Restart Your Printer & Device
If the connections are okay upon initial investigation and the network settings are fine try turning it off and on again. This reboot will restart the connection between the printer and the computer / mobile again that will further help you to conclude your investigation. Before pressing the restart button do not forget to clear all the active print jobs that were sent to the printer.
If The Problem Is With The Network Printer
Several more checks should be performed if you are using a networked printing device. All of the above points should be checked and corrected if required. In addition, you should revise the settings of the antivirus or firewall for blocking the printer port, the availability of general access to the device.
For the printer to work, it uses a separate port on which it is detected and works. Antivirus software can sometimes block the device and then it does not print or is seen as unavailable. To check this fact, you need to go to the antivirus settings in the section where the network settings are made. Give permission for your model. You can find detailed instructions on the settings in your antivirus on the Internet.
If you are experiencing problems with the settings, you can temporarily disable your antivirus software altogether. Stopping the built-in Windows Firewall in Control Panel is a good idea.
How To Switch My Printer From Offline To Online In Windows 10
Your printer is offline apparently due to no communication with the attached computer. The reason behind this error may be related to the software or hardware. To further narrow down the issue, we are sharing few list of steps to get your printer back online.
Also Check: Can I Use A Printer With My Phone
Printer Is Offline In Windows 10
The Printer Offline Message in Windows 10 is designed to alert users about Printer being switched OFF or not being connected to the computer.
However, Printer Offline error is known to occur even when the printer is properly connected to the computer and switched on.
While this type of error message is more common with network printers, it is also reported by home users and those having direct connection to the printer.
You will find below a number of methods to fix the problem and bring back the printer online on your Windows 10 computer.
Check Your Printer’s Connection
Like other devices that can be connected to your Windows computer, it is necessary that you first check the USB connection for any detachment or a not too obvious disconnection. Follow these step by step method to get this done:
- Shut down your Windows computer.
- Next, turn off the printer as well.
- Next, disconnect every other cables that are connected to your printer, along with the power cable.
- Press the printer’s power button and hold it for 30 seconds.
- You may now plug in the cables, and also its power cable.
- Connect the printer to your computer via its USB cable. If the connection still does not work out, you may have to change the USB cable.
- Ensure that your computer is connected to an Ethernet. Observe the port for the Ethernet connection in case of any abnormal or improper connection between printer and PC.
- As an alternative, check the wireless network to know if the printer is connected with a wireless connection, or is connected to the PC’s network.
- Now return to the Devices and Printers section located in the Control Panel, and see if the printer error has been solved.
CheckYour Printer’s Connection
Read Also: Print From Samsung Tablet
How To Fix The Printer Offline Issue On Windows
Our troubleshooting methods will start with the basics, such as checking for cable connections between your printer and computer and modifying some settings on your computer. We suggest following our steps and not skipping to the more complicated ones.
You wouldnt want to spend time tinkering with drivers and software on your computer only to find out theres just a loose cable on your printer.
How Do I Change My Epson Printer From Offline To Online
Step 2 Set the Epson printer to Online manually
Read Also: Avery 5230 Template
Add A Second Printer Device
We hope this guide helped you solve your printer problems in Windows 10. If youve tried all of them and your problem still persists, then you might have a hardware-related problem.
In this case, try printing from another computer or try a different printer. Also, if youre running a wired printer, use a different USB / network cable.
If you have any other questions, feel free to leave them in the comments section below.
Installing Drivers Or Third
Drivers for most printers are included automatically with Windows 8, but new hardware comes out all the time, and there may be some lag between the time a new printer hits the market and the time when the drivers will be available as Windows updates. Many manufacturers sell installation DVDs or CDs with their printers, or they have a driver installation file for your printer available on the manufacturer’s website. If you cannot find any other reason for your printer showing an offline status, reinstall the printer with the most current manufacturer driver you can find. If the driver you download is not self-installing, open the Device Manager on your computer, find your printer in the list of installed devices, select it, click the Driver tab and click “Update Driver.”
Read Also: What Is The Wps Pin For My Printer
Disable Printer Offline Mode In Windows
Moving on, you also need to verify that the printer isnt in Use Printer Offline mode.
Solution #: Connect Another Printer Device
A lot of experts recommend fixing the printer offline error by adding another printer device in the existing set-up. However, one thing to note is that it only works in case of network connection. You can try adding a second printer by following these steps.
- Step 1: Open the Control Panel in the settings and then click on the option that says Devices and Printers.
- Step 2: Now, select your printer, right click on it, and then select the option Remove Device.
- Step 3: Next, click on the Ports tab and then select the option labeled Add port.
- Step 4: Then you have to click on Standard TCP/IP Port and then select New Port.
- Step 5: As you do the above stated, the Printer Port Wizard will start. Then you have to click on Next.
- Step 6: Here, you need to type in the necessary information and then click on the option Next.
As you are done, your printer offline error in Windows 10 will be fixed successfully!
No related posts.
Recommended Reading: Hp Ink Levels Symbols
How To Hard Reset My Printer
If youre having some printer issues, then hard resetting your printer may help you fix your printer.
To hard reset a printer, you have to unplug the power cord in your printer to turn it off. You dont have to press the power button to turn it off. Just unplug and leave it that way for at least two minutes.
Afterward, connect the power cord back to your printer and make sure that your printer is connected directly to a wall outlet and not a power extender.
Press the power button to turn your printer on and see if everythings fixed.
Those are the steps to hard reset your printer successfully.
Hp Printer Keeps Going Offline Check For Netork Connection Error
You may often face a situation where your HP printer keeps going offline.
- One of the key reasons for the printer showing offline is the issue with its Wifi connectivity.
- Another key reason for the HP printer to be offline is that its IP address is not configured properly in the laptop or the desktop.
Hence an error message pops up saying Printer is offline. To ensure that the IP address is configured properly, follow the given steps-
- Open HP configuration screen.
You May Like: Connect Ts3122 To Wifi
Making Use Of The Troubleshoot Option
Troubleshoot is another way available for this purpose. Thus, simply follow the steps given below to fulfill the operation.
1 ) Select the Settings Option
The very first thing to do is to click on the Start Menu option available on the bottom-left side of the screen. So, click on that. Then, choose the Settings option for further operations.
2 ) Click on the Update & Security Option
Moving ahead, click the Update & Security option from the different options available.
3 ) Choose the Additional troubleshooters Option
Here, select the Troubleshoot option on the leftward side of the window. Then, o the right-hand side, scroll down to the Additional troubleshooters option
4 ) Select the Run the troubleshooter Option
Now, another window will appear here. So, scroll down till you get the Printer option. Click on that & choose the Run the troubleshooter option.
Thus, this way can also help you.
In this way, following the above-mentioned methods, you can easily get rid of this issue.
Windows Troubleshooter And Proprietary Utilities From Printer Manufacturers
If the printer is installed but does not print, then first of all we will try to use the standard built-in system for identifying and fixing problems with technology in Windows OS. To do this, go to Start through the control panel and type Elimination in the search bar. Click on the found shortcut of the required utility.
Then the program itself will check whether the printer is connected, launch and activity of the necessary services, fix the problems itself or suggest that the user do it himself. When working with the diagnostic tool, follow the instructions.
Each manufacturer of printing devices develops and offers its own software for use for its customers. It helps to find and eliminate possible problems with his technique. You can find this program on the installation disk with drivers, which is supplied with office equipment. The latest versions of such software are always easy to download from the official website of the manufacturer.
Read Also: Resetting Canon Printer
Reconnect Your Printer With Wi
Before trying something else start with some basic steps. Hence, reconnect your printer with wifi.
Checking Connections And Sharing
If your computer is connected to the printer through a wired connection, ensuring the cables are firmly connected can fix an offline printer status. Even if your computer is connected wirelessly, if it is shared from another computer, those cables may be loose or disconnected. Ensure the computer it’s connected to is on. Check the sharing settings on the computer it is connected to as well: Go to the computer the printer is connected to and open HomeGroup. Click “Printers and devices.” Check the box next to the printer that is showing an offline status on your computer.
Read Also: Connect Phone To Wireless Printer
Disable Use Printer Offline Option From Your Pc:
If you are yet finding your Canon printer is in offline mode, then jump to the next method.
Check The Printer Cables And Connections
When tech breaks, always start by checking the basics. Is your printer turned on, and is there paper in the input tray? Is there enough ink or toner? Are there any error messages or blinking lights on the control panel?
Next, assess your printer, cables, and ports for physical damage. Be sure your printer is connected to a power source and all wires are plugged in firmly. If you’re connected by cable, test it in all the ports on your device, and try a different one to be sure that cable isn’t the problem. If you’re connected by Wi-Fi, run a cable between your printer and computer to see if your printer is working. If it is, the issue could be your network connection.
Recommended Reading: How To Connect A Wireless Printer To Iphone
The Hp Printer Is Still Offline Further Solution Suggestions
In addition to the reasons mentioned, the offline status can also have many other causes:
- Of course you can always contact HP Support and inform them about the problem. The manufacturer’s operating instructions and manual may also provide information about the error and help to solve the problem.
- If nothing else helps, it may be that the HP Printer has to be reinstalled.
- The HP printer manual may give information on how to solve the problem. The last step is to contact HP customer support. Before further damage occurs, a professional should take a look at the HP printer.
Should your printer not work properly, you are welcome to request a free quote!
Looking for a tool to manage and save money on our printer landscape, we at TransRegina came across printer4you.com. Above all, the graphical presentation with numerous technical details impresses.
The storage of toner and other supplies for our printers is very convenient. Needed supplies can be ordered with just a few clicks – even without a contract.
Thus, we now have a clear, transparent view of the actual print volumes for individual cost centers.
In contrast to conventional “leasing models”, only usage-dependent printing costs are incurred. Furthermore, printer4you.com offers full support over the complete service contract.
Why My Printer Keeps Going Offline
Many times, the printer users face problems due to unwanted printer errors. One of the most likely to happen error and why does my printer say offline which stops you from completing your printing tasks is Printer showing offline. Before knowing the fact that your printer is offline & how to fix it, you must know about the reasons for which your hp printer is offline. There could be several factors responsible for printer offline error. Might be the reason of any technical problems that might require tech assistance & expertise for the wireless printer offline or it can happen due to errors in connection, poor configurations, faulty drivers for the printer. Some of the most common issues with the printers are given as below:
1. Faulty Driver Issue:
- Reason behind the Why My Printer Says Offline? might be the printer drivers.
- The driver that you have installed in printer may not be the right one & thus, can not work properly according to your expectations.
2. Poor USB Connection:
- If you are using wired printer then first you need to check whether your printer is connected properly with the USB cable
- Check whether the USB cable is faulty or not and then start the process of with just a call to us.
3. Internet Problem:
- Printer itself has a simple menu where you can access the available WI-FI network.
- Connect your printer to the correct network.
- Check internet connection & ensure that the Wi-Fi network is working properly.
Don’t Miss: Where Is The 8 Digit Pin On My Hp Printer
Set The Printer As Default
Windows can automatically set the last printer you used as your default printer. This can be helpful, but it might be the reason why the printer you want to use is offline.
To resolve this, press Windows key + I to open Settings, click Devices > Printers & scanners, select your printer, and click Open queue.
Click Printer on the top toolbar and click Set As Default Printer. You might see a message that reads: “Setting this printer as default means that Windows will stop managing your default printer.” If you do, click OK.
If you ever want to enable this feature again, return to the Printers & scanners page and tick Allow Windows to manage my default printer.
Printer Offline Heres What You Can Do To Fix
One of the most common and frustrating things that can happen with your printer is getting the message that its offline. Although youll commonly find this problem with a new printer, you can also find it randomly with a printer youve had for a while too.
The majority of the time, this is an easy fix. But, you do need to know what youre doing to be able to fix the problem. So, lets look at the reason your printer is probably offline, and what you can do to fix it.
You May Like: Printer Low Ink