Remedies To Resolve Hp Printer Offline Problems
To get your offline printer work well again, you must troubleshoot it by making the following checks:
- Make sure that your HP Printer is powered on
- Check if it is connected to the same Wi-Fi network or not
- If nothing helps, try running a printer power cycle
- Make sure that it is set as the default printer
- You must try clearing the print queue of your HP device
- If that doesnt help, reset the print queue managing service
- Uninstall and reinstall the latest printer drivers
- Restart your PC and try establishing a connection once again
Another Way You Can Get Your Printer Back Online Follow The Steps Below:
To attempt to get your printer online. Go to “Settings” and then “Printers.” Right-click on the printer and select “Use Printer Online.”
Check to see if there are any print jobs and clear them. Double click on the selected printer.
Go to “Printer Menu” and select “Cancel All Documents.”
If there was a printer jam or job that may cause the printer to show an error and go offline.
Try to print again to set the printer back online. Print a test page to see if the error has been resolved.
Find the printer and switch it to printer off and then turn it back on.
Check to see if the printer has a jam which can create an error.
Check all the network connections and wireless connections to make sure all connections are working. Restart the device or computer.
Fix 2 Use Printer Offline Setting
The second method is to close the “Use Printer Offline” setting. If this setting is enabled, your printer is unable to print. Follow the steps below to turn off this selection:
Step 1: Press “Windows + I” keys to open Settings window and then choose Devices.
Step 2: Choose Printers & scanners tab and then select a printer device. Click on this printer device and choose Open queue.
Step 3: In the new window, click Printer and uncheck Use Printer Offline.
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Hp Printer Keeps Going Offline Check For Netork Connection Error
You may often face a situation where your HP printer keeps going offline.
- One of the key reasons for the printer showing offline is the issue with its Wifi connectivity.
- Another key reason for the HP printer to be offline is that its IP address is not configured properly in the laptop or the desktop.
Hence an error message pops up saying Printer is offline. To ensure that the IP address is configured properly, follow the given steps-
- Open HP configuration screen.
- Select the IP address option from the drop down menu
These steps will allow you to eradicate the error that comes due to the wrong IP address.
How Do I Reconnect My Hp Wireless Printer
Before trying to Reconnect My HP Wireless Printer, make sure you know the network name and its security password. The wireless connection needs them to continue connecting the printer and computer devices.
Now, on the Printers control panel, go to the Network menu or touch the Wireless icon and go to the Settings section. Choose Wireless Setup Wizard, doing this, lists of wireless networks will display. Select the network name you know and enter the security password to connect the printer device.
If not satisfied with this information, then give an instant call on the helpline number +1-205-690-2254. One of our top-most talented tech geeks will pick up your call and provide you right possible guidelines in the easiest form.
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Solution : The Basic Connectivity Issues
- Look for any existing connectivity issues.
- Ensure that no wires are loose at any ends, obstructing the setup.
- You should disconnect the already setup network and re-establish it to get rid of any network issue that might exist.
- Ensure that the WPS pin that you use is correct and is entered within 10 seconds of generation.
Fix : Set The Printer Manually To Online Mode
Are you facing a situation wherein your HP printer keeps going offline? You can manually set your HP printer to the online mode if it keeps going offline again and again by following the below-mentioned steps.
These steps will guide you in setting the online mode on your printer via the manual approach. To do that, you can launch the Control Panel. Now, make a selection for Devices and Printers. Here, you have to find See Whats Printing and choose your HP device. After this, you will see an option stating Use Printer Online. This option will help you in setting up the mode all by yourself.
Step 1 Firstly, click on the Start button.
Step 2 Now click on the Control panel.
Step 3 Select the option of Devices and Printers.
Step 4 Right-click on the question section and then choose the See whats printing option.
Step 5 Select Printer from the top section of the page.
Step 6 In the end, click on the Use Printer Online option from the available menu.
This is how you can set your HP printer to online mode through the manual steps.
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Solution : Set The Printer As Default
Follow the provided instructions if you really want your printer set as default. The following steps are only provided for Windows 10 users.
So before you start make sure you have downloaded and installed all of the available updates for the Windows 10 operating system.
- First, you have to open the Windows search box and enter Devices into the field
- Then, Select Printers & scanners
- Ensure that the check-box next to Let Windows manage my default printer is unchecked. If it is selected, give a single tap on the box to unselect
- Choose your printer from the opened list
- If your printer is listed multiple times, select the version that is showing an idle or online status
- Finally, click Set as default
Now try printing again to check whether HP Printer Keeps going Offline has become online. If your device still displays an offline status, jump to the next solving guide.
Check If Youre Using A Vpn Connection
The Printer Offline message can appear if youre using a network printer and VPN. To fix this problem, its advised to disconnect from the VPN and try to access your printer again.
If you want to use VPN and your printer, you need to connect the printer directly to your PC using the USB cable.
Alternatively, you might be able to fix the problem by adjusting your VPN configuration and granting yourself local network access.
You can also use other efficient VPN software that will not interfere with your printer connection, and keep your privacy online too. Therefore choose wisely from the best VPNs for your Windows 10 PC.
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Physical Printer And Cable Checks
Check both ends of the USB cable are firmly inserted. If the printer is networked then make sure the Ethernet cable is firmly inserted. If the printer is wireless check your internet connection or make sure its connected to your router.
If youre connected by cable try using the end of the printer cable in multiple ports or sockets on your device.
Try using a different cable to make sure the fault is not with the cable alone. If youre on a network or wireless device a simple check would be to attach a cable to your computer/or device to make sure your printer is working. Therefore the fault could be with your network connection.
Fix : Set Your Printer As Default On Windows 7 And Windows 8
It should be thought that when your HP printer says offline on Windows 8 and Windows 7, the device may not have been set to default. Thus, you may be unable to use it offline. The fix for this will be to set your device as the default one on Windows 7 and 8. To do so, you can move to Devices and Printers and find your printing device. You can right-tap on it and pick the option for setting it to default.
- Go to Devices and Printers on your Windows 8/7 PC.
- Find the HP printer which seems to be active.
- Right-click on the active device and opt for Set as Default Printer.
- Now, start a print job.
- If your printer is able to print, then the HP printer offline error will have been eradicated.
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How To Fix Hp Smart App Printer Offline Problem
Question:-I am using a new HP Printer with the HP Smart app. Whenever I try to print any important document from my Windows 10 computer, my HP Printer says Printer Offline. I opened the HP Smart app to troubleshoot this problem, however, my HP Smart also says Printer offline. We uninstall the printer many times but after printing one page my HP Printer keeps going offline. If you know how to bring HP Printer Offline to Online in windows 10, Please help.
Fix 4 Fix It Via Services
This method is only available when your printer uses a WSD port. If it’s not using such a port, you should skip this method.
Here is the tutorial on checking if your printer is using a WSD port:
Step 1: Open Printers & scanners setting again. Click the printer device and choose Open queue.
Step 2: Click Printer to expand it. Then, choose Properties.
Step 3: In the Properties window, skip to the Ports tab. Then, check if your printer uses a WSD port.
If your printer uses a WSD port, you can then follow the steps below to change Service settings:
Step 1: Search “Services” in the Start menu and then click the best-matched result to open it.
Step 2: Scroll down the list to locate Function Discovery Provider Host and Function Discovery Resource Publication. Then, check the Status and Startup Type columns. If the Status is not Running, you can right click them and choose Start. If the Startup Type is not Automatic, you can right click them and choose Properties to set them as Automatic.
Then, you can check whether the problem is solved. If not, you can follow the steps below to add a new port:
Step 1: Print a Network Configuration Report from the printer Settings or Wireless menu.
Step 2: Return to the printer’s Ports tab, and then click Add Port. Select Standard TCP/IP Port and click New Port. Then, use the information listed on the Network Configuration Report to add a new port.
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Set The Printer As Default
Doing so will ensure your computer uses the correct printer for print and scan jobs. Here’s how:
How Can I Fix Hp Printer Keeps Going Offline Error
Digital Marketing Specialist at HelpContact
Yes, It frustrates the users when HP printer offline error on Windows 10 and Mac occurs. The usual basic obstacles encountered by 50% of wireless printer users. In a situation like this, your printer device won’t allow you to print any document. So, to resolve HP printer offline on windows 10 or Mac, follow the resolutions correctly and resolve it promptly.
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Effective Ways To Troubleshot Hp Printer Offline Mac
Why is my hp printer offline Mac is the common problem reported by Mac Users. It is easy to resolve the HP printer online on Mac problem. The users can refer to the step given here to get back HP printer online on Mac OS.
HP Printer Offline Mac? How to Get it Back Online
The Hp printer shows offline status when the printer is unavailable for communication. Users need to ensure that the printer is ready to receive printer jobs in the following way.
If the error persists then, users can reset the print system. Resetting the Printer system removes all HP and Non-HP printers from the Mac. It eliminates any errors, clear Print jobs, and Printer preferences. Users can use the following steps to remove to fix HP printer is offline on Mac error.
Restart The Windows Print Spooler
The Print Spooler is an important system component that powers the execution of print jobs and the discovery of printers on Windows devices. Your printer may appear as Offline if the Print Spooler service isnt running. Head to the Windows Services Manager and make sure everythings in order.
The Windows Services Manager will stop the process and restart it immediately. If the Restart is grayed out on the context menu, that means the Printer Spooler wasnt running in the first place. Select Start to launch the service.
Head to the Windows Printer menu and check if your printers now online.
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Set The Hp Printer Online Manually
Before trying any sort of troubleshooting, try bringing your printer online and see if it stays online.
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Why Is My Printer Offline
Printers go offline as they are unable to communicate with your computer due to external factors. There can be various reasons why your printer is offline and you can troubleshoot the actual cause by following these steps.
This step by step troubleshoot guide can be utilized with all types of printer brands such as Brother, Canon, Epson, HP, Samsung, Lexmark, Ricoh, Toshiba, Konica Minolta, etc.
Remove And Reinstall Printer From Scratch
Sometimes, the best option is to remove and reinstall the printer from scratch. Unplug or disconnect the printer from your PC and follow the steps below.
Restart your computer, plug in the printer cable or connect it to your router/Wi-Fi network, and proceed to the next step.
If youre having trouble installing your Ethernet or wireless printer, refer to this comprehensive guide on connecting a network printer in Windows.
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Restart Your Printer And Computer
To restart your printer, turn off the printer and unplug it from the power source. Wait thirty seconds, then plug your printer back in and turn it back on. This process is known as power cycling and can help your printer resolve issues itself.
Once your printer and computer are both back online, once again confirm that they are both connected to the same WiFi.
Solution : Check Your Connection
Depending on how your printer is connected to your computer, you may have various other reasons Why is My HP Printer Offline problem still appear?. If you use a USB cord to connect, make sure that it is securely in place. If the issue persists, consider using a different USB cord. But, in case you use a wireless network to connect to your printer, follow the underneath steps accordingly:
- Restart your printer by turning it off first, waiting almost 10 seconds, and disconnecting the power cord from your printer
- Then, turn off your operating system
- Connect the printer power cord to the printer appropriately and turn the printer back ON
- Disconnect the power cord from your wireless router
- Wait 10 seconds before reconnecting it
- It may take a couple of minutes for your internet to come back on
- When it does, power on your computer
- Using the HP wireless setup wizard or the HP Smart software, connect your printer directly to your network
- Print a wireless report to check what connectivity issues may still exist
- Find this report in the Network settings or the Wireless menu of your printer
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