Saturday, October 15, 2022

How To Fix An Offline Printer

Don't Miss

Getting Your Printer Online Quickly

Fix Printer Offline Problem

For anyone asking, why is my HP printer offline? know that you are not alone. Almost every printer owner will experience this issue at least once. It can be more common for those who have a wirelessly connected printer or an older printer, or those who havent updated their operating system or printer drivers in some time.

Each time you run into this issue, work through the steps mentioned above until you reach a resolution. Youll hopefully get back to printing in no time without the headaches or costs of printer repairs.

Check Windows Function Discovery Services

If your printer uses a WSD port, make sure Function Discovery services start automatically and are currently running.

  • In Windows, search for and open Control Panel, and then click View devices and printers.

  • Right-click your printer, select Printer Properties, and then click the Ports tab.

  • Look for a WSD port in the list.

  • If there is no WSD port, do not continue with these steps. Print a Network Configuration page, and then create a manual IP connection in the printer EWS and add a Standard TCP/IP printer port in Windows.

  • If there is a WSD port, make sure the check box is selected, and then continue with these steps.

  • In Windows, search for and open Services

  • Find Function Discovery Provider Host and Function Discovery Resource Publication in the list.

  • For both, make sure the Status is Running and Startup Type is Automatic.

  • If one or both items has a Manual Startup Type or is not running, right-click the item, select Properties, change the Startup Type to Automatic, click Apply, click Start, and then click OK.

  • Close the Services window.

  • How Come The Printer Is Always Showing Offline In Windows 8

    When your printer is showing an “offline” status, several different issues might be at play. You may have checked the option to use it offline, you might have a connection problem, or you may need to install updates or a specific tool to address the offline status problem. Windows 8 finds and installs most printers automatically, but sometimes requires manual adjustments or installations.

    Don’t Miss: Get Canon Printer Online

    How Do I Get My Printer Back Online With Windows 10

    Make Printer Online in Windows 10

  • Open Settings on your computer and click on Devices.
  • On the next screen, click on Printer & Scanners in the left-pane.
  • On the next screen, select the Printer Tab and click on Use Printer Offline option to remove the check mark on this item.
  • Wait for the printer to come back online.
  • Updating The Printer Driver

    Printer Offline Problem!! Windows 10/8/7

    Step 1: Open the Run box by pressing Windows and R buttons at the same time.

    Step 2: Afterward, you can type services.msc and press Enter to open the Services window.

    Step 3: Locate the option Print Spooler service and right-click on it.

    Step 4: Proceed to choose the option Stop from the list of the options presented.

    Step 5: Once more, head to the Run box and type printui.exe /s /t2. Press Enter afterward.

    Step 6: On the Printer Server Properties window, look for the printer device which may cause the error.

    Step 7: Once you find the culprit, you can remove it.

    Step 8: Proceed to confirm the deleting process by clicking on the option Yes.

    Step 9: Once again, go to the services.msc from the Run box.

    Step 10: Proceed to right-click on Print Spooler and choose the option Start.

    Step 11: Then, you can look for your printers manufacturer site.

    Step 12: Afterward, you can your Windows PC is currently connected to.

    Step 13: Once you get the downloaded file, you can install it on your Windows PC.

    Step 14: Alternatively, you can use the printer software which originally comes with your printer device. Most of the times, the software that comes with the device can be detected by the network.

    Step 15: At last, check if the offline printer error on your Windows PC has been fixed or not.

    Read Also: How To Use Fax Machine On Printer

    What Does It Mean When A Printer Is Offline

    Printers work offline when they have a hard-line connection to the computer holding the document.The printer itself does not have a hard-drive and cannot perform without a means of viewing your document. Bringing a printer online means it can print documents without a direct connection to the computer.

    Reasons Why Canon Printer Is Offline Windows 10

    Since all printers need to communicate with the PC in order to continue working. Therefore, your printer might be showing offline because of the reasons listed here:

    • There is a possible communication issue between your printer and Windows PC
    • Your printer is set in use printer offline mode
    • Your printers firmware is outdated
    • The printer driver of your printer is outdated
    • You missed out on an important update

    You May Like: How To Connect A Printer To Phone

    Step E : Check The Printer Status In The Devices And Printers Window

    If the printer status is Offline

    Right-click the icon for your Brother machine > See what’s printing > Printer> Use Printer Offline .

    If Use Printer Offline is greyed out, click Open As Administrator. Enter your administrator password, and then click Yes.

    If the printer status is Paused

    Right-click the icon for your Brother machine > See what’s printing> Printer> Pause Printing .

    If Pause Printing is greyed out, click Open As Administrator. Enter the password for an administrator and click Yes.

    Restart The Windows Print Spooler

    How to Fix Printer Offline In Windows 10/8/7 [Tutorial]

    The Print Spooler is an important system component that powers the execution of print jobs and the discovery of printers on Windows devices. Your printer may appear as Offline if the Print Spooler service isnt running. Head to the Windows Services Manager and make sure everythings in order.

  • Right-click the Start menu icon and select Run.
  • Type or paste services.msc in the dialog box and click OK. Thatll launch the Windows Services Manager.
  • Scroll through the list of services, right-click Print Spooler, and select Restart.
  • The Windows Services Manager will stop the process and restart it immediately. If the Restart is grayed out on the context menu, that means the Printer Spooler wasnt running in the first place. Select Start to launch the service.

  • One last thing: make sure the service starts automatically. Double-click the Print Spooler service, set the Startup type to Automatic, click Apply, and then select OK.
  • Head to the Windows Printer menu and check if your printers now online.

    Read Also: Hp Printer Cartridge Reset Button

    Ways To Fix Offline Printer Error On Windows Pc

    In order to fix the offline printer error on your Windows PC, you can perform one of the methods we have curated below. Since the offline printer issue may be caused by different causes, one method cannot simply work for another. With that in mind, we wish you can try one of each method below and see which one works for you.

    The Printer Is Offline On Windows :

    The users who owned the Windows 10 device can use the following troubleshooting steps to fix the MY Printer is Offline Windows 10.

    • Check Connection:

    If you are using a network printer and trying to connect via wi-fi then, check if the computer and printer are using the same wireless network. The traditional printer users should check if all the cables are properly connected or not.

    • Manually set the Printer Online :

    Users can use the given steps to manually set printers online on Windows 10 via Settings.

  • Go to Start and Launch the Settings App.
  • Select Devices-> Printers & Scanners.
  • On the Right side of the screen, click on your printer.
  • Go to the Printer tab and deselect the Use Printer Offline option from the drop-down menu.
  • Alternatively, users can manually make the printer Online via Device Manager using the steps given below.

  • Go to start and select the Device Manager from the WinX Menu.
  • Select the Devices and Printers option.
  • Go to the Printer name that Has the problem Printer Offline Window 10 Fix.
  • 6. Go to the printer tab and remove the checkmark before the option Use Printer Offline.

    • Run the Windows Printer Troubleshooter:

    Users can run the built-in Printer troubleshoot of Windows 10. Users can refer to the steps given here to run Windows Built-in troubleshoot.

  • Go to Start and open the Settings.
  • Select the Devices-> Troubleshoot.
  • In the right pane, click on the Printer and tap on the Run the troubleshooter button.
    • Restart the Printer Spooler Services:

    Read Also: What Does Collate Pages Mean

    Disable Printer Offline Mode In Windows

    Moving on, you also need to verify that the printer isnt in Use Printer Offline mode.

  • Head to Settings> Devices> Printers & scanners and select the affected printer in the Printers & scanners section.
  • Select Open queue.
  • Select Printer on the menu bar and ensure Use Printer Offline is unchecked. If theres a checkmark next to the option, select Use Printer Offline to bring the printer back online.
  • The Hp Printer Is Connected Via Usb

    How to Fix Printer Offline Problem in Windows 10

    When the HP printer is connected to the PC or laptop via a USB cable and is displayed as offline, it makes sens to first check whether the cable is plugged in correctly. Maybe it loosened or is not plugged in at all. If the USB port on the computer or laptop turns out to be defective, you can try another USB socket. Sometimes it is also helpful to restart the printer. Maybe the HP printer was stuck in energy saving mode. If the USB cable itself is damaged, simply use an other USB cable and check the connection again.

    Read Also: Hp Envy 5000 Printer Offline

    Use Hp Smart Diagnose & Fix

    On a Mac running macOS 10.13 or later, use the Diagnose & Fix feature in the HP Smart app to help fix connection issues.

  • Open the HP Smart app. If you do not have HP Smart, download it from HP Smart – Mac App Store, and then follow the prompts to add your printer.

  • On the Diagnose & Fix screen, click Start.

  • Wait until the analysis completes. Do not close the app to avoid interrupting the process.

  • On the diagnosis screen, review the results, and then click Test Print or Done.

  • Disable Use Printer Offline Mode

    You should check that the “Use Printer Offline” mode isn’t enabled. You may have done this accidentally or your printer or some software may have turned it on.

    Press Windows key + I to open Settings. Go to Devices > Printers & scanners. Select your printer and click Open queue. Click Printer on the toolbar and ensure Use Printer Offline doesn’t have a tick next to it. If it does, click it to disable this.

    Also Check: How To Fax From My Printer

    Printer Status Under Device And Printers Menu

    If all your cables and internet connection are working properly, but your printer is still offline, you should check the printer status.

    If youre using Windows, you can check the printer offline/online status under Devices and Printers in your computers start menu. If your printer is working fine, you should be able to see it listed there. Once you spot it, click the printer that you are trying to use and make sure that the Use Printer Offline box is unchecked. If it isnt, you know what to do! This feature should put your printer back online.

    You could also try setting the printer you need to use as the Default Printer.

    How To Fix A Paper Jam In A Printer

    Printer Offline Problem – How to Fix

    Paper jammed in printer is one of the most common printer issues. It can also be a factor in why your printer keeps going offline. Paper jams can quickly happen if your printer paper is not correctly placed on your paper tray. It may be frustrating if the printer keeps jamming but smacking it will not help at all. Take a look at these easy ways that may resolve a jammed printer.

    Step 1: Turn off and unplug your printer.

    Step 2: Remove all the paper from the paper tray. Inspect any tear from the paper, so you will know if some of it is stuck inside.

    Step 3: If a paper is stuck in the printer, avoid yanking it that may cause the paper to tear apart.

    Step 4: Open the printers access doors to remove any paper bits easily. Gently pull the paper away.

    Step 5: Close the access doors firmly. Plug the printer and start reloading the paper tray.

    Read Also: How To Reset Hp Ink Cartridge Chip

    Checking For The Presence Of A Printer In The List Of Devices

    If the equipment is correctly installed, then it should be present in the list of system devices. To check this, you should go to the appropriate section of the control panel. You can quickly do it like this: press Windows + R at the same time, enter control printers, look for your model in the list. If the device is missing, then it is simply not installed on the PC properly.

    Restarting Print Spooler Service

    Step 1: Open the Run box by pressing Windows and R buttons at the same time.

    Step 2: Afterward, you can type services.msc and press Enter to open the Services window.

    Step 3: Locate the Print Spooler service on the list of services and double-click on it.

    Step 4: Check whether or not the Startup type is set to Automatic. Make sure the service is running as well.

    Step 5: Put a stop to the service.

    Step 6: Afterward, you can click on the option Start to restart the Print Spooler service.

    Step 7: Then, you can click on the option Apply and OK to save and apply the changes.

    Step 8: Then, you can add the printer once more.

    Step 9: See if the printer can turn online back again.

    Also Check: Printer Queue Won T Clear

    How To Change Canon Printer From Offline To Online

    For changing the Canon printer status from offline to online, simply use this method:

  • Select Devices and Printers
  • Right-click on your printer model
  • Choose See whats printing from the list
  • Uncheck the See whats printing box
  • Doing this will allow you to use your printer online from now onwards.

    Add A Second Printer Device

    Fix Canon Printer Offline Error in Window 10
  • Follow Steps 1-2 from Solution 5.
  • Select the Ports tab and click on Add Port button.
  • Select the Standard TCP/IP Port and click on the New Port button.
  • Click on Next after the Printer Port Wizard starts.
  • Enter the required information. You can get them from your printers instruction manual. Click on Next.
  • We hope this guide helped you solve your printer problems in Windows 10. If youve tried all of them and your problem still persists, then you might have a hardware-related problem.

    In this case, try printing from another computer or try a different printer. Also, if youre running a wired printer, use a different USB / network cable.

    If you have any other questions, feel free to leave them in the comments section below.

    Also Check: Epson Wf 3640 Offline

    How To Fix An Offline Printer Windows 10

    Printer Offline?10 Fixes to Get It Back Online in Windows 10

  • Check the Computer and Printer Connection.
  • Restart the Printer and Computer.
  • Run the Printer Troubleshooter.
  • Disable Use Printer Offline Mode.
  • Clear the Print Queue.
  • Set the Printer as Default.
  • Restart the Print Spooler Service.
  • Update the Printer Drivers.
  • Make Sure Printer Is Switched On:

    Though it sounds quite lame but it may be possible that your printer is switched off or gets into Sleep Mode. So before moving to any other troubleshooting step, first make sure that the printer is not in sleep mode and there are enough papers available for print in the tray. Pressing the power button is all you need to wake your printer or turn it on if it is switched off.

    Also Check: How To Get A Wireless Printer Back Online

    Check The Printer Cables And Connections

    When tech breaks, always start by checking the basics. Is your printer turned on, and is there paper in the input tray? Is there enough ink or toner? Are there any error messages or blinking lights on the control panel?

    Next, assess your printer, cables, and ports for physical damage. Be sure your printer is connected to a power source and all wires are plugged in firmly. If you’re connected by cable, test it in all the ports on your device, and try a different one to be sure that cable isn’t the problem. If you’re connected by Wi-Fi, run a cable between your printer and computer to see if your printer is working. If it is, the issue could be your network connection.

    How To Clear Print Queue

    How To Fix Printer Offline In Windows 10/8/7 [Tutorial]

    Another possible cause why your printer is offline is the loaded print queue. Have you experienced clicking print several times because you thought it was not working? Only to find out that you have a stuck print queue. It may happen quite a few times, but the solution is pretty simple. If your printer seems to be stuck at a task, avoid clicking print all over again. Restarting the print spooler will enable your printer to continue printing your documents correctly instead of canceling them. Here are the steps on clearing printer queue.

    Step 1: Make sure to save the document first. Turn off your printer and unplug it.

    Step 2: On your search bar, type Services.

    Step 3: Choose Print Spooler in Services , then right-click it.

    Step 4: Click Stop to pause the printing job instead of canceling it.

    Step 5: Open a browser and paste C:\Windows\System32\Spool\PRINTERS in the address bar.

    Step 6: Click Continue to access this folder.

    Step 7: Once accessed, delete all the files.

    Step 8: Go back to Print Spooler , then click Start . This final step should allow the print queue to start working again.

    If restarting the print spooler did not work, you can cancel all the documents in the print queue this time. The steps are easy, but they will also require you to start the process again. The steps below will show you how to delete the print queue.

    Step 1: Type in Devices and Printers on the search bar.

    Step 2: Choose the printer model and then right-click it.

    Don’t Miss: Unistall Printer Driver

    More articles

    Popular Articles