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How To Unjam A Printer

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Clear A Paper Jam From Inside The Printer

How To Unjam A Printer

Product support for: Xerox B215 Multifunction Printer, Xerox B215 Multifunction Printer Family

Article Id: fmNQwbJ7m27a1ZxA4AAl16 | 08/24/2019

The following are the top reasons why paper jams occur:

  • unsupported paper/media is used.
  • incorrect paper settings in the tray and/or the print driver.
  • paper loaded incorrectly and/or paper edge guides not adjusted properly in the tray.
  • humidity and/or paper condition and storage.

To resolve the error that appears on the control panel, clear all paper from inside the printer.

CAUTION: Some areas of the printer are hot. Take care when removing paper from the printer.

  • Open the front cover.
  • Pull the toner cartridge out.
  • Remove the jammed paper by gently pulling it straight out.
  • Re-install the toner cartridge by inserting it slowly into the printer.
  • Close the printer cover. Printing automatically resumes.
  • Paper Is Jammed Inside Printer

    If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the transport unit, or if the jammed paper remains inside the printer, remove the paper following the procedure below.


    • The printer cannot be turned off while it is sending or receiving a fax, or when the received fax or the unsent fax is stored in the printer’s memory.

      Turn off the printer after making sure it has completed sending or receiving all the faxes.Do not unplug when turning off the printer.

      If you unplug the power cord, all the faxes stored in the printer’s memory are deleted.


    • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the Stop button to stop the printing before you turn off the printer.
  • Turn off printer and unplug it.

  • Open paper output cover.

    Remove the paper in the cassette if any.


  • Do not touch clear film .

    If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.

  • Check if jammed paper is under FINE cartridge holder.

    If the jammed paper is under the FINE cartridge holder, move the FINE cartridge holder to the far right or left, whichever makes it easier to remove the paper.

    When moving the FINE cartridge holder, hold the top of the FINE cartridge holder and slide it slowly to the far right or left.

  • Hold jammed paper firmly in both hands.

    If the paper is rolled up, pull out it.

  • Slowly pull out paper, so as not to tear it.

  • Clear Jammed Paper From The Input Tray

  • Remove all loose paper from the paper In tray.
  • Press the Resume button .
  • If more than one sheet is stuck in the printer, remove the paper one sheet at a time. Take hold of a sheet in the middle of the stack with both hands and firm, even pressure, pull the sheet toward you. Usually, removing one or two sheets from the middle of the stack releases the pressure and the rest of the stack can be removed.
  • After you have cleared the paper, check to make sure no scraps of paper are stuck in the printer.
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    Question: How To Unjam A Printer

    Remove the paper following the procedure below. Turn off the printer, and unplug the power cord of the printer from the power supply. Remove the Cassette. Set the printer upright with the left side down. Slowly pull the jammed paper out so that the paper does not tear. Align the paper, then reload it in the Cassette.

    Resume Your Print Job

    How to Unjam Paper from a Printer

    Most of the time, you can get back to printing as soon as the paper is cleared from the machine, says Angulo. “However, the printer may need a full shut-down to reset the sensors and turn back on,” he explains. If this is the case, simply power down your machine and wait 20 seconds booting it back up again.

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    How To Fix A Badly Jammed Mechanical Pencil

    If a pencil is badly jammed, the cause is usually a broken piece of lead stuck inside. You might be able to fix it by following these steps:

  • First, remove the eraser and anything else keeping the lead from coming out as usual. This means removing any caps or clips on the top of the pencil where the lead is usually retracted.
  • Next, remove all the lead from inside your pencil and keep the pencil upside down on your desk or table. You might need to use tweezers to get out all the pieces of lead stuck in your pencil if they dont come out easily when you shake them out while holding it upside down.
  • If removing all of the lead doesnt work, then youre going to need to take off the front of your pencil by unscrewing it. Now carefully open up the clutch at either end of your pencil, being careful not to break any parts inside . Usually you can do this by pushing down on the pencil.
  • Now use the cleaning rod and clear the lead holder of your pencil.
  • How To Clear A Paper Jam On An Hp Inkjet Printer

    wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, 11 people, some anonymous, worked to edit and improve it over time. This article has been viewed 116,082 times.Learn more…

    Hewlett-Packard inkjet printers come in several different makes and models. They provide printed black and white or color documents and pictures for home and office use. When a piece of paper gets stuck in the inkjet printer, a jam can occur, and the printer will either push out a crumpled, smudged paper, or it will stop, and you will need to pull out the paper that is stuck. Clear a paper jam on an HP inkjet printer by opening up the printer and removing the obstruction.

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    Reloading And Testing The Printer

    Once you’ve removed the jam, cleared away any remaining bits of paper, and ensured the print carriage can move without issue, test your printer.

  • Put some inkjet paper into the loading tray and slide it into place.
  • Print a test page by performing a self-test. Usually, a self-test can be initiated by pressing and holding the Resume button until the printer starts printing.
  • Why Is My Epson Printer Not Printing When The Ink Is Full

    How to unjam paper from Canon Pixma Printer

    Several factors may cause the product to print blank pages, such as print settings, low ink, or the product itself. Print a nozzle check pattern to see if any of the nozzles are clogged. Clean the print head, if necessary. Make sure the paper size, orientation, and layout settings in your printer software are correct.

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    Follow These Steps On How To Unjam A Printer To Fix Your Printer

    Follow these steps on how to unjam a printer to fix your printer.

  • Shut down the printer and unplug it from the power source
  • Open up the front panel of your printer, and remove any jammed paper
  • Use a piece of card stock to gently push out any stuck pieces of paper from inside the feeder tray
  • Close up all panels on your printer, turn it back on, and see if you can print now!
  • If not, turn off your printer again and call customer service for help with how to fix a jammed or broken printer.
  • How To Fix A Jammed Cartridge

    Posted Friday, June 4th, 2010 by Greg Gladman.

    The process of removing and/or installing an ink or toner cartridge is typically fairly quick and simple. It is generally as easy as opening the panel covering the cartridge carriage, pulling out the empty cartridges and sliding in the new ones. On occasion, though, cartridges do get stuck, in both laser and inkjet printers. This issue is most often caused by dried ink that has become stuck or a cartridge that has become lodged in its slot, and it can happen with all brands, including Samsung toner cartridges or HP ink cartridges. Below is a list of recommended steps to take to get the cartridge out.

    Inkjet Printer

  • Open the cartridge cover.
  • Use a cotton swab doused in isopropyl alcohol to wipe the part of the carriage where the printhead and cartridge connect. This will loosen dried ink.
  • Wiggle the stuck cartridge to loosen it further.
  • Use a cloth dampened with isopropyl alcohol to wipe the entire assembly.
  • Once the cartridge is out, be sure to thoroughly clean the printhead and cartridge to avoid a similar issue in the future.
  • Laser Printer

  • Grab the handle of the cartridge.
  • Jiggle the cartridge to loosen slightly.
  • Use a flathead screwdriver and wedge it beneath the cartridge.
  • Push the cartridge up gently with the screwdriver while pulling the cartridge handle.
  • This is an image of an actuator arm in a stuck position.

  • Open the cartridge lid and remove the paper tray.
  • Manually slide the carriage to the middle.
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    Turn The Printer Off And Unplug It

    This ensures that poking and prodding the printers insides is safe, as well as protecting the printer from mechanical harm. Start by canceling any open print jobs, then turning off and unplugging the printer. After unplugging the printer, move it to have access to the back of the machine. . If youre using a laser printer, let it cool down for about 30 minutes before proceeding.

    How To Unjam A Printer Without Any Visible Paper Jam

    How to UnJam Printer

    It might happen that your printer will indicate a jam, but even after opening the main cover of the printer, you wont be able to see the paper jam. In such a case, you will have to do the following steps patiently to unjam the printer. Have a look!

    1. Unplug The Printer

    If you havent already switched off your printer, then do it. Dont forget to unplug it because there might be some flow of electricity even after turning the printer off.

    2. Open The Main Cover

    This is an obvious step, right? To get into the interior of the printer, you will have to remove the cover no matter what.

    3. Check For Debris

    The main reason behind the jamming of a printer without any visible paper jams is the debris on the rollers or any other interior part of the printer.

    Use a flashlight to thoroughly check the input and output tray and the rollers of the printer. You should also look for debris below the ink cartridge after removing it.

    4. Clean The Debris And Dust

    After finding out where there is debris in the printer, you will have to clean it.

    To clean the debris, you should use a microfiber cloth. It will help prevent any scratches in the rollers.

    In addition to that, you should moisturize the cloth with a little bit of distilled water or isopropyl alcohol. It will stop any debris or dust from getting into the nozzles of the printer.

    While cleaning the roller, you should snap the clips and take the rollers out of the printer for more convenience.

    5. Contact A Professional

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    Clear Jammed Paper From The Ink Cartridge Access Area

  • Turn off the printer, and then disconnect the power cord and any other cables.

    warning:You must disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.

  • Open the ink cartridge access door.
  • Pull out the paper path cover.
  • Locate any jammed paper inside the printer. Grasp any jammed paper with both hands, and then pull the paper slowly but firmly toward you to remove it.
  • Use your fingers to lift the flip gate on the duplex rollers.
  • Check for jammed paper underneath the flip gate.
  • Press the flip gate down until it snaps into place, and then reinsert the paper path cover.
  • If the carriage is not obstructed, move the carriage to the right or left of the printer, and then remove any jammed paper. To avoid tearing the paper, use both hands to pull out the paper.
  • Close the ink cartridge access door.
  • Reconnect the power cord and any other cables to the rear of the printer, and then turn on the printer.
  • How Do You Stop Paper Jam

    Stop Paper Jams With These 10 Simple and Effective Tips to Handle Paper Use older paper first. Dont open a ream of paper unless youre going to use it. Be careful. Fan paper before loading into the paper tray. Stacking paper. Place the paper right side up. Use good quality paper. Use the guidelines in the paper tray.

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    How To Put Lead In A Mechanical Pencil

    Mechanical pencils are made up of three main parts. From the point outwards, they are the tip, the barrel and the grip. The lead is stored inside the barrel and is always ready to write. To put lead in your mechanical pencil, you will need to open the tip and place a piece of lead inside.

  • Unscrew the tip of your pencil by turning it counterclockwise this will release a spring that forces the lead out of the tip.
  • Pull out any unused pieces of broken lead that may be stuck in the tip by grasping them with tweezers. If you do not have tweezers, use your fingers instead. Examine the lead carefully to see if it is still usable or if it needs to be replaced with a new piece. If it is broken or no longer usable, dispose of it.
  • Insert a fresh piece of lead into the tip by placing one end into one side of the opening and pushing it in until it comes out of the other side. This can be done by hand, but tweezers may make it easier if you have them on hand. Make sure that none of your skin touches either end of the lead to prevent contamination from oil or grime.
  • Preventing A Printer Paper Jam

    PIXMA MX492: Removing a jammed paper: from the rear cover

    As mentioned earlier, paper jams are an inevitability over the life of your printer. However, if you’re encountering frequent paper jams, the following steps may help prevent them.

  • If your printer has a paper tray, do not fill the tray. Overfilling the paper tray is frequently causes paper jams.
  • Many printers have sliding mechanisms that allow different types and sizes of paper to be fed into the printer. If the slider is not correctly positioned, it can cause a paper jam.
  • Use standard office paper. Folded, labeled, and specialty paper can often cause jams because they have irregular dimensions. If you’re uncertain which types of paper your printer accepts, consult the printer documentation.
  • If you’re using photo transfer paper, make sure you’re using the correct paper for your type of printer. There are different types of transfer paper for both laserjet and inkjet. Failure to use the proper type of paper can cause damage to the printer.
  • If you are printing multiple pages, do not mix the paper sizes.
  • Make sure your printer paper is correctly seated into the slot or tray.
  • Examine the printer for any debris before printing. Previous paper jams, torn paper, printing labels, or other foreign objects in the printer can cause reoccurring jams.
  • Additional information

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    You Can Perform Two Things By Opening The Rear Access Door Or Duplexer

    First, the jammed paper should be easier to remove from the rollers with less chance of harming the printer. To avoid tears, pull it slowly and gently, making sure to remove any little fragments of paper that remain. If you cant get all of the jammed paper out of the backside of the printer, try gently removing it from the front.

    The word gently is stressed here: Removing paper from beneath the front cover too quickly will damage the printer. You can also inspect the rollers within the printer. If they appear unclean, clean them carefully with a soft, wet towel debris can catch on paper and cause jams removing the debris may solve the problem.

    Check to see if the rollers spin freely if they dont, the rollers may need to be replaced before the printer can function correctly again. It is not a good idea to try to push the rollers to move, since this can cause harm to the printer.

    How To Clear A Paper Jam In An Epson Laser Printer

    wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, volunteer authors worked to edit and improve it over time. This article has been viewed 68,860 times.

    They’re scary, they’re annoying, and they ruin your paper. Now what? Occasionally and unfortunately, paper jams do happen. Here’s how to clear it and get back to printing your job

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    How To Unjam Paper From A Printer

    Having your printer jam up right in the middle of a lengthy print job is annoying, but it’s not an uncommon issue. Oftentimes, the culprit is a crinkle or fold in the paper, but sometimes the problem stems from a foreign object accidentally falling into the machine. Printers are designed to allow you to unjam the paper yourself, without having to take the machine to a technician for repair that will cost your business money.


    Take the stack of paper from the feeder tray. Remove any foreign objects in the tray.


    Grip both sides of the paper and gently pull it out of the printer if the jammed paper is still visible in the feeder tray. Remove the paper slowly to avoid tearing the paper. If the paper tears and leaves pieces in the rollers, or if the paper is not visible from the tray, you will need a more extensive approach.


    Turn off the printer. Open the door to the internal compartment to access the paper rollers. Depending on your printer model, this hatch may be located in the front or back of the machine.


    Look between the rollers to locate the paper causing the issue. Remove any foreign objects obstructing the rollers.


    Grip as much of the paper as you can and gently pull it out of the printer. Pull slowly to avoid tearing the paper.


    Close the internal compartment and turn on the printer.


    Replace the paper and reprint the document.


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