Two: Perform A Power Reset And Check Connections
Why Does The Hp Printer Say Offline
When your HP C7200, HP PhotoSmart C4700, or HP 5200 Printer shows its status as offline, it means that the device is facing communication issues. Thus, it may be unable to receive print jobs. When the status of your HP DeskJet Printer says offline, new commands for printing cannot be given or processed. You can either pause the commands you have given or completely stop them. After the issue has been resolved, you can use the functions of your device as usual.
How Do You Change The Status Of A Printer From Offline To Online
You can Change The Status Of A Printer From Offline To Online by simply clicking on the Start menu and then tap on Devices and Printers icon. After that, you need to select your printer and place double-click on it. Now, click on Printer menu bar and uncheck Use Printer Offline. This action will gonna be changed your Offline HP printer to Online. After getting back your printer Online, you can frequently print any document, images or anything that you want. In case, your printer still says Offline, then dont panic! Just put a single ring on helpline number +1-205-690-2254. The highly educated professionals are working here to proffer top-notch services at your doorstep in a minimal cost.
Don’t Miss: How To Connect Printer To Computer Mac
What Causes Hp Printer Offline Issue
There could be multiple reasons for this issue. Some of which are some of the most possible reasons:
- Use printer offline is turned on
- The HP printer has been turned off
- The network cable or USB cable is not connected properly or has damaged
Now that you know the answer to why is my HP Printer offline, you can scroll down and look at the solutions as per the reason. Before that, lets see what are the consequences when an HP Printer says offline.
Why Is My Hp Printer Offline
The offline printer is basically a connectivity issue. You probably have seen an error message saying- your printer is offline while trying to print a document.
The error message shows when your computer and printer cant communicate for cable connection issues, firmware problems, or outdated drivers.
And when this happens, your printer cant process any command, i.e., you cant print until you resolve the issues and get your machine back online. And in order to solve the problem, you must know about what causes it.
Also, to know more about the offline printer issues, you can go through what does printer offline means.
So, lets see some of the common problems for which your Hp printer might be offline.
- When your printer is paper jammed. Paper jamming occurs when you use a type of paper incompatible with your device or insert sheets incorrectly
- You might have set it offline earlier to save and print a document while not connected or prevent others, such as children, from mistakenly using it
- If the cables are not connected properly
- If you havent updated the Hp printer drivers or if the firmware has essential update lackings
- If the Hp printer is not your default printer, you would probably see the offline error message while trying to print with it
- If you have network problems or if there are other settings errors
You May Like: How To Add Wifi Printer To Mac
Solution : By Adding A Second Printer
In case any of the above solutions didn’t work for you and the HP printer offline error is still there on your Windows 10 computer you can try adding a second printer. This can be done by using the following steps
Check Print Spooler Service Status
The print spooler is a most important utility or software interface that controls the order in which documents are printed. And the print spooler service must be running state to complete print jobs or printer to function properly.
- Press Windows key + R, type services.msc and click ok,
- This will open the windows services console, scroll down and locate Print Spooler. See if its status is Running.
- If its running right click on print spooler service select restart,
- If you cant see its status here, means print spooler service not started,
- Double click on print spooler service to open its properties,
- Change its startup type automatic and start the service next to service status,
Read Also: How To Print Wirelessly From Samsung Tablet
How To Fix The Hp Printer Offline Issue
HP printer users all over the globe have at least once in their life typed My HP printer is offline. What to do? in the Google search bar to find the solutions for the offline status issues with the printer. These offline problems do not allow to print any document. There are many methods to get out of this situation and bring the HP printer from offline to online mode again. The HP printer offline error on Windows 10 or Mac can occur due to various reasons such as paper jams, cartridge problems, network connection problems, etc. You just need to follow the steps mentioned in the solutions below and the issue will be resolved within a matter of a few minutes.
Now, lets fix the issue of the HP printer says offline.
Fix 1: Check Ink Cartridge and Paper Jam Issues
In the first HP printer offline fix, you have to check whether or not any issues are arising with the ink cartridges. In addition, you also need to remove any paper jam problems. To check the same, your printer should be working. When it is on, you have to inspect that no cables are loosely plugged in and the paper tray is also loaded with the right kind of paper.
After this, you have to inspect the various parts of your HP printer to ensure that no jammed paper is found. After inspecting the same, you can check the levels of ink in the HP printers cartridge.
The additional steps for this measure can be found as follows:
Step 1 Turn on your HP printer and ensure it has been properly plugged
Solution: Check For Ink Cartridge And Paper Jam Problem
Examine the printer for incompatible cartridge error and paper jam problem so that you can fix HP printer offline problem.
- Turn ON HP wireless/wired printer. Ensure all the physical and wireless connections are made accurately.
- Check all the cable connections for disconnected cables and then reconnect them suitably for more reliable connectivity.
- Look inside the printer to recognize any of the paper jams. Clear the HP printer paper jam error if you discover any.
- Check the input tray for the right stock of papers. More papers must be added to the tray if required.
- Open the cartridge access door then examine for HP Printer ink cartridge Failure Message. Also, check the levels of ink inside the cartridges.
- You need to check your printer control panel display or software to identify any low ink level alerts. Click on OK to terminate low ink warnings and take your device back online.
- Also, ensure that the printer and system are connected with the same wifi network.
You May Like: Laser Printer For Ipad
When And Why Does The Hp Printer Say Offline
There are many reasons that your HP printer says offline and you have documents waiting. Mostly, outdated drivers, connection issues, and bad settings can cause this error to happen.
When your HP printer wont print and says offline, it is best to pause all the print jobs you have for it.
Do not overload it by adding more prints to the stack and try to figure out how you can bring it back online before resuming your prints.
How To Deal With Hp Printer Offline Issue
Follow one or more of the below-mentioned effective solutions and change the status of your HP Printer offline to online.
Set the Printer Driver at Default and fix HP Printer offline
Start your operating system and follow the below-mentioned steps to set the default HP printer driver.
- Start the Windows operating system and go to the Search option
- Type Printers and open the folder, Printers and Scanners
- There are maybe more than one printer connected to your device, select the name of the printer you are trying to print through
- Right-click on the item and select the option of Manage
- Not Default or Idle will be written in front of the Printer Status, now, you will be given two options
- Set as Default
- Not as Default
If you follow the instructions mentioned above, the HP Printer offline problem will be fixed.
Check the HP Printer Settings
Sometimes, HP printers automatically turn the Use printer offline feature on and due to this, your HP Printer says offline.Follow the below-mentioned instruction and know how to check the status of the printer and to ensure that this feature is turned off.
Select the Correct Port for Your Printer and HP Printer Showing offline
Install HP Scan and Print Doctor
Cant Connect My Hp Printer To Wifi
Make sure paper is loaded in the main tray, and then turn on the printer. From the Wireless or Setup menu, select Network setup or Settings, and then select Restore Network Settings. Get the network name and password. Go to Find the wireless network password or PIN to connect an HP printer for more information.
Why Would An Hp Wireless Printer Keep Going Offline
One of the most common reasons for an HP wireless printer to keep going offline is the instability of the printers dynamic IP address, which results in frequent losses of communication. The problem may also be caused by using a wireless router that has been improperly configured by the ISP.
Since all HP wireless printers have a unique MAC address that identifies the device on the network, they sometimes go offline or become unable to establish a connection because the wireless router uses MAC address filtering. This filtering keeps blocking the wireless printer as long as its address is not present on the list of approved devices. In this case, the problem can be fixed by whitelisting the MAC address of the wireless printer or by disabling the MAC address filtering function altogether.
HP wireless printers tend to go offline if the wireless router is defective or doesnt maintain signal over long ranges. The wireless signal can also be obstructed by walls and various objects. This problem can be fixed by placing the wireless router and printer closer together or moving objects which might cause the interference such as large appliances or devices connected to the wireless network. Alternatively, a person can modify the channel of his wireless router or extend the range and power of the signal with wireless access points to fix the problem.
Also Check: How Do I Bring My Hp Printer Back Online
How To Remove Printer Drivers And Packages
Make sure you are using Windows as an Admin or sign-in as one.
Type CMD in the search bar.
With command prompt open type printui /s /t2 including the spaces to open the Print Server Properties window.
Now remove the Driver and Package for the printer in question.
You can now add your printer again by selecting Add a Printer from Devices and Printers.
Your printer should now be showing as online and allow you to continue printing.
If not there is likely to be an issue with the printer electronically, further advice would be to contact the printers manufacturer or a printer technician.
Always check the cost of a printer fixing error in some cases it may be cheaper to purchase a new printer rather than pay the fixing and maintenance cost.
How Do I Fix Hp Printer Not Printing
Resolving Print jobs stuck in queue and other printing problems using the HP Print and Scan Doctor Windows: Download HP Print and Scan Doctor. Run HPPSdr.exe from the download location on your computer. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. Click Fix Printing.
Also Check: How To Get My Canon Printer Online Mac
Run The Printer Troubleshooter
If you still havent found a fix to get your printer online, let the Printer Troubleshooter help you out. Its a built-in tool that finds and fixes printing-related problems on Windows devices.
The tool will check the Spooler service and print queue for errors, examine your network printers configuration, and run other troubleshooting checks. If it diagnoses any problem with the affected printer, itll recommend the appropriate solutions.
Troubleshoot Your Printer Connection
Identify and resolve printer connection issues.
Troubleshoot the printer USB connection
Check the USB cable for damage and length, replace it if necessary, and restart your printer and computer.
Turn off the printer and your computer.
Disconnect the USB cable from your computer and printer, and then inspect the cable.
If the cable is damaged or longer than 3 m , replace it.
If the cable is undamaged and shorter than 3 m , connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.
Connect the cable to your printer, and then make sure the cable is fully secured to both ports.
Turn on the computer, and then wait for the computer to complete startup.
Turn on the printer, and then add your printer or wait for the computer to install the new device .
Troubleshoot the wireless printer connection
Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail.
Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions.
Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search forself test page to find the document on how to print and evaluate the report.
Troubleshoot the wired network connection
Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.
Don’t Miss: Printer For Samsung Tablet
Reasons A Printer Goes Offline
When your printer goes offline, you’ll know it because a message will typically pop up on your computer, or it simply won’t work.
The problem usually has to do with your printer’s Wi-Fi or its connection to your computer. All sorts of issues can ariseâyour PC and printer aren’t communicating or an incorrect setting may have forced your device to appear offline.
Let’s take a look at what you can do to troubleshoot.
Set The Printer As Default
Doing so will ensure your computer uses the correct printer for print and scan jobs. Here’s how:
Also Check: Why Is My Black Ink Not Printing
Easy Ways To Take Your Printer From Offline To Online
- HP Printer says offline is a common error that holds you back from printing your documents.
- It happens because of outdated drivers, connection issues, or bad settings.
- You can fix it by verifying the printer’s port and Windows services status, as described below.
To fix various PC problems, we recommend DriverFix:
- DriverFix has been downloaded by 0 readers this month.
You are doing your job and you need to print some crucial documents when your HP printer says offline.
This problem is more common than you might guess and nearly everyone runs into it from time to time.
Most of the time, the problem is with the cables, and you should double-check that they are correctly attached.
Before we get into the solution, lets talk about why your HP printer says offline.