never happen again with your printer.

  • Turn Off your HP Printer.
  • Firstly Delete the Printer from Devices and Printers.
  • Now Uninstall the HP Printer Drivers from Control Panel.
  • Press Windows + R and Type Spool in Run Box.
  • Select the Printers folder and open it.
  • Delete all the temporary files from this folder and make it Empty.
  • Now Turn ON your Printer.
  • Print Network Configuration Page from the HP Printer.
  • Get the IP address of your printer from this Network Configuration page.
  • Go to Devices and Printers and click Add Printer.
  • Select the option The Printer I want isnt listed.
  • Choose Add Printer using TCP or IP Address.
  • Type the IP Address of the Printer in the box and hit next.
  • Now windows will pick up your HP Printer from the Network itself and install the drivers automatically.
  • Now Your HP Printer is successfully installed with IP Address on Windows 10.
  • Open HP Smart App and your HP Printer is Back Online.
  • This will fix the problem permanently and you will never face this HP Smart Printer Offline Problem again.
  • Also Read:-

    Change The Printer Properties

  • Go to Control Panel > Devices and Printers.
  • Right-click your printer and choose Printer properties from the menu.
  • Go to the Ports tab, select your printers IP address from the list and click on theConfigure Port button.
  • Uncheck SNMP Status Enabled and click on OK to save the changes.
  • A user also suggested that you can also leave the SNMP as it is and change its device index to #.

    Note: This solution works only if youre using a network printer. If you encounter any configuration problems with your printer, weve prepared a simple guide to help you in that situation.

    Recommended Reading: Brother Hl 2270dw Wifi

    Why Printer Goes Offline When Connected To Ios Devices

    One of the more common issues faced by Apple users is a printer going offline after the connection with the iOS device is established.

    The error messages displayed is Printer Not Responding or Printer Offline. If you have a HP printer and are getting either of the above error messages, follow the troubleshooting steps set out below:

    Reasons For The Offline Status

    Solved: My printer is offline, how do I get it back on ...

    When trying to print something, it can get annoying if your printer is in the offline mode. This is especially true if you have an important meeting scheduled and cant print out your talking points.

    An offline printer will essentially prevent you from printing anything. Not until you figure out why this happened and how to resolve it. In the sections below you can find some of the common reasons for printers going offline. In addition, youll find solutions to help get your printer back online.

    You May Like: What Does Collated Mean Printer

    Why My Printer Keeps Going Offline

    Many times, the printer users face problems due to unwanted printer errors. One of the most likely to happen error and why does my printer say offline which stops you from completing your printing tasks is Printer showing offline. Before knowing the fact that your printer is offline & how to fix it, you must know about the reasons for which your hp printer is offline. There could be several factors responsible for printer offline error. Might be the reason of any technical problems that might require tech assistance & expertise for the wireless printer offline or it can happen due to errors in connection, poor configurations, faulty drivers for the printer. Some of the most common issues with the printers are given as below:

    1. Faulty Driver Issue:
    • Reason behind the Why My Printer Says Offline? might be the printer drivers.
    • The driver that you have installed in printer may not be the right one & thus, can not work properly according to your expectations.
    2. Poor USB Connection:
    • If you are using wired printer then first you need to check whether your printer is connected properly with the USB cable
    • Check whether the USB cable is faulty or not and then start the process of with just a call to us.
    3. Internet Problem:
    • Printer itself has a simple menu where you can access the available WI-FI network.
    • Connect your printer to the correct network.
    • Check internet connection & ensure that the Wi-Fi network is working properly.

    Solution : Restart Printer And Fix Connectivity Issues

    First, you need to restart your Ricoh printer by pressing and holding the power button. Then, switch on the device after 5060 seconds and check for loose cable connections to your printer. You need to examine the wiring from router, modem and even from PC to verify that the connection is alright.

    Also, if you are using SNMP protocol instead of WMI, you can click on your printers general configuration. Then, select the General tab and change the status detecting method from SNMP to the only WMI.

    Recommended Reading: Why Is My Hp Printer Printing Blank Pages

    Step E : Check The Printer Status In The Devices And Printers Window

    If the printer status is Offline

    Right-click the icon for your Brother machine > See what’s printing > Printer> Use Printer Offline .

    If Use Printer Offline is greyed out, click Open As Administrator. Enter your administrator password, and then click Yes.

    If the printer status is Paused

    Right-click the icon for your Brother machine > See what’s printing> Printer> Pause Printing .

    If Pause Printing is greyed out, click Open As Administrator. Enter the password for an administrator and click Yes.

    Why Does My Hp Smart App Says Printer Is Offline

    Printer Says Offline and Won’t Print In Windows 10/8/7 FIX [Tutorial]

    HP Smart app is a software platform to manage all your HP Printer in one place. This App will help you to set up your HP Printer without any hassles. Because it will detect Wireless HP Printer on your Home or Office Network automatically. However, sometimes this HP App shows you a Printer Offline error on a windows 10 computer. It is due to a poor or loose connection between your Router and HP Printer. This HP Smart Printer Offline Problem is very common on Windows 10 computers. To fix this problem permanently please follow these Easy troubleshooting steps.

    Recommended Reading: How To Print To Hp Printer From Android

    How To Fix A Brother Printer That Keeps Going Offline

    JordanRead more April 29, 2020

    Offering some of the most affordable printers on the market, Brother devices are known for their liability. But as with any other printer, using them may sometimes cause seemingly inexplicable issues.

    One such problem is having your printer constantly going offline. Even if you set everything up properly, this issue can occur for a number of reasons. Luckily, there are solutions to help you resolve them.

    Reinstall Or Update Printer Drivers

    Another way to fix your issue is to check for new driver updates. Oftentimes the manufacturer releases updated software drivers to remove any kind of bugs that were present in previous versions. We recommend you to update your drivers to the latest released version as per the brand. Shared below are the steps to update your printer driver.

  • Press the Windows Key + I to open the Settings app.
  • Go to the Update & security section.
  • In case your drivers are up to date, try reinstalling them once again. Many times the drivers do not get properly installed due to Antiviruses installed on our system.

    Don’t Miss: How To Restart Printer Spooler

    Fix Printer Offline Errors By Our Expert Technicians

    Printers incompatible print cartridge error fix

    Sometimes you cant print a file document hence your printer is showing offline status. This frustrating issue can be resolved in an easy way on your printer. All that you need to do is to switch your printer offline to online. To ensure that any another printing problem doesnt exist & cross-check for the paper jams proper installation of ink cartridges, paper tray and low ink.

    Youre lucky if youre using Windows, as Windows has inbuilt printing settings that permits you to use your printer when its offline & these settings allow its user to save the document that you want to print when your printer is disconnected to your computer. So, when you change your offline printer back to online status then your sends those documents to the printer and allow you to print the documents.

    Printers incompatible print cartridge error fix is a very common issue in any printer. These issues can range from connectivity issues to a powered-down printer. So, you can change your printer offline to online sends print jobs directly to your printer without waiting & make sure that your printer is connected to the computer before you change your Windows setting from offline to online.


    Restart The Printer And Computer

    Why is My HP Printer Offline

    Power cycling is the act of turning something off and on again. It’s the age-old tech advice, but you’d be surprised how often it works.

    First, turn your computer and printer off. Then unplug the printer’s power cable, wait 30 seconds, and plug it back in. Wait again for the printer to fully boot up—it won’t be returning from standby, so it might take longer than usual.

    Once the printer is turned on, switch your computer back on and see if the printer is now online.

    Also Check: Kyocera Driver Deleter

    Fix 5 Create A Manual Ip Connection

    Step 1: Print a Network Configuration Page from the network settings or network setup menu. Then, under your network connection type , check whether the network status is connected or not.

    Step 2: If the status is not connected, you should connect the printer to your network first. Then, find the IP Address, Subnet mask, and Default Gateway for your network connection type. If you find different numbers for IPv4 and IPv6, you only need the IPv4 number. Then, find the URL for the Embedded Web Server .

    Step 3: Open the EWS URL in a browser with internet connected. In the EWS, click the Network/Networking tab, open the Wired/Wireless menu, and then click IPv4 Configuration. Select Manual IP, click Suggest a Manual IP Address, and then configure the IP Address, Subnet Mask, and Default Gateway number according to the Network Configuration Page.

    Step 4: Click Apply, and then wait until the changes are confirmed.

    Then, you can check whether the problem is solved. If not, you can then use the IP Address to create a new TCP/IP Port. After that, test printer again to see whether the problem is solved.

    Set The Printer Online Manually

    Setting your printer online manually may be a solution for the issue youre facing. To do so on a Windows computer, go to Start > > Control Panel > > Devices and Printers. Once you see the printer you wish to address, right-click on the icon and then select See whats printing. From here a window will appear. Choose Printer, and then select Use Printer Online. This should set your printer to online mode, manually.

    Recommended Reading: How To Connect Macbook To Printer Wirelessly

    More articles

    Popular Articles