Saturday, October 15, 2022

How Do You Get Your Brother Printer Back Online

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Fix : Turn Off The Printer Offline Feature

Printer Offline – How to Get the Printer Back Online

Somehow, if the Printer Offline feature is turned on then you can see the Brother printer keeps going offline error on the device. So, you will be able to disable it by following these directions:

  • Go to the Fix 4 and perform the first two steps.
  • Right-click on the Brother printer and choose the See whats printing from the menu list.
  • Thereafter, click on the Printer and then untick the Use Printer Offline button to disable it.
  • After performing these steps, try to print to check if it solves the error or not.
  • Step F : If A Copy Of Your Brother Machine’s Icon Is Listed In The Devices And Printers

    A copy of your printer with the same printer name may be created if you:

    • Connected your Brother machine to a different USB port on the computer.
    • Installed the same printer driver multiple times.

    This may lead to some copies of your printer driver not working correctly. To print, select a printer driver that you know is working.

    To check which printer driver is working, do the following:

  • Turn the Brother machine on. If any other machines are connected, only turn the Brother machine on that you want to use.
  • Open the printers folder: Click Hardware and Sound> Devices and Printers. Click Start> Devices and Printers.
  • Hover the cursor over the printer icon until the printer status pop-up appears. If the status is Ready, it means the printer driver is working correctly. Select this printer driver when printing.

    To change the printer name, do the following:

  • Solution Four: Remove And Add The Printer

    If the above solution has not worked, try removing the printer from the system and adding it again. It is a rather simple process. However, you may also be required to download some drivers and OEMs applications. Heres how to proceed:

    • Disconnect the printer from your PC.
    • Navigate to Devices > Printers and Scanners.
    • Select Remove device.

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    Brother Printer Offline : How To Get It Back Online

    Is your brother printer is offline?

    And you are looking for a solution to fix it now to get your printing job done.

    Then you have landed at the right place. Read a detailed Guide on How to Fix Brother Printer Offline

    Read till the end to get your printer back to work.

    Lets start with the reason behind this offline issue.

    Remove And Reinstall Printer From Scratch

    Brother Printer is Offline Windows 10

    Sometimes, the best option is to remove and reinstall the printer from scratch. Unplug or disconnect the printer from your PC and follow the steps below.

  • Go to Settings> Devices> Printers & scanners, select the problematic printer, and select the Remove device button.
  • Select Yes on the confirmation prompt to proceed.
  • Restart your computer, plug in the printer cable or connect it to your router/Wi-Fi network, and proceed to the next step.

  • Select Add a printer or scanner and follow the instructions on the next page.
  • If youre having trouble installing your Ethernet or wireless printer, refer to this comprehensive guide on connecting a network printer in Windows.

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    Printing Cable Is Aptly Installed Both In Printer And Pc

    The printing cable imparts a crucial role in setting up a connection between the PC and printer. We can say that it acts as a middleman between the two and if it is not inserted properly in the place you might get the error message like brother printer offline windows 1o. If you wish to omit out such errors from your printing device or PC then just ensure to recheck for the insertion of printing cable both in the brother printer and computer as well. That is how you will be able to print the document without any sort of barrier.

    By Step Guidelines To Fix Brother Printer Offline On Mac

    There are various steps you need to follow a guideline to solve the troubleshooting causing the brother Printer offline. SO, basic troubleshooting series are mentioned below:

    • Firstly, check all the cable connections of your Brother Printer and also of the network router or laptop
    • Also, make sure if all the cables are hooked up properly with the printer and it has been power on
    • Next, see the paper tray of the printer if there is any paper jam in it.
    • Just make sure that the alignment of the paper is nicely done
    • You have to reset up the connection with your Mac and see if there are any available updates by picking the software by doing a click on Apple
    • After doing this procedure, then you need to spot the device choices from the menu
    • Then, Press the Print & test
    • Select a document you want to print and begin your printer once more.

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    S To Fix Brother Printer Offline Issues In Windows 10

  • Now right-click your Brother printer icon and click on the See Whats Printing option on your screen.
  • Turn off your printer and remove the printers USB cable from your computer.
  • Now turn on your printer.
  • A copy of the Printer Offline Icon is Listed in Devices and Printers. There may be a duplicate of your Brother printer recorded with a similar name in Devices and Printers. This can be made when you:

    • Introduce a similar printer driver more than once.

    Nearness of more than one duplicate of a similar printer in Devices and Printers will make a portion of the duplicates of the printer not working appropriately. In such a case, Brother printer offline mac you should choose a duplicate that you know is working. For assistance with that or some other worries with your gadget, connect with our printer technical support group over the toll free number recorded previously.

    The Meaning Behind The Brother Printer Offline Error Message

    How To Get Printer Online In Windows 10/8/7

    The Printer Offline error message is one of the most common errors received by Brother printer users. Though it can seem ominous, the error is not indicative of the end of days for your printer.

    A printer typically shows an offline error message if it is experiencing a setting error, connectivity issue, or has outdated drivers or software. While all of these problems require different solutions, you can perform them efficiently and for free.

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    Reconfigure Brother Machine’s Wireless Connection After Replacing Or Reconfiguring The Wireless Router

    • Inkjet FAX/MFC
    • MFCJ6935DW

    If you recently replaced or reconfigured your router, you will need to reset the Brother machine and connect it to your new network. You may also need to uninstall and reinstall the MFL-Pro software and drivers on each computer on your network to restore printing and scanning capability.

    Click here for instructions on how to connect your machine to your new wireless network.

    How To Remove Printer Drivers And Packages

    Make sure you are using Windows as an Admin or sign-in as one.

    Type CMD in the search bar.

    With command prompt open type printui /s /t2 including the spaces to open the Print Server Properties window.

    Now remove the Driver and Package for the printer in question.

    You can now add your printer again by selecting Add a Printer from Devices and Printers.

    Your printer should now be showing as online and allow you to continue printing.

    If not there is likely to be an issue with the printer electronically, further advice would be to contact the printers manufacturer or a printer technician.

    Always check the cost of a printer fixing error in some cases it may be cheaper to purchase a new printer rather than pay the fixing and maintenance cost.

    Read Also: Update Hp Printer Driver

    How Do I Reconnect My Brother Printer To Wifi

    To set up your Brother machine on a wireless network:

  • Connect the power cord to your Brother machine and then connect it to an electrical socket.
  • Press Menu button on the machines control panel.
  • Press the Up or Down arrow key to select Network and press OK.
  • Press the Up or Down arrow key to select WLAN and press OK.
  • Why A Printer Appears Offline

    What if Your Brother Printer shows offline?

    If you ever get the Printer Offline message while trying to print something, it could be for one of these reasons:

  • The printer isnt powered on.
  • Your printer is disconnected.
  • The printer youre trying to use isnt set as the default printer.
  • A previous print job is stuck in the printing queue.
  • The printer is set to Offline or Paused status.
  • There are multiple copies of the same printer.
  • Your printer driver for your operating system isnt working properly.
  • Luckily, its not that hard to sort most of these issues by yourself.

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    Uninstall And Reinstall Brother Printer Driver

    If your Brother device is still unable to print, you need to remove the printer and add it again. If this too does not work, uninstall the existing Brother printer driver from your computer and then reinstall the latest one from the official Brother website. In case the offline printer problem remains, set your printer as the default one on your Windows computer. To do the same, just follow the steps given here.

    • Go to the Devices and Printers window on your computer.
    • Locate your Brother MFC-J615W printer and then right-click on it.
    • From the displayed options, choose the Set as default printer option.
    • Check the USB cable connected between the printer and computer.
    • Ensure that it is properly connected at both ends.
    • Now, your printer must get back to the online state and your Brother MFC J615W printer offline issue is resolved.


    All views on this site are made by the best of our knowledge and do not represent any thoughts of other sites. Using this website, you can understand how to setup, use and troubleshoot your product. Also, the services provided by us are limited to customer requests and does not replicate any other businesses.

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    Why Is My Brother Printer Appearing Offline

    Anna MiddletonRead more June 27, 2021

    When trying to print something from your computer, you may sometimes find that your printer appears offline. There are many reasons for this, most of which can be solved quite easily.

    This also relates to printers manufactured by Brother as well. Although solutions may differ from model to model, the suggestions in this article should cover most scenarios.

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    Check Why Is My Brother Printer Appearing Offline

    When trying to print something from your computer, you may sometimes find that your printer seems to be offline. There are many reasons for this, most of which can be resolved quite easily.

    This also applies to printers manufactured by Brother. Although solutions may differ from model to model, the suggestions in this article should cover most scenarios.

    Fix : Uninstall Another Security Software

    How to Get Your Printer Online

    Some third-party security software conflicting with the Brother printer can also result in the scenario where your Brother printer keeps going offline on the PC. Therefore, before printing the documents, you need to remove the security software at the earliest. Perform the following steps:

  • Launch the Settings window by pressing the Win + I buttons together.
  • Once the Settings window opens, navigate to the Apps section and then select the Apps & Features tab on the left panel.
  • Scroll down the page until you find another security software that is installed on your computer. Select it and then click on the Uninstall option.
  • After uninstalling this software, restart your computer and then try to print to check if the Brother printer works properly or not.
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    How To Fix Brother Printer Offline

    If you are receiving an error message that says that the Brother printer keeps going offline, then you might not be able to print any documents.

    Do you want to know how to get a Brother printer from offline to online mode? Here are the best and most effective solutions.

    Fix 1:

    Install latest Brother Printer & Reset IP Address

    One the most possible reason why yourBrother printer keeps going offline is the wrong IP address. To get rid of this issue and change the status of your printer to online, install the latest firmware and configure the IP address. Follow the below-mentioned steps to make sure you are in the right direction.

    • Start your Windows 10 operating system and open the My PC folder
    • Navigate to the Network and double-click on it to open it
    • Choose the second tab that is Printers and right-click on the same and select the option of Update Software to fix the Brother printer offline Windows 10 issue
    • You will see two options. Click on the Machine Update among them and hit the Exit button
    • To ensure that the Brother printer is connected correctly, select the Brother Printer by its model name and click on Ok
    • Set English as the Language. Check the Title and then hit the Transfer
    • A confirmation notice will appear on your screen. Click on Start and the firmware will start transferring the files and updating the software simultaneously

    If you still could not deal with the issue, follow the other solution mentioned below.

    Fix 2:

    Fix 3:

    Fix 4:

    Fix 5:

    Fix Brother Printer Offline For Mac

    Sometimes the brother printer may go offline, so here are mentioned below a few troubleshooting steps to deal with brother printer offline on mac.

    1. Verify the Brother Printer is Power in and Shows No Errors

    First of all, check the display panel of the printer. If the display is blank, shows nothing then the brother printer might be turned off. Check that the power cable has been connected properly to the printer. Press the power button and turn on the printer. If the LCD screen displays an error like a paper jam or Empty Ink/Toner, firstly identify the issue of the printer to further troubleshoot and fix the issue.

    2. Check the Printer Tray for Paper Jam

    Secondly, check the tray of the brother printer. There should be enough paper in theory and they should be aligned properly to avoid paper jams.

    3. Ensure that the Brother Printer Should be Default Printer

    Go to the Apple menu> System preferences> printers and scanners> Check if your Brother printer is set as default printer. Set it to default printer from the drop-down list at the right side.

    4. Delete All Printer Jobs

    Go to Apple menu> system preferences> printers and scanners. Select brother printer from the list on the left. Click on Open print queue button on the right and choose the print job and delete it. Keep clicking on the X sign on the right to delete the jobs.

    5. Resume the Paused Brother Printer Back
    6. Reset Printer System

    Hope this Guide will help you to fix your problem.

    Till Than Take Care!

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    Brother Printer Status Is Offline Or Paused

    The process of turning your Brother printer back online is very simple. Here are the steps with which you can turn bring your print back online:

    • Firstly ensure your printer is turned on. Sometimes any fault in the wall outlet plug or the power cord can lead to no power connection to your printer, which can keep your printer offline.
    • Secondly due to zero activity for a long time, as a default feature your Brother printer can go into sleep mode which can make your printer appear to be offline. To resolve this wake up the machine by pressing any button on it.
    • You will now see a list of all the printers that are available on the network you are using.
    • Double click on the printer you wish to use. Uncheck the option- Use printer offline.
    • Close the current window and refresh the computer before using your printer.

    How Do I Change My Brother Printer From Offline To Online

    Solved: Brother Printer Keep Going Offline Steps To Get it Online

    0:505:13Fix Brother printer offline YouTubeYouTubeStart of suggested clipEnd of suggested clipIf your brother device says use printer offline select printer. And then use printer offline toMoreIf your brother device says use printer offline select printer. And then use printer offline to switch the device back online you can now try printing.

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    Keeping Your Printer Online

    Hopefully, one of these solutions solved your issue with the offline Brother printer. If none of them helped, its best to contact their customer support to get the right advice. Of course, whatever the issue is, youll eventually manage to get your printer back online.

    Have you succeeded in getting your printer online? Which of the options worked for you? Please share your thoughts in the comments section below.

    Fix 1 Turn Off Windows Firewall And Antivirus Temporarily

    As mentioned above, Windows Defender firewall and antivirus program may cause Brother printer keeps going offline. So, you can try disabling your antivirus temporarily and check if it fixes the issue. Here we take Windows Firewall for example:

    Step 1. Type firewall in the search box and select Windows Defender Firewall from the best match.

    Step 2. Click on Turn Windows Defender Firewall on or off at the left side.

    Step 3. Tick the checkbox next to Turn off Windows Defender Firewall and click on OK to save the changes.

    Now, you can check if Brother printer offline Windows 10 still persists.

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    Change The Windows Function Discovery Services

    If your printer uses the Web Services for Devices technology, ensure the Windows Function Discovery services are running correctly on your Windows computer. These services help your computer detect network devices.

  • Press the Windows key + R, type services.msc in the dialog box, and press OK.
  • Locate the Function Discovery Provider Host and Function Discovery Resource Publication.
  • Double-click Function Discovery Provider, Start the service, change its Startup type to Automatic, click Apply and then select OK.
  • Repeat the same steps for the Function Discovery Resource Publication.
  • If the printer stays offline, disconnect or unplug the printer, restart your PC, and check again.

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