Additional Troubleshooting For An Offline Printer In Windows 7
- Check that the printer is turned on, and that the USB cable is properly connected to both the back of the printer and your computer. If your printer is wireless, you may need to restart the printer, then restart your computer to see if you can re-establish the wireless connection.
- If you are using a wireless printer, have you recently changed your router, or changed the name of the wireless network? If so, you may need to update your wireless printer with the new wireless network settings. If your wireless printer does not feature a control panel on the printer that allows you to change the network settings, you may need to temporarily connect the printer to your computer with a USB cable to modify the settings.
- If your wired printer is still showing an offline status, despite the fact that it is plugged in and connected to your computer, then there may be a problem with the port to which the device is connected.
How Do I Get My Printer Back Online With Windows 10
Make Printer Online in Windows 10
Solution Two: Change Your Printer Status
- Go to Windows Settings: on your keyboard, press the Win + I key combo.
- Navigate to Devices > Printers and Scanners.
- Select the printer that is coming up as offline.
- Now, click Open Queue.
- In the Print Queue window, choose Printer Offline.
- You will see a message that says: This action will change the printer from offline to online.
- Once you click Confirm, the status of your printer will be changed to online.
- In order for this to happen, you may need to first clear the print queue. The reason your printer has gone offline may be related to a print job it could not complete.
- Once you have changed your printers status to online, it should now be working properly.
If this solution has not worked, proceed to the next one.
Read Also: How To Connect Wireless Printer To Mac
Reset The Print System
Resetting the print system can clear any error states by removing all HP and non-HP printers, pending print jobs, and printer preferences.
Resetting the print system removes all printers. After you reset the print system, re-add your printers to the queue.
Right-click or control+click anywhere in the Printers list, and then click Reset printing system.
Type the administrator name and password, and then click OK to complete the reset.
Once the reset is complete, re-add your printer. Click the Plus sign, select your printer in the list, and then click Add.
Physical Printer And Cable Checks
Check both ends of the USB cable are firmly inserted. If the printer is networked then make sure the Ethernet cable is firmly inserted. If the printer is wireless check your internet connection or make sure its connected to your router.
If youre connected by cable try using the end of the printer cable in multiple ports or sockets on your device.
Try using a different cable to make sure the fault is not with the cable alone. If youre on a network or wireless device a simple check would be to attach a cable to your computer/or device to make sure your printer is working. Therefore the fault could be with your network connection.
Recommended Reading: Scanning On Hp Printer
How Do I Get My Printer To Get Back Online
Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers. Right click the printer in question and select See whats printing. From the window that opens choose Printer from the menu bar at the top. Select Use Printer Online from the drop down menu.
Troubleshoot With The Printers Software
Many printer brands have dedicated software that fixes printing-related issues on a computer. HP, for example, has a Print and Scan Doctor tool that diagnoses issues with HP printers on Windows devices.
Contact your printer manufacturers to confirm if theres an app for your printer model. Better yet, visit the Support or Downloads section of the manufacturers website to download the printer management app.
Read Also: Epson 200i Ink Cartridge
Remove And Reinstall Your Printer
Step 1- Launch Control Panel on your Windows PC.
Step 2- Here, search for the Devices and Printers option and click on it.
Step 3- In the Devices and Printers window, right-click on the printer which is offline and select the Remove Device option from the drop-down box.
Step 4- Now, click on the Add a printer or scanner option in the same window to reinstall your Printer.
Now, check if your Printer is back online. If not, go ahead with the next method.
If This Doesn’t Work You Will Have To Reinstall The Drivers
To reinstall the drivers go to “Settings” then “Printers” and select the printer.
Right-click on the printer and choose “Properties”.
Under the “General” or “Details” look for the driver button, select it and choose the driver again.
You may also have to download the driver from the printer manufacturer’s website.
Reinstall the printer. Under “Printers” in the “Settings” menu, go back select the printer.
Delete the printer from the menu and reinstall it again through the “Add printer” wizard.
Use the latest printer driver from the printer manufacturer’s website.
Recommended Reading: Resetting Hp Ink Cartridge 61
How Do I Connect My Inkjet Printer To My Wifi
On the printers control panel, go to the Network menu or touch the wireless icon and then go to settings. Select Wireless Setup Wizard. The Wireless Setup Wizard displays a list of wireless networks in the area. Note: Settings may be accessed by touching a wrench icon, depending on the product model.
Start With The Basics: Cables And Cartridges
This may seem like an obvious step, but it is often the one we overlook. Before you try anything else, make sure all of your printers cables and cartridges are properly installed and in good working condition. Check to ensure that all of your cables and power cords are properly connected and, if applicable, that your Ethernet cord is attached to an active Ethernet port. If you have any doubts, try connecting cords to different sockets or using different cords to ensure they are not the source of the issue.
Examine the printer for physical malfunctions that would prevent you from printing. Make sure the printer cartridges are properly installed, as misalignment can keep the printer from working. Double-check that there are no paper jams and that the printer has paper in the input tray.
Don’t Miss: Brother Hl-2270dw Offline
How To Make Your Offline Printer Online
2012-09-15T10:32September 15, 2012
A common problem for printer users is finding that their computer thinks a printer is offline, when it is clearly on and ready to print. This is caused by a communication error between your PC and printer. Normally it will be something as simple as a cable coming loose at one end or a knock-on effect from a paper-jam. However a printer appearing as Offline in error can be down to problems with your printers driver or software which is a little more difficult to fix.
The advice given here is universal and can be used in conjunction with a variety of printers including those manufactured by Brother, Canon, Epson, Dell, HP, Kodak Lexmark and many others.
Update The Printer Drivers
If you don’t have a problem with your computer, it isn’t necessary to update your drivers. However, sometimes you do need to find and replace outdated drivers, and the printer offline is one such situation where updating the drivers could help.
To do this, press Windows key + X and select Device Manager. In the new window, double click the Printers category. Right click your printer and click Update driver.
If no updates are found, double check the printer manufacturer’s website .
Read Also: Why Is My Printer Offline Hp Envy
The Meaning Behind The Printer Offline Error Message
The Printer Offline error message is one of the most common errors received with HP Printers. If you receive this message, it can be frustrating, but it is nothing to fear. An offline printer doesnt mean that your printer is broken it simply means that your printer is not communicating with your device.
Your HP printer may be offline for a number of reasons, including a setting error, connection issues, or outdated drivers or software. Luckily, all of these issues can be solved with some easy troubleshooting steps.
Use Hp Smart Diagnose & Fix
On a Mac running macOS 10.13 or later, use the Diagnose & Fix feature in the HP Smart app to help fix connection issues.
Open the HP Smart app. If you do not have HP Smart, download it from HP Smart – Mac App Store, and then follow the prompts to add your printer.
On the Diagnose & Fix screen, click Start.
Wait until the analysis completes. Do not close the app to avoid interrupting the process.
On the diagnosis screen, review the results, and then click Test Print or Done.
Don’t Miss: Connect Air Printer To Iphone
Make Printer Online Using Device Manager
If you prefer using Device manager, you can follow the steps below to make printer online on your Windows computer.
1. Right-click on the Start button and click on Device Manager option in the WinX menu.
2. On Device Manager Screen, click on the Action tab and select Devices and Printers option in the drop-down menu.
Note: If Devices and Printers option does not appear, retry again after sometime.
3. On Devices and Printers screen, right-click on the Offline Printer and select See whats printing option in the contextual menu.
4. On the next screen, select the Printer Tab and click on Use Printer Offline option to remove the check mark on this item.
5. Wait for the printer to come back online.
Once the printer comes back online, it should start printing whatever was in the print queue.
Why Is My Epson Printer Not Finding My Wifi
If the product doesnt connect to your wireless network, the WEP key or WPA passphrase may have been entered incorrectly. Verify that the product is turned on and connected to your network. If your connection is wireless, the WiFi light should be on.Make sure you set up your software properly for network printing.
You May Like: How To Get Your Wireless Printer Back Online
Why My Brother Printer Is Offline But Shows Online
Many Windows users report issues related to Brother printer offline even if they are connected and fully operational. The error is usually found in the printers that function with a wi-fi network connection. Then one must follow the technical guidelines used for troubleshooting printer offline error.
Go to the start button of the desktop and right-click on that, a small screen will pop-up and then click on Devices and Printers. The next tab will open the control Panel> Hardware and Sound> Devices and Printers. Now look for your printer model and right-click on it and now click on see whats printing. Now, reset the printer and click on set as default.
Why Is My Printer Offline Brother
Your Brother printer can be Offline if it is not set as the default printer on your computer. You can make your printer the default in your computers Devices section. If it is not listed as a device in the devices section, you must re-install the printer driver from a CD-ROM or Brothers website.
You May Like: Making Wired Printer Wireless
How To Get Epson Printer Offline To Online
Epson printer offline how to turn online is a technical question when printer do not respond.Therefore, need to check printer hardware and software. Make sure power cable, printer cable is connected to printer and WiFi. Al-thought, Check printer driver and software to fix printer offline issues.
Note: If you only see a grey icon & theres no green check-mark on SEE WHAT IS PRINTING option then just right-click on your printer icon and click on SET it AS DEFAULT PRINTER option. After that right-click it and click SEE WHATS PRINTING.
Follow the steps given above and you will be able to get back your Epson printer offline back to online status. However, if it still doesnt work call on our printer offline support number and get instant solutions for ,
How Do I Get My Router To Recognize My Printer
This error usually occurs if the printer or the router configurations are corrupted.Why wont my printer recognize my router?
Recommended Reading: Kyocera Deleter
Why Does My Epson Printer Say Offline
If your Epson printer is showing an offline message, it means that there is some connectivity problem between the Epson printer and PC.Incorrect printer settings where your printer is not selected as Default Printer may make your printer go offline. Outdated printer driver may prevent your printer from functioning.
Why Is My Printer Offline
The sections in the article above provide a bunch of different options and settings that you can check in order to see why your printer might be offline.
There are so many potential reasons that your printer might be offline that its hard to point to one specific reason why it might be happening.
In my experience, the best, simplest, and most useful thing that you can do when your printer is showing as offline is to simply restart the printer.
This can resolve issues related to a wireless printer that isnt connected to a network, it can force the print spooler to restart, and it can fix print jobs that are stuck in the print queue.
While your printer is going through the process of restarting it can be helpful to restart your computer, too. And if you have a wireless printer and have been experiencing connection issues with other wireless devices as well, then even restarting your modem and your router might not be a bad idea.
Also Check: What Does Collated And Uncollated Mean
Get Hints From The Printers Status Light
Windows will label your printer Offline if theres a problem with the device. One easy way to tell if theres an issue with your printer is to check its status lights. For instance, if the Wi-Fi light on a wireless printer flashes red, theres most likely a problem with the Wi-Fi connection.
Status lights could also indicate other issues like firmware update failure or jammed paper in the cassette. Refer to your printers instruction manual or the manufacturers website to learn more about its status light indicators.
Reset Printing System And Reinstall
Press “Control” and simultaneously click in the printer list. Click “Reset Printing System” from the pop-up menu.
Connect your printer to your business network by attaching a USB or Ethernet cable between your router and printer. For direct connections, connect a USB cable directly from your printer to your computer.
Select the Apple menu and “System Preferences…” from the drop-down menu. Open “Print & Scan.”
Select the “+” button. You may have to click the Lock button first and enter an administrator username and password.
Select your printer or printers from the list and click “Add.” Mac OS X downloads and installs the latest software and drivers for your printer.
- Information in this article applies to Mac OS X Mountain Lion. It may vary slightly or significantly with other versions or products.
Avery Martin holds a Bachelor of Music in opera performance and a Bachelor of Arts in East Asian studies. As a professional writer, she has written for Education.com, Samsung and IBM. Martin contributed English translations for a collection of Japanese poems by Misuzu Kaneko. She has worked as an educator in Japan, and she runs a private voice studio out of her home. She writes about education, music and travel.
You May Like: Reset Ink Cartridge Hp 63
Why Is My Epson Printer Not Connecting To My Computer
This can be caused by a faulty USB cable, bad interface card on the printer, improper interface type selected in the printer settings or having the wrong driver installed on the computer. The easiest issue to check is the drivers. Try uninstalling the current driver, and downloading the correct one.
Disable Printer Offline Mode In Windows
Moving on, you also need to verify that the printer isnt in Use Printer Offline mode.
Recommended Reading: Manually Delete Print Queue
Confirm Hp Printer Port And Windows Services Status
The final solution is to see if your printer uses a WSD port. To check the status of your port:
- In the window that appears, select Devices and Printers .
- Right-click your printer and select Printer Properties.
If your printer uses a WSD Port, follow these steps:
- In the search bar of your computer, search for the Services application.
- In the Services pop-up, find Function Discovery Provider Host and Function Discovery Resource Publication. Scroll to the left and confirm that the Status of both services is running and the Startup is automatic.
- If they do not say running and automatic, right-click the name and select Properties.
- Change the startup type to automatic and click Okay.
If you are still not able to get your printer online, it may be time for professional help. HP Printer Support is available 24/7 to assist with additional troubleshooting.
For more useful printing techniques and tips, check out Why is My Printer Offline? or visit our homepage .