How Do I Stop My Hp Printer From Going Offline: Solutions
Solution: Check the Printer if Turn Off
Check that the printer is turned on and that the power light is bright. If the power light on the printer is dim, push the power button to wake it up.
Solution: Restart the printer and the computer
- Turn the printer off and wait a few moments for the power light to turn off.
- Disconnect the router’s power and then plug it back in if your printer is linked wirelessly. Wait until your network is restored.
- Unplug and reattach the USB cable from the computer’s USB port and the printer’s connection if your printer is linked through USB.
- Restart the computer if necessary. Turn on the printer while the computer is rebooting.Following the printer and the computer .
Solution: Restart HP Printer, Router to Fix Offline Error Message
If your computer/laptop isn’t powerful enough, you can use a Wi-Fi connection to find the wireless printer. After that, you should restart your computer, printer, and router. After that, you must establish a new link between them.NOTE: You must connect the printer to the wireless network immediately while troubleshooting the network connectivity to fix the printer exhibiting the offline warning.
Your devices are prepared to establish a new connection . So, let’s go on to the next step.
Solution: Get HP print and scan doctor to fix printer always offline
HP Print And Scan Doctor
Fix 4 Fix It Via Services
This method is only available when your printer uses a WSD port. If it’s not using such a port, you should skip this method.
Here is the tutorial on checking if your printer is using a WSD port:
Step 1: Open Printers & scanners setting again. Click the printer device and choose Open queue.
Step 2: Click Printer to expand it. Then, choose Properties.
Step 3: In the Properties window, skip to the Ports tab. Then, check if your printer uses a WSD port.
If your printer uses a WSD port, you can then follow the steps below to change Service settings:
Step 1: Search “Services” in the Start menu and then click the best-matched result to open it.
Step 2: Scroll down the list to locate Function Discovery Provider Host and Function Discovery Resource Publication. Then, check the Status and Startup Type columns. If the Status is not Running, you can right click them and choose Start. If the Startup Type is not Automatic, you can right click them and choose Properties to set them as Automatic.
Then, you can check whether the problem is solved. If not, you can follow the steps below to add a new port:
Step 1: Print a Network Configuration Report from the printer Settings or Wireless menu.
Step 2: Return to the printer’s Ports tab, and then click Add Port. Select Standard TCP/IP Port and click New Port. Then, use the information listed on the Network Configuration Report to add a new port.
How To Change A Hp Printer From Offline To Online
Windows has a printer setting that allows you to use your printer when it is offline. The setting allows you to save the documents you want to print when the printer isn’t connected to your computer when you change it back to online, the computer sends the documents to the printer. Changing from offline to online sends print jobs directly to your Hewlett-Packard printer without waiting. Your printer must be connected to your computer before you can change the setting from “Offline” to “Online.”
Step 1
Step 2
Right-click the icon for your Hewlett-Packard printer. It may be labeled with HP or Hewlett-Packard as part of the device name. If it does not, you may have to click the printers in the window without manufacturer names to see the details of each. At the bottom of the window, next to “Manufacturer” it says “HP” or “Hewlett-Packard.” Click the “See What’s Printing” option.
Step 3
References
- Make sure there are no paper jams, empty cartridges or hardware problems.
Writer Bio
Image Credit
Read Also: How To Trick Hp Printer Ink Cartridge
How Do I Switch My Printer From Offline To Online
Do you really want to Switch My Printer From Offline To Online? If yes, then go to the Start menu and select Control Panel and then Devices and Printers. Choose the Printer which is Offline and you want to bring it Online. Give a right-click on that printer and select See whats printing option. From the window that appears next, choose Printer from the menu bar at the top and select Use Printer Online from the drop down menu.Give a tick-mark on this option by clicking on it and then wait for a moment. After a couple of second you will find your Printer become Online and can frequently start print job. In case, you got stuck at some point, dial +1-205-690-2254 helpline number instantly as it is opened 24 hours 7 days a week. The one most talented engineers will lend your hand and proffer accurate solution at doorstep.
Solution : Run Hp Print And Scan Doctor To Know Why The Printer Keeps Going Offline

Here are the things you need to perform:
- Use the HP Print and Scan Doctor application to identify the Why is My HP Printer is Offline and solve the error.
- To obtain this app, first of all, you have to visit the official site and then download its special version to quickly resolve the Offline issue.
- After you download HPPSdr.exe, give a click on it from the downloaded location and then run the application.
- If you are prompted, choose Yes to verify the file source as it comes directly from the HP tech support team
- If your printer is not listed, restart your printer, then click Retry in the Print and Scan Doctor application
- The application will identify the connection issues. Follow the on-screen prompts and click Yes if asked to turn on printer updates
- Continue through the prompts and click Yes if asked to make this printer the default printer
Once the printer status is changed from Offline to Online, the printer will start working. In case the HP Printer Keeps going Offline yet, move to the next solution.
Read Also: How To Connect Ipad To Hp Printer Wireless
Reinstall Or Install The Latest Hp Printer Driver
Drivers are really important for the smooth functioning of HP printers. It needs to be of the latest version otherwise it may create issues. So if there is no driver installed or the driver has gone outdated, you can install or reinstall one as explained here:
Hp Printer Is Offline Due To Use Printer Offline Mode
Fixing network issues couldnt resolve HP printer offline problem? Some settings must be at fault. Check if your printer is set to print at Use Printer Offline mode. Here is how to re-tweak the settings.
Steps for HP Printer Offline Windows 10
Step for HP Printer Offline Windows 7, Windows 8, or XP
Also Check: How Do I Find My Fax Number
Solution : Check Cables To Solve Hp Printer Offline Issues
The Hp Printer Is Still Offline Further Solution Suggestions
In addition to the reasons mentioned, the offline status can also have many other causes:
- Of course you can always contact HP Support and inform them about the problem. The manufacturer’s operating instructions and manual may also provide information about the error and help to solve the problem.
- If nothing else helps, it may be that the HP Printer has to be reinstalled.
- The HP printer manual may give information on how to solve the problem. The last step is to contact HP customer support. Before further damage occurs, a professional should take a look at the HP printer.
Should your printer not work properly, you are welcome to request a free quote!
Looking for a tool to manage and save money on our printer landscape, we at TransRegina came across printer4you.com. Above all, the graphical presentation with numerous technical details impresses.
The storage of toner and other supplies for our printers is very convenient. Needed supplies can be ordered with just a few clicks – even without a contract.
Thus, we now have a clear, transparent view of the actual print volumes for individual cost centers.
In contrast to conventional “leasing models”, only usage-dependent printing costs are incurred. Furthermore, printer4you.com offers full support over the complete service contract.
Gerhard Weinbeck
Don’t Miss: Why Is My Black Ink Not Working On My Hp Printer
Check The Cartridges And Paper Tray
One of the persistent causes of offline printer problems is paper jams. So, open your printer and look if theres any paper stuck inside. Also, put sufficient sheets in the paper tray before beginning any operation.
Low ink levels on the cartridges can cause this problem too. In that case, check the ink level and dismiss the software-generated warnings.
And if you are facing frequent cartridge problems, you can look for a quality product among the 10 best printers with long-lasting ink cartridges.
Change The Status Of An Hp Printer Offline To Online:
Once in a while, you can’t print a document because of your HP printer offline. This frustrating problem can be resolved easily. First of all, you only have to do is to turn HP printer from offline to online be a computer mouse or computer touchpad. To confirm that another printing problem doesn’t exist, though, take a look at the printer for paper jams, proper installation of ink cartridges, and low ink.
Read Also: How To Connect Canon Printer To Computer Wirelessly
What Does It Mean When An Hp Printer Is Offline
If you ever find out that your HP printer is in an offline state, it simply means that it is having trouble while communicating with your PC. This simply happens because of connection issues that arise due to several factors. Sometimes, the cord connecting the PC to the HP Printer is loose, or the wireless printer is not able to connect to the same network as your PC, and many others. Apart from this, your printer might have been se to work offline and in that case, your printer might not respond to your commands when you are online. Whatever be the cause of the problem, were always there to help you in your tough times.
Reasons A Printer Goes Offline

When your printer goes offline, you’ll know it because a message will typically pop up on your computer, or it simply won’t work.
The problem usually has to do with your printer’s Wi-Fi or its connection to your computer. All sorts of issues can ariseâyour PC and printer aren’t communicating or an incorrect setting may have forced your device to appear offline.
Let’s take a look at what you can do to troubleshoot.
You May Like: Printer Prints Blank Pages Hp
How Do I Get My Hp Printer Back Online
Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select See whats printing. From the window that opens choose Printer from the menu bar at the top. Select Use Printer Online from the drop down menu.
Why A Wireless Printer Is Offline
If your Wireless Printer Is Offline, then there might have a lack of communication between your computer and your printer. Check the network connection immediately and make sure there is no issue. There can be a number of reasons also for this, from paper jamming, to a fault with your printer itself. To get the actual reason behind it and the real ways to get back your printer Online, you need to place a call at +1-205-690-2254 24/7 accessible helpline number. The highly proficient tech-specialists will answer your call and give you right instructions in a right way at your doorstep.
Also Check: How Do You Scan Something On A Canon Printer
Run Hp Print And Scan Doctor
HP provides free printer troubleshooting for Windows customers through their HP Print and Scan Doctor program. If the solutions above do not resolve your printers offline status, download the HP Print and Scan Doctor and follow the program prompts:
To use the HP Print and Scan Doctor with Windows:
- Download the HP Print and Scan Doctor from your computer.
- Once the program downloads, open the downloaded application by allowing it to run.
- A window will appear. If asked if you trust the file, selected Yes. From the HP Print and Scan Doctor window, click Start.
- Choose your printer from the subsequent page. If your printer does not appear, restart your printer and select Retry on the HP Print and Scan Doctor window.
- Follow the prompts from the HP Print and Scan Doctor.
Unfortunately, there is not an HP Print and Scan Doctor for macOS users at this time.
Solution : Set The Printer As Default
Follow the provided instructions if you really want your printer set as default. The following steps are only provided for Windows 10 users. So before start make sure you have downloaded and installed all of the available updates for the Windows 10 operating system.
- First, you have to open the Windows search box and enter Devices into the field
- Then, Select Printers & scanners
- Ensure that the check-box next to Let Windows manage my default printer is unchecked. If it is selected, give a single tap on the box to unselect
- Choose your printer from the opened list
- If your printer is listed multiple times, select the version that is showing an idle or online status
- Finally, click Set as default
Now try printing again to check whether HP Printer Keeps going Offline has become online. If your device still displays an offline status, jump to the next solving guide.
You May Like: Print From Samsung Phone To Hp Printer
Try Printing From Another Device
You may also want to try printing from a different device, such as a laptop or mobile phone. While you may assume that offline issues are due to printer errors, a flawed connection can be device-specific. Try connecting to another computer and see if your issues clear up. If its possible to print from another device, you know that the problem is most likely not the printer.
Stop And Start Print Spooler Services
Clearing the pending print jobs couldnt get an offline HP printer back online? No worries! Restarting the Print Spooler service will do it. Follow these steps.
1. Press Windows + R keys to open the Run dialogue box.
You May Like: How To Get Wireless Printer Back Online
The Hp Printer Is Connected Via Wlan
When the HP printer is offline and used as a network printer via WLAN, it is important that all network connections are checked. Hierfür muss nicht nur der Drucker, sondern auch der Route eingeschaltet sein. Zudem müssen sich Drucker und Router natürlich im gleichen Netzwerk befinden. To do so, not only the printer but also the router must be switched on. The printer and router must of course be on the same network. If this check also does not help and the HP printer is still offline, it may be that there is not enough paper available or the ink or toner cartridges are either empty or on a low level. You can also check whether the cartridges are properly placed in the HP printer. If a cartridge is incorrectly placed, the HP printer may be offline for security reasons. In most cases, however, an error message indicates that an incorrectly placed cartridge causes a problem.
Why Does Hp Printer Offline Issue Arise

Many reasons bring forth this problem. If your HP printer keeps going offline, it may be because of one of the following reasons.
- A connectivity issue between the HP printing device and your system.
- An obsolete printer driver can hinder your printer from working optimally.
- HP printer is unable to communicate with the computer system because of some software or hardware-related problems.
- Faulty printer settings.
- Slow or stopped spooler service.
You May Like: How To Use A Scanner On A Canon Printer
How To Change Canon Printer From Offline To Online
For changing the Canon printer status from offline to online, simply use this method:
Doing this will allow you to use your printer online from now onwards.