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How To Change Printer Status To Online

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How to Change a Printer from Offline to Online in Windows 10/8/7 [Solution]

While it may be tempting to start with troubleshooting steps right away, it is not always the right thing to do. It is so obvious that people often overlook this as the first step in troubleshooting any printer issue.

If your printer is showing as offline there is a problem with communication with the computer. The main cause of this problem is a problem with the physical connection such as the cables in the case of a wired connection. One of the most common causes of a Printer Offline error is a loose connection.

For this reason, you should check the USB cable is seated at both ends firmly. If you have an additional USB cable, try replacing it and see if the error is resolved, this will rule out issues with the cable itself. If you can determine there is no problem with the connection, follow the troubleshooting steps set out below.

Solution : Check Printer Hardware

Printer offline on Windows 10 means that your Epson or Canon or HP printer cannot communicate with your PC. Therefore, it is required that you make sure there is nothing wrong with the connection between your computer and printer. Manage to check some things for the purpose of getting printer online on Windows 10.

For different connections between the PC and the printer, USB printer or wired or wireless printer, you need to check different network connections.

1. Shut down your printer for a few minutes and boot it again.

2. Check if your printer is plugged in properly.

3. Login to Windows 10 with a local administrator account.

4. If you are connecting the printer to the PC via the USB cable, try to make sure the cable is in good shape with a good USB port.

5. If you are making use of the wireless network, make sure the indicating light is on.

Or if it is the wired network, check the Ethernet network condition.

All checked you can know exactly what makes your printer offline on Windows 10. If there are no connection issues with your printer, you can read on to solve the driver and settings problem for your offline printer.

How To Change Your Printers Status To Online In Mac

If you are using a Mac laptop, this is how to go about it. First, you need to open the System Preference setting. You will find this icon in the Dock. Once this window opens, you should go to the Print and Fax option. Click here. A window will open up now and here, you will be able to select the printer that you want to switch to the left side. Select what printer it is you want to switch so you can move on to the next step. Once selected, click the Open Print Queue button. Click Resume Printer. This option will be visible on the top of the window. Clicking this option adjusts the state to online.

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Remove And Reinstall Printer From Scratch

Sometimes, the best option is to remove and reinstall the printer from scratch. Unplug or disconnect the printer from your PC and follow the steps below.

  • Go to Settings> Devices> Printers & scanners, select the problematic printer, and select the Remove device button.
  • Select Yes on the confirmation prompt to proceed.
  • Restart your computer, plug in the printer cable or connect it to your router/Wi-Fi network, and proceed to the next step.

  • Select Add a printer or scanner and follow the instructions on the next page.
  • If youre having trouble installing your Ethernet or wireless printer, refer to this comprehensive guide on connecting a network printer in Windows.

    Use Hp Print And Scan Doctor

    How to Change a Printer Status to Online [Multiple Methods]

    Use HP Print and Scan Doctor on your Windows computer to help diagnose and fix printing and scanning issues.

  • Make sure paper is loaded in the main tray, and then turn on the printer.

  • Download HP Print and Scan Doctor, and then follow the prompts to install and open the tool.

  • On the welcome screen, click Start to select your printer and run the diagnostic.

  • If your printer is not found, click My product is not listed, and then follow the instructions troubleshoot the connection.

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    Check Windows Function Discovery Services

    If your printer uses a WSD port, make sure Function Discovery services start automatically and are currently running.

  • In Windows, search for and open Control Panel, and then click View devices and printers.

  • Right-click your printer, select Printer Properties, and then click the Ports tab.

  • Look for a WSD port in the list.

  • If there is no WSD port, do not continue with these steps. Print a Network Configuration page, and then create a manual IP connection in the printer EWS and add a Standard TCP/IP printer port in Windows.

  • If there is a WSD port, make sure the check box is selected, and then continue with these steps.

  • In Windows, search for and open Services

  • Find Function Discovery Provider Host and Function Discovery Resource Publication in the list.

  • For both, make sure the Status is Running and Startup Type is Automatic.

  • If one or both items has a Manual Startup Type or is not running, right-click the item, select Properties, change the Startup Type to Automatic, click Apply, click Start, and then click OK.

  • Close the Services window.

  • How To Change Printer Status From Offline To Online In Windows 10

    If you often use printers in your work, you may have noticed that that printers on Windows 10 can have both an online and an offline status. Note that when your printer goes offline, this doesnt mean its no longer connected to your PC. The reason your printer goes offline may be because an error has occurred during printing or because there is a problem with your driver. In short, your OS can change your printer status to offline if it detects an issue.

    Naturally, if you want to use your printer, you will want its status to be online. So, in this post, we will give you the steps for changing your printer status from offline to online.

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    What To Do When Your Printer Is Offline

    Its a weekday and you need to print out a file for an important meeting in 30 minutes. You open the file and click the Print button, and wait for the printer to work. Nothing. Then, a message pops up at the bottom-right corner of your PC desktop saying that your printer is offline.

    You then check the printer status in the Devices and Printers window, and you see this:

    Well, youre not the only one who are bugging by this issue. But no worries, its not a hard problem to fix. As a matter of fact, you can easily fix it following the methods below.

    Here are 5 solutions for you to try. You may not need to try them all just work your way down until you find the one works for you.

    Troubleshoot Your Printer Connection

    Change a printer’s status to online by removing and re-adding the printer

    Identify and resolve printer connection issues.

    Troubleshoot the printer USB connection

    Check the USB cable for damage and length, replace it if necessary, and restart your printer and computer.

  • Turn off the printer and your computer.

  • Disconnect the USB cable from your computer and printer, and then inspect the cable.

  • If the cable is damaged or longer than 3 m , replace it.

  • If the cable is undamaged and shorter than 3 m , connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.

  • Connect the cable to your printer, and then make sure the cable is fully secured to both ports.

  • Turn on the computer, and then wait for the computer to complete startup.

  • Turn on the printer, and then add your printer or wait for the computer to install the new device .

  • Troubleshoot the wireless printer connection

    Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail.

  • Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions.

  • Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search forself test page to find the document on how to print and evaluate the report.

  • Troubleshoot the wired network connection

  • Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.

  • Also Check: Hp Utility Scan To Computer

    Step E : Check The Printer Status In The Devices And Printers Window

    If the printer status is Offline

    Right-click the icon for your Brother machine > See what’s printing > Printer> Use Printer Offline .

    If Use Printer Offline is gray out, click Open As Administrator. Enter your administrator password, and then click Yes.

    If the printer status is Paused

    Right-click the icon for your Brother machine > See what’s printing> Printer> Pause Printing .

    If Pause Printing is gray out, click Open As Administrator. Enter the password for an administrator and click Yes.

    Change Printer From Offline To Online Status In Windows 10

    · Updated: January 4, 2020 · 04:29 PM IST · Applies to: How To, Windows 10

    Your printer can have online and offline status. When it is online, you can print using it but when it is offline, it wont be able to communicate with your Windows 10 device. Now there could be different reasons why your printer is offline. Common causes includes:

    • Printer may be in error state and it directed Windows put the printer into offline state.
    • Someone else present on your Windows 10 machine explicitly set it to offline status.
    • It is not connected to the machine by cable or via network. For network printers, they may go to offline status when network IP is changed.

    Whatever may the cause, if you want to bring back your printer to online status, you can try either of methods mentioned below. However, I recommend you to restart printer before trying below methods, as it could sometimes solve the issue.

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    How To Fix It When Your Printer Is Offline In Windows

    If you use a printer with a Windows computer, and the printer status is offline, try these troubleshooting steps in the order we present them, from simple to more complicated.

  • Plug in the printer and turn it on. It’s important to check that the printer is operational.

  • Reboot the computer. Restarting a computer solves many errors and problems. Give this a try and see if it solves the offline printer problem.

  • Power cycle the printer. As with many electronic devices, turning a printer off and on again often fixes problems, including a printer that appears offline. Turn the printer off, unplug it, wait 30 seconds, and plug it back in. Turn it on and try again. If it still shows offline, continue troubleshooting.

  • Check the network connection status. If the printer is wireless, it needs a network connection to your PC to work. If your network is offline, you’ve likely found the problem.

    When other devices in your home or office are online, your network is up.

  • Make sure the printer is connected to the network or computer. If the printer isn’t properly connected to the network or computer, it won’t respond. If the printer physically connects to the computer, make sure the cables are securely plugged in. If it’s a wireless printer, check its network connection status.

    Some printers have an option to test wireless connectivity. Check the printer manufacturer’s website to find out if your model has this ability. If so, run a connectivity test to ensure it’s properly connected.

  • Check The Printers Cable Or Network Connection

    Change Printer From Offline To Online Status In Windows 10

    Before you jump to tweaking your PCs settings, make sure the printer is correctly plugged into the power outlet and powered on. For wireless printers, ensure your PC and printer are on the same network.

    Some printers go into Sleep mode after minutes of inactivity. In Sleep mode, the printer will appear offline on your computer. Press the printers power button to wake it up. Wait for some seconds and check if that changes the printer status to Online on your computer.

    You also want to ensure that the cable connecting the printer to your computer or router fits correctly in the appropriate port. Likewise, connect the printer directly to your PCs port, not through a USB hub. If the printer continues to appear offline, switch the printer to a different port on your computer or router.

    For wireless printer connections, reboot the router, and reconnect the printer to the network.

    Read Also: How To Set Up Laptop To Wireless Printer

    Step A: Verify The Brother Machine Is Powered On And There Are No Errors

  • If your Brother machine’s screen is blank, the machine may not be powered on. Check the machine to see if it wakes from sleep mode. If it does not, then make sure it is plugged into a working socket and any power switches are turned ON. NOTE: If you are unable to power on the machine, then this solution does not apply. Go to Troubleshoot this hardware issue.
  • Check the LCD for any error messages. An example would be “Paper Jam” or “Ink/Toner Empty”. If the LCD shows an error, troubleshoot the error to clear the issue indicated.
  • Solution : Update The Printer Driver

    To change the offline printer to online or simply to improve the printer performance on Windows 10, it is strongly recommended to update the HP, Epson or Canon drivers.

    Before you start updating driver for your printer, go to Start> Settings > Devices> Printer& Scanner> Remove device.

    The moment you uninstalled the offline printer from Windows 10, try to connect it to the PC or the network. And then it is high time that you updated the driver for your Ricoh, Canon, HP, Epson printer.

    It is natural that you can go to the printer manufacturers website to download the newly released Windows 10 printer drivers. But to avoid inconvenience and difficulties, you can make full use of Driver Booster to help you update the printer drivers on Windows 10. Convenient enough, Driver Booster is capable of downloading and installing printer driver automatically.

    1. , install and run Driver Booster on Windows 10.

    2. Click Scan button to let Driver Booster search for the missing, outdated and even faulty driver.

    If the printer driver is incompatible and causes printer offline in Windows 10, you need to update it in Driver Booster.

    3. Locate the Printer Driver and then allow Driver Booster to Update it for you.

    After Driver Booster helped you install the latest Epson, Canon, or HP printer driver, your offline printer can turn into online on Windows 10 as well.

    Read Also: How Do I Connect My Mac To My Printer

    Create A Tcp/ip Port In Windows

    Add a printer port to Windows that matches your printer’s IP address.

  • Print a Network Configuration or Wireless Network Test Results page.

  • Printers with a control panel menu: Print the page from the Wireless, Network Settings, or Setup menu.

  • Printers without a control panel menu: Print the page using button combinations on the printer control panel.

    For most printers, press the Wireless and Information buttons at the same time, or press the Wireless and Start Copy Black buttons at the same time.

    For HP DeskJet 6000 and 6400, ENVY 6000 and 6400, and Tango printers, touch and hold the Information button until all control panel buttons light up, and then touch the Information and Resume buttons at the same time.

  • On the Network Configuration page, find the printer’s IP address.

  • In Windows, search for and open Printers & scanners

  • On the Ports tab, click Add Port.

  • Select Standard TCP/IP Port, and then click New Port.

  • Type the printer’s IP address, and then click Next.

  • Select the new Standard TCP/IP Port from the list, and then click OK.


    You might see two printers in the list of devices. Do not remove or uninstall either printer.

  • Hp Envy 5530 Offline To Online

    How to Change a Printer from Offline to Online

    12-30-201411:01 PM

    My printer availability/status is showing offline. When I try to print from my laptop I get the message “printer offline”. I have broadband internet which I have my wireless router connected to. My printer is associated with the router as are all my other items if this information is even relevant. I have tried my hp scan doctor which tells me there are no issues and it shows as my printer is online! I have tried so many different “solutions” and I have no clue what to do. Please someone tell me how to change my printer from offline to online.

    Please check if the printer is connected to the router.

    Please key in the printer’s IP address in the browser .

    If the printer info show up, that indicates that the printer is communicating to the PC.

    else, please run the Wireless Setup Wizard from the printer front panel.

    Accept as Solution

    Please check if the printer is connected to the router.

    Please key in the printer’s IP address in the browser .

    If the printer info show up, that indicates that the printer is communicating to the PC.

    else, please run the Wireless Setup Wizard from the printer front panel.

    Accept as Solution

    I have also found that if I go through the setup wiz prior to printing that it still give me this message until there is actually a document in the print queue.

    Read Also: How To Make Printer On Line

    How Come The Printer Is Always Showing Offline In Windows 8

    When your printer is showing an “offline” status, several different issues might be at play. You may have checked the option to use it offline, you might have a connection problem, or you may need to install updates or a specific tool to address the offline status problem. Windows 8 finds and installs most printers automatically, but sometimes requires manual adjustments or installations.

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