Friday, January 27, 2023

What Does It Mean When My Printer Is Offline

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Connect The Wireless Printer To Your Wifi Network

Why Does My Printer Say Offline?

Go in front of your printer screen, look for the wireless icon. It looks like an antenna or the signal icon on your phone.

If you dont see it, look for a gear icon or setting icon on your screen. Click on that one and try to find the wireless icon.

Then click network setup or wireless settings on the options youll be seeing after pressing the Settings icon.Once youre on your wireless settings tab, look for the wireless setup option. Choose your WiFi network name, the same one your computer is using, and enter your WiFi password.

If the wireless connection is successful, the blinking light should turn into a steady light. Proceed to print a page from your computer.

If unsuccessful, and you see either a blinking light or no lights at all, do a hard reset. Unplug your printer from your power source without pressing the power button. Wait for two minutes before you turn it on. Afterward, repeat all of step number 4.

Run The Printing Troubleshoot Tool

If you are still having an issue with your printer showing as offline you can use a tool which is built-in to windows 10 that could help you to fix the issue.; To use this tool follow these steps.

  • Click start and type in Troubleshoot and hit enter
  • The tool should run for a few minutes
  • Then will hopefully find a fix for you

If This Doesnt Work You Can Try These Simple Steps:

Right-click the icon for your printer. It may be labelled as part of the device name or printer name. Check your device if youre unsure. Click the “See What’s Printing” option.

Or Left-Click the printer and select Manage Device

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How To Change The Printer From Offline To Online Status

These instructions will address several issues. If your problem is resolved, dont feel you have to continue through all the steps. Its best to do them in this order, however, because the simplest fixes are listed first and require the least effort and tech knowledge.

Option 1 – Run HP Print and Scan Doctor

  • Use the HP Print and Scan Doctor application to identify and solve errors. You can find this special version thats designed to resolve offline issues by clicking this link.
  • Open the application called HPPSdr.exe by clicking it from the download location and allowing it to run. You may need to be in administrator mode to do this
  • If you are prompted, choose Yes to trust the file source because it comes directly from the HP tech support team
  • Click Start and choose your printer
  • If your printer is not listed, restart your printer, then click Retry in the Print and Scan Doctor application
  • The application will identify potential connection issues. Follow the prompts and click Yes if asked to turn on printer updates
  • Continue through the prompts and click Yes if asked to make this printer the default printer
  • Did these instructions help you? Youll know it worked if your printer status changed from offline to online. If not, continue to the next section.

    Option 2 – Set the default printer

    For Windows 10 users

  • Click Set as default
  • For Windows 8 users

    Now try printing again. If your device still displays an offline status, move on to the next section.

  • Select Add Port
  • Use Hp Smart Diagnose & Fix

    How to fix Printer Offline in Windows 10 or in Window 8 ...

    On a Mac running macOS 10.14 or later, use the Diagnose & Fix feature in the HP Smart app to help fix connection issues.

  • Open the HP Smart app. If you do not have HP Smart, download it from HP Smart – Mac App Store, and then follow the prompts to add your printer.

  • On the Diagnose & Fix screen, click Start.

  • Wait until the analysis completes. Do not close the app to avoid interrupting the process.

  • On the diagnosis screen, review the results, and then click Test Print or Done.

  • Read Also: How To Fix My Canon Printer

    How To Remove Printer Drivers And Packages

    Make sure you are using Windows as an Admin or sign-in as one.

    Type CMD in the search bar.

    With command prompt open type printui /s /t2 including the spaces to open the Print Server Properties window.

    Now remove the Driver and Package for the printer in question.

    You can now add your printer again by selecting Add a Printer from Devices and Printers.

    Your printer should now be showing as online and allow you to continue printing.

    If not there is likely to be an issue with the printer electronically, further advice would be to contact the printers manufacturer or a printer technician.

    Always check the cost of a printer fixing error in some cases it may be cheaper to purchase a new printer rather than pay the fixing and maintenance cost.

    Check Your Wire Connection When Hp Printer Goes Offline

    In some cases, HP printer keeps going offline on windows 10 due to improper connection. To fix this follow the given steps-;

    • Check if USB cables both end are properly connect to printer and computer. If you have wireless connection make sure the printer and router connectivity is compatible.
    • Also make sure that the power cable intact without any cuts and is connected properly between printer and power socket.;

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    Create A Tcp/ip Port In Windows

    Add a printer port to Windows that matches your printer’s IP address.

  • Print a Network Configuration or Wireless Network Test Results page.

  • Printers with a control panel menu: Print the page from the Wireless, Network Settings, or Setup menu.

  • Printers without a control panel menu: Print the page using button combinations on the printer control panel.

    For most printers, press the Wireless and Information buttons at the same time, or press the Wireless and Start Copy Black buttons at the same time.

    For HP DeskJet 6000 and 6400, ENVY 6000 and 6400, and Tango printers, touch and hold the Information button until all control panel buttons light up, and then touch the Information and Resume buttons at the same time.

  • On the Network Configuration page, find the printer’s IP address.

  • In Windows, search for and open Printers & scanners

  • On the Ports tab, click Add Port.

  • Select Standard TCP/IP Port, and then click New Port.

  • Type the printer’s IP address, and then click Next.

  • Select the new Standard TCP/IP Port from the list, and then click OK.


    You might see two printers in the list of devices. Do not remove or uninstall either printer.

  • How To Prevent Printer Is Offline Issue

    Fix Printer Offline Problem

    Since youre able to fix your printer offline issue, lets now talk about how you can keep your printer from going offline again.

    First, you should avoid turning off your WiFi router. If youll do that often, your printer IP address may change every time and you may have to reconnect your printer back to your computer again.

    Second, keep your printer driver or software up-to-date. The reason why your printer manufacturer regularly updates your printer driver is to protect it from attacks and of course, to make sure that it can run on your operating system as well.

    Usually, they launch a printer driver update, a week or two after Windows releases an update.

    The last step to ensure your printer never goes offline again is to make sure that you use it from time to time.

    A print job once a week should help get things going. If youre going to stop using your printer for long periods, then it may lead to more problems in the future like ink system failure or your printer may not recognize your ink cartridges.

    As much as you can, try to utilize your printer, so it wont malfunction.

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    Iii: Deactivate The Use Printer Offline Feature

    When the feature Use Printer Offline present on the Epson Printer is active, then due to the malfunction of this feature you can meet with this glitch. The feasible answer to resolve this glitch is to disable the Use Printer Offline feature of the Epson printer.

    • First, press both the keys Windows + S keys simultaneously, to launch the default search area.
    • In this area, write the devices and printers option and then from the output page choose the Devices and Printers option. This action will open a new window with the title Devices and Printers.
    • In this window, go to the section Printers and Faxes and select the specific Epson printer. Next, right-click on the chosen printer and select the See whats printing option.
    • Now, a new window with the name of the printer on the title will come up. In that window, choose the Printer item from the menu bar. This action will reveal the various options on a drop-down list.
    • From that list, see if there is a tick mark on the Use Printer Offline option. If a mark is present, then click once to disable the option. Once again click the Printer item and then choose the Set As Default Printer option.
    • At last, close everything and see if this issue comes up or not when you try to print a document.

    What Does Printer Is Offline Mean

    05-18-201109:54 AM

    There must be an easy and foolproof way to get the printer started again, but what is it? Sometimes I’m successful, and sometimes I’m not. I try unplugging the power cord and the cord connecting my printer to my computer. I also clear the jobs shown in the status window. Usually, I repeat these steps several times. Then, when my printer feels like starting again, it eventually starts….usually.;

    While trying to fix my printer, I sometimes see the words, “printer is offline”. I guess that’s one of the reasons my printer won’t work, but what does it mean, and what can I do about it?

    I should add that this problem usually arises when a printing job is interrupted because of a paper jam. ;Also, you should know ;that I have a Macintosh running OS 10.6.7 and that I have a HP psc 1350 All-In-One printer-scanner-copier-

    Printer offline means. It is not active right now.

    There could be a number of reasons….

    Printer is not communicating with computer.

    Printer is in sleep mode.

    Wireless connection lost. etc..

    Just to make sure. Your printer is in ready mode

    Then select the printer icon and click on – sign to remove it. And click on + sign add it agaIn.

    it will search for the printer icon then will show you a list.

    select your printer and click on add.

    However, let me know what kind of connection are you using.

    USB, ethernet or wireless.

    Printer offline means. It is not active right now.

    There could be a number of reasons….

    Read Also: Why Does My Printer Not Print

    Four: Manually Set The Default Print Driver

    Windows 10

  • On your computer, right-click the Windows icon in the bottom-left corner of the screen, and then click Search.
  • In the Search text-field, type “Printers,” and then click Printers & scanners in the list of results.Figure : “Printers & scanners” in the list of results
  • In the Printers & scanners window, click the name of the printer you are trying to print to, and then click Manage.
  • In the Manage your device window, look for Printer status.If the printer is already set as the default printer, the Printer status will be set to Default.Figure : Printer status set to Default
  • If the Printer status is not set to Default, continue to the next step.
  • Click Set as default to set the printer as the default printer.Figure : Click “Set as default” to set the printer as the default printer
  • Close the Manage your device window, and then try printing again.
  • If this resolves the issue, you do not need to continue troubleshooting.
  • If the issue persists, continue to the next step.
  • Windows 8 or 7

  • On your computer, open the Control Panel, and then click View devices and printers to open the Devices and Printers window.
  • In the list of devices and printers, find the printer that you are trying to print to and check to see if it is set as the default printer .Figure : Default printer in Devices and Printers
  • After uninstalling the software, restart your computer and then return to this document and proceed to Step ten: Install the most current printer software.
  • When Does The Printer Go Offline

    How to Change a Printer from Offline to Online

    Failure to connect with your computer is the primary reason for your printer to go offline. Depending upon your printers age, version of drivers being used and the compatibility with the attached computer, the reason for this issue varies from case to case.

    The most common and primary reason for this issue to arise is due to missing or outdated driver updates. Printer drivers are important piece of software that assists in proper functioning of its hardware. Failure to do so causes the printer to perform sluggishly, creating frequent problems with respect to printing.

    Another common reason associated with this issue is the prolonged inactivity of your printer. If a printer is idle for many hours, chances are it may enter into sleep mode. This is just an efficient way of conserving power in modern day printers, if they are not used for most time of the day. The simple way to wake your printer is by pressing power button for 1 second. This will ensure your printer is active before it receives any print command.

    Read Also: How To Print Pictures On Hp Printer

    How To Change A Hp Printer From Offline To Online

    Windows has a printer setting that allows you to use your printer when it is offline. The setting allows you to save the documents you want to print when the printer isn’t connected to your computer; when you change it back to online, the computer sends the documents to the printer. Changing from offline to online sends print jobs directly to your Hewlett-Packard printer without waiting. Your printer must be connected to your computer before you can change the setting from “Offline” to “Online.”

    Step 1

    Step 2

    Right-click the icon for your Hewlett-Packard printer. It may be labeled with HP or Hewlett-Packard as part of the device name. If it does not, you may have to click the printers in the window without manufacturer names to see the details of each. At the bottom of the window, next to “Manufacturer” it says “HP” or “Hewlett-Packard.” Click the “See What’s Printing” option.

    Step 3


    • Make sure there are no paper jams, empty cartridges or hardware problems.

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    Another Way You Can Get Your Printer Back Online Follow The Steps Below:

    To attempt to get your printer online. Go to “Settings” and then “Printers.” Right-click on the printer and select “Use Printer Online.”

    Check to see if there are any print jobs and clear them. Double click on the selected printer.

    Go to “Printer Menu” and select “Cancel All Documents.”

    If there was a printer jam or job that may cause the printer to show an error and go offline.

    Try to print again to set the printer back online. Print a test page to see if the error has been resolved.

    Find the printer and switch it to printer off and then turn it back on.

    Check to see if the printer has a jam which can create an error.

    Check all the network connections and wireless connections to make sure all connections are working. Restart the device or computer.

    Recommended Reading: How To Reconnect Canon Printer To Wifi

    Why Epson Printer Keeps Going Offline

    You can see the Epson printer offline Windows 10 error if the device is not properly configured. Even you can see this issue if the printer is ready to print but the computer is unable to detect the device. When this error occurs, next, the Epson printer becomes unusable.

    There are many causes for this error. Some of the most common causes are that, if the printer is in sleep mode, then you can get this problem. Further, if the Use Printer Offline feature is enabled, even then, there is a chance for you to encounter this issue. Moreover, if the wireless connection is malfunctioning, then also you might meet with this glitch.

    Step A: Verify The Brother Machine Is Powered On And There Are No Errors

    How to Change a Printer from Offline to Online
  • If your Brother machine’s screen is blank, the machine may not be powered on. Check the machine to see if it wakes from sleep mode. If it does not, then make sure it is plugged into a working socket and any power switches are turned ON. NOTE: If you are unable to power on the machine, then this solution does not apply. Troubleshoot this hardware issue.;
  • Check the LCD for any error messages. An example would be “Paper Jam” or “Ink/Toner Empty”. If the LCD shows an error, troubleshoot the error to clear the issue indicated.
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    Disable Printer Offline Mode In Windows

    Moving on, you also need to verify that the printer isnt in Use Printer Offline mode.

  • Head to Settings>Devices>Printers & scanners and select the affected printer in the Printers & scanners section.
  • Select Open queue.
  • Select Printer on the menu bar and ensure Use Printer Offline is unchecked. If theres a checkmark next to the option, select Use Printer Offline to bring the printer back online.
  • If This Doesn’t Work You Will Have To Reinstall The Drivers

    To reinstall the drivers go to “Settings” then “Printers” and select the printer.

    Right-click on the printer and choose “Properties”.

    Under the “General” or “Details” look for the driver button, select it and choose the driver again.

    You may also have to download the driver from the printer manufacturer’s website.

    Reinstall the printer. Under “Printers” in the “Settings” menu, go back select the printer.

    Delete the printer from the menu and reinstall it again through the “Add printer” wizard.

    Use the latest printer driver from the printer manufacturer’s website.

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