How To Clear Paper Jam In Hp Printer

If Your Hp Envy Printer Shows An Error Message About A Jam These Are The Steps Recommended To Remove Any Debris Causing The Jam

Fixing a Paper Jam for Select HP Color LaserJet Pro Printers | HP LaserJet | @HPSupport

Prerequisites: Knowledge of where the paper tray and ink cartridge access area is

Difficulty Level: Member Nerd Platypus

Estimated Time: Approximately 5 minutes

Expected Outcome: Printer cleared of jam and able to resume printing

Tools Required: HP Envy printer

Steps to Perform

Pull out paper tray and output tray to see if jam is found here

Turn off and unplug printer to prevent accidental electric shock

Raise the cartridge access door

Remove paper path cover by pinching the tabs together and lifting

Locate the jammed debris and slowly guide it out of the printer, careful not to rip or tear it

Replace paper path cover

Insert The Ink Cartridges

Hold the ink cartridge by its sides with the nozzles toward the printer, and then insert the ink cartridge into its slot. Make sure that the icon on the ink cartridge matches the icon on the slot.

The tri-color ink cartridge goes in the slot on the left

The black ink cartridge goes in the slot on the right

Figure : Insert the ink cartridge into its slot

Push the ink cartridge forward into its slot until it snaps into place. Figure : Snap the ink cartridge into place

Repeat these steps to replace the other ink cartridge.

Close the ink cartridge access door.Figure : Close the ink cartridge access door

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I was printing double-sided and as it pulled the paper in for side 2, I could hear it crumpling up inside, and there was nothing I could do. When I lifted the lid, I could see corners of the angled paper sticking out in front, but pulling on them did not draw the paper out , they just tore off. The inner lid — the “paper path door” with the squeeze tabs — will not lift out. Turning the printer over and pulling the paper tray out as far as it goes, I see a sheet of paper but there is no way to grasp it, and it is not crumpled.

The icons that show up in the little window show raising the cover, lifting out the inner lid — and the last one shows the paper tray pulled out and a rectangle opposite it, as if there’s a door on the back wall that can be lowered, but I can find no way to open the back panel that is separate from the frame.

How do I get the sheet of paper out?

Welcome to the HP support community.

I understand that you are getting paper jam errors, I am glad to assist you.

Clear jammed paper from the paper tray area

Remove any jammed paper that is accessible from the input tray and underneath the printer.

Touch OK to try to automatically clear the paper jam.

If the paper jam error persists, continue these steps to manually clear the jam.

Push in the output tray, if necessary.

Open the input tray door, and then pull it toward you to extend the input tray.

Figure : Opening the input tray

Close the input tray.

Return the printer to its normal position.

Clearing Paper Jam In Hp Laser Printers

Home > Blog> How To Remove and Clear a Paper Jams In Color or Monochrome Office Laser Printers

Many modern office laser printers have technology built-in that can try and clear jams themselves. In some cases, you may need to remove the jam yourself.

In today’s printer maintenance instructions will review the correct procedure for clearing paper jams in today’s office laser printer to prevent damage and get the printer back up and running.

Before we begin make sure you join the thousands of other top service pros and get our monthly howto tips from ServiceNews by email. . If you find these videos helpful please consider help supporting us so we can continue helping you. Check out more Printer Diagrams, How To Videos, Step x Step Instructions and Service Pin Codes at

How To Fix Paper Jam Error In Hp Printer

How to Clear a Paper Jam on an HP Inkjet Printer: 6 Steps

In this guide, we will tell you 8 impressive solutions to fix the HP printer paper jam with great ease. Our solutions have not only been tried and tested but are also known for being effective. In addition to these 8 solutions, we will also share with you device-specific fixes for the HP printer paper jam.

Fix 1: Check Front Cover for Jammed Paper

The easiest and quickest HP paper jam fix is to check the front cover of the device. If at all you find any bits of jammed paper, be gentle while you pull them out.

Fix 2: Check Input Tray for Jammed Paper

The first HP printer paper jam solution involves checking the input tray. Learn how to check the input tray and remove the paper from this area in 8 steps.

Plug in the printer and press the Power button.

While the printer is on, disconnect the power cord from the rear of the printer.

Locate the input tray.

Pull the paper gently out of the input tray.

Look inside the input tray and remove bits of paper or any other objects that may have fallen inside the tray.

Return the printer to its normal position.

Reconnect the power cord and turn the printer on.

Now, use your HP printer as usual.

Fix 3 : Check Output Tray for Jammed Paper

In this fix, we will tell you how to get a paper jam out of HP printer by accessing the output tray. This fix can be executed in only 4 simple steps.

Turn off the printer and disconnect the power cord.

Locate the output tray.

Gently pull the jammed paper out, if any, of the output tray to remove it.

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Hp Printer Paper Jammed/feed Problems

Categories Computers, Electronics, HP Printer,

Whether youre printing important documents or family photos, your HP printer shouldnt get jammed. A jammed paper feed is a surefire way to ruin your half-printed papers and pictures, and it can also cause significant mechanical issues if left unfixed.

HP printers can become jammed or experience paper feed problems when the fill tray is overloaded, dust gets caught in the feed rollers, or if the printer paper is too thick. You can fix paper jams and feed problems by reducing the amount of paper below the feed and cleaning the rollers.

Fortunately, HP printer paper jams and feed problems are some of the most manageable printer problems to troubleshoot and fix. Use this guide to help you determine the precise cause of your printer feed problems and select the best possible solution.

Solution : Clean The Paper Feed Rollers

Turn off the printer, and disconnect the power cord.
Raise the input tray and open it.

Find the gray paper pick rollers and clean it thoroughly with a damp cloth to remove dust or dirt buildup.

Dry the rollers completely before placing them back.
Reconnect the power cord and turn on the printer.
Try to print.

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Hp Printer Wont Stop Saying Paper Jam

Household printers used to be single-purpose machines that could only handle perforated sheets of lined printer paper. Nowadays, theyre multipurpose devices capable of faxing, scanning, printing, and photocopying documents and photos.

However, this technological advancement does come with a few potential downsides, including the occasional glitch. What on earth do you do when your HP printer doesnt stop telling you that theres a paper jam?

Solution : Clear Paper Jam From Rear Of Printer

Fixing a Paper Jam | HP DeskJet 3634 Printer | HP

HP paper jam may not necessarily be in the output tray or input tray. Your HP printer saying paper jam can be fixed by accessing the rear of the device too. See here how to clear the paper jam from your HP printer via the rear access panel.

Look for an Access tab or a knob behind your HP printer. It may also be on the panel.

Find and pull the jammed paper after removing the panel.

Make sure no bits of paper are left behind.

Now, place the panel to its original position.

Next, you will find Release buttons at the end of the module. Press them to remove the panel.

Look for jammed paper and clear it.

Then place the module back to its original position.

Now, press the button located on top of the module.

Then open the door of the module.

Take off the panel as well as jammed paper, if any.

Close the door of the module.

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Get Me Out Of This Jam

OK, its time to go in. Here are the basic steps to finding the route of the problem:

Turn off the device. If youre going in, turn it off! This will avoid any trouble with electricity, heat or moving components.
Open all doors leading to the paper path. To find the route of the problem, you will need to follow the path of the paper. If you cant tell which door leads to the paper jam, start by removing or opening the input tray and following the paper path to the output tray, opening every door or panel that you can find along the way. You should also follow the paper path, as working against it will just cause more tears, dust, and put strain on the devices mechanics.
Carefully pull out paper sheets and scraps. Check for paper sheets that are stuck or that have gone awry, as well as for scraps. Pull the paper out of the path firmly, but carefully and slowly. When possible, pull paper in the direction it is supposed to go in under normal conditions and take care to remove all of the paper. If you have the misfortune of breaking a component in the device, dont go any further and call for service.
Close all doors and turn on the device. Once switched back on, the device should reset itself automatically. If the device reports that it is still jammed, double-check for stray paper scraps, and then close all the doors again. If the device continues to complain youll have to call for service thats what were here for.

Determine If The Spring Needs Replacing

The symptoms of this fault are:

The printer displays a ‘Paper Jam’ error, and tells you to remove the rear duplexer, and says that you may need to open the front cover too. When you touch ‘OK’, nothing happens, unless you open and close the front door.

When you open and close the front door and then touch ‘OK’, the printer mechanism moves a little and then it displays the error again. Occasionally the printer may move through most of a full initialization before stopping again.

If you bypass the door close mechanism , you will see that the paper feed rollers are moving a small distance back, the carriage moves to the left slightly, then the feed rollers move forward and stop.

Shine a light into the printer, and check over on the far right for a small lever. This lever should slide to the right with gentle pressure, and spring back into position. If it doesn’t slide back, try pulling it gently to the left.

If you can move the lever back and forth but it doesn’t spring, then you need to disassemble your printer and replace this spring.

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Remove And Reseat The Ink Cartridges

Press the Power button to turn on the printer, if it is not already turned on. Wait until the printer is idle and silent before continuing.

Open the ink cartridge access door. The carriage moves to the center of the printer. Wait until the carriage is idle and silent before continuing.Figure : Open the ink cartridge access door

Lightly press down on the ink cartridges to release them, and then pull the ink cartridges out to remove them from their slots. Figure : Remove the ink cartridge

caution:Do not touch the copper-colored contacts or the ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.

Figure : Do not touch the contacts or nozzles

Use An Automated Utility To Clean Ink Smears

Press the Power button to turn on the printer.

Load paper in the input tray.

Press and hold the Power button, press the Cancel button three times, press the Start Copy Color button eight times, and then release the Power button.The printer feeds one page and makes noise for about one minute.

Wait until the page is ejected from the printer before you continue to the next step.

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Solution : Clean The Printer Roller

Remove all papers from the input tray.

Press the down arrow to select Settings and press OK.

Press the down arrow to select Tools, and press OK.

Now select Clean Paper Feed and press OK.

Wait until the printer stops completely before you continue.

Now try to print. If the error persists, follow the next step.

Remove And Add The Printer In The Settings

This is the best way to fix the printer jam error that you see even after removing the jammed paper from the printer. This solution worked for me, and I hope it for you as well.

Step 1: Open the Windows 10 Settings app. Navigate to Devices> Printers & scanners page.

Step 2: In the Printers & Scanners section, you will see your printers name. Click on the printers name and then click the Remove device button to remove the printer.

When you get the confirmation message, click the Yes button to remove the printer.

Step 3: After removing the printer, you need to add it again. To do that, make sure that the printer is turned on and then click Add a printer or scanner option located on the same page .

Step 4: Windows 10 will search for all connected printers and list your printers name. Click on the printers entry and then click the Add device button to add/install the printer.

Try printing a document now. Windows 10 and your printer should now print the document without any error.

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How To Fix Hp 8500a Paper Jam Problem

HP OfficeJet Pro 8500A Printer can also experience paper jams at times. To remove the HP paper jam error from this model, follow the 5 steps given here.

Look for visible pieces of jammed paper.

Then look at the carriage path of the HP printer.

Now, reset the printheads of the printer.

The next step is to clean the rollers of the printer.

Reset the device once the printer rollers have been cleaned.

How To Clear A Paper Jam On An Hp Inkjet Printer

Clearing a Paper Jam Error | HP Officejet Pro 6230 ePrinter Series | HP

wikiHow is a wiki, similar to Wikipedia, which means that many of our articles are co-written by multiple authors. To create this article, 11 people, some anonymous, worked to edit and improve it over time. This article has been viewed 116,082 times.Learn more…

Hewlett-Packard inkjet printers come in several different makes and models. They provide printed black and white or color documents and pictures for home and office use. When a piece of paper gets stuck in the inkjet printer, a jam can occur, and the printer will either push out a crumpled, smudged paper, or it will stop, and you will need to pull out the paper that is stuck. Clear a paper jam on an HP inkjet printer by opening up the printer and removing the obstruction.

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Locate And Remove Any Paper Stuck In The Loading Tray

Remove any loose paper in the loading tray.

Press the Resume button on the front of the printer.

If the paper jam is cleared, skip to ensure the printer carriage can move freely section. Otherwise, continue with the steps below.

Carefully remove stuck paper one sheet at a time, starting in the middle.

Check for any remaining bits of paper inside the printer.

If the paper jam is cleared, skip to ensure the printer carriage can move freely section. Otherwise, continue to the next section below.

Two: Clear The Paper Jam From The Underside Of The Printer

Turn off the printer, and then disconnect the power cord.

warning:Disconnect the power cord before reaching inside the printer to avoid risk of injuries or electric shock.

Tilt the printer and rest it on its backside, so that the bottom of the printer is facing you.

caution:Do not turn the printer upside down because ink might leak from the cartridges.

Press in both tabs to open the cleanout door.

Gently remove any jammed paper or foreign materials from the inside of the printer.

note:If the paper tears while removing it, check inside the door for torn pieces of paper that might remain inside the printer. If any torn pieces of paper remain inside the printer, more paper jams might occur.

To close the cleanout door, gently push the door forward until it snaps into place.

Tilt the printer back to its normal position.

Look inside the input tray for any foreign objects that might have shifted when the printer was tilted back, and then remove any foreign objects found.

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Check The Top 9 Locations Of Paper Jams

Laser printer paper pickup area tray 2

Paper feed assembly

Drop down, MP or multi-purpose tray sometimes called tray 1 paper pickup area

Transfer guide area- near the transfer roller under the toner cartridge.

Laser printer fusing area- This area is inside the heart of the printer. You may have to open doors and remove covers.

Laser printer paper output area – This area of the printer is at or right before the location the paper comes out or delivered from the printer.

Optional duplex rear cover area

Optional duplex front cover area

Optional trays – Check all lower cassette paper trays including feeders tray 3, 4, etc