Saturday, October 15, 2022

How To Troubleshoot A Printer

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Uncertain About Printer Security

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Most printer manufacturers come with security features already installed to protect against unauthorized access. However, if certain measures arent taken, a hacker could use your printer as a back door to breach your network. The biggest steps you can take to prevent this include changing the default password on your printer and ensuring the latest security updates have been installed.

If youre unsure how to do that, ask your IT manager or Managed Print Service provider to configure your security settings. Theyll ensure you have a digital lockbox and have updated security settings. They can even set up confidential printing modes to protect against potential internal threats.

I Can’t Print From My Mobile Device

Almost every major printer company has released an app allowing you to connect your mobile device with your printer to print wirelessly. Your wireless printer doesn’t even require Wi-Fi connectivity, it simply needs a wireless access point that allows you to install the necessary software.

If youre having trouble printing from a smartphone or other mobile device, check for any app and software updates and make sure theyre compatible with your print device.

Fix Network Printer Problems

If you are having a problem with network sharing printer

Check the firewall and Antivirus/network protection software. These programs might block the incoming connection to the shared printer.

Disable VPN if configured on your system.

Turn on network discovery

  • Then click Network and Sharing Center,
  • In the left pane, click Change advanced sharing settings.

Did these solutions help to fix Different printer problems on windows 10? Let us know on comments below, Also read:

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Set Your Printer As Default

In normal cases, the computer will assign the printing tasks to default printer unless you specify another on purpose. Sometimes your default printer will be changed to another printer due to some reasons. In these cases, you should note that, in the program that you use to print, you have to correctly select your printer in order to print with the right one.

If you want to set your printer back to default, please follow the steps below.

a) Press Win + R keys. Type control and hit Enter.

b) Select Devices and Printers.

c) In Printers section, right click on your printer and then select Set as default printer.

d) You printer is now set to default!

Why My Printer Wont Print

How to Troubleshoot Printer Problems on a Windows PC

There is a number of reasons why your printer might not be printing even if you just installed a fresh cartridge of ink. Try checking through this list to eliminate the possibilities:

  • Try printing a test page to see what colors are missing. If there are any missing colors, you might have clogged printheads. Heres how to fix clogged printheads.
  • You left the yellow tape on the new cartridge or maybe the cartridge is not installed.
  • You have an outdated printer driver
  • Clear the printer queue.
  • Do a hard reset on your printer. To do this you just need to turn off your printer, unplug for a few minutes and then plug the printer again. If that still doesnt work, try turning the printer and your computer off, and then start it back up again.
  • Try uninstalling and then reinstalling your printer driver.

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Install Update Or Reinstall Your Printer Drivers

You may need to install, update, or reinstall the printer drivers if it isnt working properly. Printers should ideally just work and have their drivers automatically installed by Windows, but this doesnt always work. To do this, visit your printer manufacturers website, download their driver package, and run the driver installer. Itll walk you through installing the printer drivers and detecting your printer.

Windows Has Taken The Printer Offline

If you suspect that Windows may have taken a printer offline, then you can use the Printer Management Console to bring it back online. When the console opens, right-click on the printer with which you are having problems, and select the Open Print Queue command from the shortcut menu. When the print queue window opens, click on the Printer menu and make sure there is no checkmark next to the Use Printer Offline option. If there is a checkmark, then click on Use Printer Offline, and that will remove the checkmark and bring the printer back online.

If none of these techniques fix the printing issue, there is one more trick that you can use. Open the Windows Control Panel and navigate to Hardware and Sound | Devices and Printers. This screen will show you all of the printers that are installed. Right-click on the printer that is experiencing problems, and then select the Troubleshoot command from the shortcut menu. When you do, Windows will attempt to diagnose the problem for you.

Dig Deeper on Windows OS and management

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How To Fix The Printer Not Printing Problem On Windows

Published by Anjum on


Last Updated on December 6, 2021 by Anjum

Printing a document is one of the easiest tasks after your document is ready but sometimes this easy task can become really complex when everything is fine but the document is not printing for no apparent reason!

Run The Printing Troubleshooter

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1. To do this, open Control Panel > Hardware and Sound > Devices and Printers.

2.Right click the printer icon and click Troubleshoot. The printing troubleshooter to identify and fix problems connecting to your printer.

3. Alternatively, go to the search box on the taskbar and type Printing problem in, and then select Run Troubleshooter to download the. Click Open and follow the on-screen instructions.

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Restart The Print Spooler

Occasionally, printer issues are caused by unresponsive devices and driver settings, rather than by outdated drivers.

To solve this:

  • Press Win + R to launch the Run dialogue box.
  • Type “services.msc” and press enter.
  • In services, find Print spooler and double-click on it.
  • Proceed by clicking on Stop.
  • Then follow the path C:\Windows\system32\spoolsv.exe and delete all the files present in the folder.
  • Now, all you have to do is go back to Services and manually start the print spooler service again.
  • Restart your PC.

Fix Ink/toner Cartridge Issues

The first step here is to ensure your ink cartridges are installed properly. Refer to your printer manual to remove and inspect them for any damage or incorrect installation.

If your cartridge is new, check to see whether the protective plastic has been taken off as it should be. Once youve made sure that your printers cartridges are properly fitted, check their ink levels.

Follow these steps to check ink levels on Windows:

  • From the Control Panel, go to the Devices and Printers option.
  • Right-click on your printer and select Printer properties.
  • Under the Maintenance tab, click on the View Printer Status button.
  • Look under the Estimated ink levels section to see how much ink you have left.
  • Heres how to check printer ink levels on Mac:

  • Open System Preferences via the Apple menu.
  • Click on the Printers & Scanners option.
  • Select your printer and click on the options button.
  • The information you need should be under the Supply Levels tab.
  • Some printers allow you to check these levels directly from the screen on the printer. Heres how to do that:

  • On your printers display, go into the setup or settings options.
  • Look for a Tools option, and click on an Estimated Ink Levels option.
  • If the levels are low, you may need to change your ink or toner cartridges. Consult your manual on how to install printer cartridges.

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    Check The Ink Or Toner

    Of course, youll need enough ink or toner before you can print. Even if youre just printing in black-and-white, some inkjet printers may refuse to print at all until you refill their color ink.

    To check your printers ink levels on Windows, open the Devices and Printers window in Windows. You can do so by opening the Control Panel and clicking View devices and printers under Hardware and Sound. You may be able to select a printer by clicking it and view this information at the bottom of the window, or right-click a printer, select Properties, and look for the ink or toner levels.

    Many printers report that sort of information here, although not all do it depends on the printer and its drivers. You may also be able to see this information on the printer itself, if it has a built-in status display.

    Update Or Reinstall The Printer Driver

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    Contact your printer manufacturer to obtain the latest version of the printer driver for your printer. If you are using the latest version of your printer’s driver and the problem persists, remove the driver, then reinstall it from the original installation disks or CD-ROM.

    Also, in case of graphic-based troubleshooting, you can move the artwork into a new file and print a blank document.

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    How To Print A Self

    If you are having trouble diagnosing your printer issue, printing a test page or printer status report can help narrow down what the problem is. If the test page prints successfully then your issue is likely the printer driver, printer software or cable connection. If it doesnt print properly then there is likely an issue with the printer itself and may require repairs.

    How to Print a Test Page in Windows 10

    To print a test page in Windows 10, go to Settings > Devices > Printers & Scanners. Then select your printer and select Manage> Print a Test Page.

    How to Print a Test Page in Windows 8

    To print a test page in Windows 8, press the Windows key on your keyboard, then search printer on the start page. Select Settings > View Devices and Printers, then right click the printer icon and open up Printer Properties and select Print Test Page

    How to Print a Test Page in Windows 7

    To print a test page in Windows 7, click the Start button > Control panel > Devices and Printers. Then right click the printer icon and open up Printer Properties and select Print Test Page

    How To Fix Printer Problems In Windows 10 21h2 Update

    windows 10 printer not working? Having Different problems with the network Printer, cannot print documents after windows 10 update? Printer not showing in devices and printers or print job stuck in a queue, or unable to connect to the printer. There is a various reason that may cause the problem such as incomputable printer driver, incorrect configuration, print spooler service stopped or print spooler file corrupted. And most probably reinstall the latest printer driver and Clearing the Print Spooler probably fixes the problem for you.


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    Try To Resume Printing

  • On your Mac, click the printers icon in the Dock to open the printers queue window.

  • Do any of the following:

  • If you see the Resume button in the toolbar, the printer is paused. Click the Resume button.

  • If another job is holding up the queue because of an error, select that job, then click the small Delete Job button on the right .

  • If an individual print job in the list is paused, select it, then click the Resume Job button on the right .

  • If you dont see your print job in the printers queue, you may have printed to a different printer. Check the queue windows for other printers, or try printing again, making sure you choose the correct printer.

    To check the print queue for other printers, choose Apple menu > System Preferences, then click Printers & Scanners . Select a printer in the list, then click Open Print Queue.

    How To Troubleshoot Common Printer Problems

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    Without resorting to the baseball bat

    In the cult-classic film Office Space, theres an iconic scene where a group of office workers take their lamentable printer/copier into a field and proceed to destroy it with a vengeance while an explicit rap song plays in the background.

    For many people that scene is a form of wish fulfilment. If only we could take the printers that make our own lives a misery out to a field for a quick execution. Unfortunately, thats not really an option in real life, so your best choice is to find and fix printer problems as they crop up.

    Although printer problems can feel like infuriating mysteries, once you know where to look and how to narrow down the causes of your issues most of that pent-up rage should disappear. Unfortunately, we cant help you with any other deep-seated issues that remain. Lets start off with the quick and easy troubleshooting checks.

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    Paper Jams Happen Every Other Day

    As annoying as they can be, paper jams are quite manageable. In most cases, theyre caused by petty stuff.

    For instance, jamming can occur when the paper you feed the printer isnt aligned. It may also be caused by small items falling into the equipment while youre printing.

    For further tips on dealing with paper jams, check out the recent post weve made about it.

    Printer Does Not Have Power Indicator

    First, make sure that the printer is turned on. When a printer is on, it should have some light or LED indicating it’s receiving power.

    If you do not have any indicator light, make sure the printer is connected to a working power outlet by verifying each end of the power cable. Next, press the printer power button.

    If, after performing the above steps the printer still does not display a power status indicator light, your printer may have a serious internal hardware issue. We suggest contacting the for repair or replacement.

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    Things To Try When Your Printer Is Not Printing On Windows

    In order to solve the printer not printing for no apparent reason problem, you can try the methods mentioned below. We will try from the easiest and obvious ones to slightly technical ones.

    Following are the things you can try to resolve your issue: All of these are discussed in detail below:

  • Check the Print Queue
  • Restart the Print Spooler Service
  • Restart the Computer
  • No Paper Or Paper Jam

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    Without paper, your printer cannot print. Make sure there is paper loaded into the printer paper cartridge or tray. Next, verify that no printer paper is jammed or partially fed into the printer. If you suspect paper is stuck somewhere it shouldn’t be, refer to our help page for paper jams.

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    Printer Is Out Of Paper Or Ink Or Has Lost Network Connectivity

    If nobody is able to print to a specific printer, then it’s best to begin by checking the printer’s status. Depending on the make and model of the printer, it may display the status on the Windows desktop or on the printer itself. A printer will obviously stop printing if it runs out of ink or paper, but there are some other things to check if the printer reports having plenty of ink and paper on hand.

    Begin by checking the printer’s network connectivity. A loss of connectivity will cause print jobs to become stuck in queue. The same thing can happen if there is an IP address conflict. If a print server manages print jobs, then you should make sure the print server is online and it has connectivity to both the printer and the network clients. If the print server is Windows-based, then make sure the Spooler service is running .

    In some instances, rebooting a print server may fix a printing problem.

    How To Troubleshoot Printers


    Troubleshooting printers can be an immensely frustrating task. Theres a good reason why the classic scene from 1999s Office Space – where a group of workers beat a printer to death with a baseball bat – is still a regular reference more than twenty years later. Printers are one of the last pieces of office equipment that still include moving parts, and are therefore more prone to failure than most other devices.

    When your carefully crafted creativeness fails to rattle onto your printers output tray, the cause of the fault may not be obvious. However, while diagnosing printer issues can be a somewhat arcane task, there are a few likely places to start. Below, weve rounded up some of the most common printing errors and their causes, as well as how to fix them, but there are also some general-purpose tips which can be handy for keeping printer induced panic attacks to a minimum.

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    When You Print Nothing Happens Or A Pdf Save Dialog Opens

    This one might catch plenty of people off-guard, but getting a digital PDF of your print instead of a paper copy happens for a silly reason, and its easy to fix.

    Its all down to the existence of virtual printers. To your operating system, they look just like an actual printer. In Windows, theres a virtual printer called Microsoft Print to PDF, and theres a good chance youve sent the print request to that printer instead of the real one.

    Double-check that youve chosen the correct printer in the print preview window. It might have happened that your actual printer went offline for some reason, and the next available printer got moved to the top of the queue, which happened to be a virtual one.

    Set A Postscript Printer As The Default Printer

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    Set a PostScript printer as the default printer in Windows. To set a default printer, choose Start > Settings > Printers or Start > Control Panel > Hardware and Sound > Printers . Right-click the desired printer and choose Set as Default.

    Note: If you do not have a PostScript printer, you can still install and set a PostScript printer driver one as your default printer:

  • Choose Start > Settings > Printers or Start > Control Panel > Hardware and Sound > Printers, and then select Add Printer.
  • Follow the onscreen instructions, making sure you add a PostScript printer rather than a non PostScript printer . For instructions on using the Add Printer wizard, see the Windows documentation.
  • To print to a printer other than the default printer from Illustrator in Windows:

  • Choose File > Print.
  • Choose your printer from the Printer menu.
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