Check The Printers Cable Or Network Connection
Before you jump to tweaking your PCs settings, make sure the printer is correctly plugged into the power outlet and powered on. For wireless printers, ensure your PC and printer are on the same network.
Some printers go into Sleep mode after minutes of inactivity. In Sleep mode, the printer will appear offline on your computer. Press the printers power button to wake it up. Wait for some seconds and check if that changes the printer status to Online on your computer.
You also want to ensure that the cable connecting the printer to your computer or router fits correctly in the appropriate port. Likewise, connect the printer directly to your PCs port, not through a USB hub. If the printer continues to appear offline, switch the printer to a different port on your computer or router.
For wireless printer connections, reboot the router, and reconnect the printer to the network.
Troubleshoot Your Printer Connection
Identify and resolve printer connection issues.
Troubleshoot the printer USB connection
Check the USB cable for damage and length, replace it if necessary, and restart your printer and computer.
Turn off the printer and your computer.
Disconnect the USB cable from your computer and printer, and then inspect the cable.
If the cable is damaged or longer than 3 m , replace it.
If the cable is undamaged and shorter than 3 m , connect the cable to a different USB port on the computer. The port should be USB 2.0 or greater. If you are using a USB hub or docking station, connect the cable directly to the computer.
Connect the cable to your printer, and then make sure the cable is fully secured to both ports.
Turn on the computer, and then wait for the computer to complete startup.
Turn on the printer, and then add your printer or wait for the computer to install the new device .
Troubleshoot the wireless printer connection
Check network issues and setup requirements if the printer is not found during software installs or when wireless print jobs fail.
Restart devices: Restart the printer and the computer or mobile device to clear possible error conditions.
Print a Wireless Test Report: Search the HP Customer Support website for your printer model, and then search forself test page to find the document on how to print and evaluate the report.
Troubleshoot the wired network connection
Turn off the printer, and then disconnect the Ethernet cable from the router and the printer.
How Do I Reset My Printer
Whats wrong with your HP printer? Is there a low ink cartridge issue or a paper feed error? Are you unable to find the network connection for your printer and computer? Cant print anything from your printer device? Be relaxed! One possible solution of all these printer issues is to Reset My Printer. You must know how to reset your printer to factory default settings and use your printer to print the documents. If you have less technical knowledge and cant reset the printer on your own, then dont waste your precious time! Just be ready to dial +1-205-690-2254 helpline number and obtain fruitful guidelines for printer resetting. The tech-savvy contact you immediately and direct you efficiently. Within a short span of time your printer will be reset and though it gives printouts without any obstacles.
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Delete All Pending Print Jobs
Removing all the pending jobs from your printer can also help you know how do I get my HP Printer back Online. Open the See whats printing menu, then right-click on it and Cancel all the present print jobs.
Once the Print Jobs are properly removed, click on the tab displaying the Use Printer Online option again. If any Print Job remains in the queue, then restart both your PC and printer.
Method 3: Remove Printer Drivers and Packages
In order to remove Printer Devices and Packages, you need to log in yourself as an Administrator. Following steps will help you to answer How do I get my HP Printer Back Online:
- Open CMD by searching it in the search bar.
- In the command prompt, type printui /s /t2 including the spaces. This will open the Print Server Properties window.
- Now remove the Driver and Package for the printer which you want to change in online mode.
- Now you can add your printer again by selecting Add a Printer option from Devices and Printers.
- Your printer will now be working as online, and now you can continue printing.
Method 4: Reinstall the Drivers
You can change your printer state from offline to online by reinstalling the drivers. Follow the steps given below to know How can you reinstall the drivers of your printers:
It is generally recommended to use the latest printer driver from the printer manufacturers website.
Method 5: Troubleshoot Printer Spooler Settings
Turn On The Printer And Connect To Wifi
Once your printer is on, use the printer control panel to identify the WiFi. From the control panel, select the network settings function and press Confirm Network Settings. This will show you the current status of your printers internet connection. Make sure that your computer and printer are both connected to the same WiFi.
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How Do I Reconnect My Hp Wireless Printer
Before trying to Reconnect My HP Wireless Printer, make sure you know the network name and its security password. Wireless connection needs them to continue connecting the printer and computer devices. Now, on the Printers control panel, go to the Network menu or touch the Wireless icon and go to the Settings section. Choose Wireless Setup Wizard, doing this,lists of wireless networks will display. Select the network name you know and enter the security password to connect the printer device. If not satisfied with this information, then give an instant call on helpline number +1-205-690-2254. One of our top-most talented tech-geeks will pick-up your call and provides you right possible guidelines in an easiest form.
Productive Solutions To Fix Hp Printer Offline Problem
We compile here numerous potential solutions to get back your printer Online from HP Printer Offline. It is not necessary to continue following all the fixing steps. After you solve the problem stop moving ahead to the next solving instructed lines. The simplest fixes are listed underneath as they require the least effort and less technical knowledge. So, give a glance at the below:
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How To Set The Printer To Online Manually
Go to the Start icon on the bottom left of your screen then choose Control Panel and then Devices and Printers.
Right click the printer in question and select See whats printing.
From the window that opens choose Printer from the menu bar at the top.
Select Use Printer Online from the drop down menu.
How To Change The Printer From Offline To Online Status
These instructions will address several issues. If your problem is resolved, dont feel you have to continue through all the steps. Its best to do them in this order, however, because the simplest fixes are listed first and require the least effort and tech knowledge.
Option 1 – Run HP Print and Scan Doctor
Did these instructions help you? Youll know it worked if your printer status changed from offline to online. If not, continue to the next section.
Option 2 – Set the default printer
For Windows 10 users
For Windows 8 users
Now try printing again. If your device still displays an offline status, move on to the next section.
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Consequence Of Hp Printer Offline Issues
The following consequence you may face when you encounter the HP Printer Offlineissue:
And, apart from this you can also face the some other problems related to hp printers such as:
- HP Envy Printer Offline
- HP Printer Says its Offline
- HP Printer Always Offline
- HP Printer Status Offline
- My HP Printer Stays Offline
If you do not want to face any of these problems anymore, read our next section and get rid of them.
Use Hp Smart Diagnose & Fix
On a Mac running macOS 10.13 or later, use the Diagnose & Fix feature in the HP Smart app to help fix connection issues.
Open the HP Smart app. If you do not have HP Smart, download it from HP Smart – Mac App Store, and then follow the prompts to add your printer.
On the Diagnose & Fix screen, click Start.
Wait until the analysis completes. Do not close the app to avoid interrupting the process.
On the diagnosis screen, review the results, and then click Test Print or Done.
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Solution : Set The Printer As Default
Follow the provided instructions if you really want your printer set as default. The following steps are only provided for Windows 10 users. So before start make sure you have downloaded and installed all of the available updates for the Windows 10 operating system.
- First, you have to open the Windows search box and enter Devices into the field
- Then, Select Printers & scanners
- Ensure that the check-box next to Let Windows manage my default printer is unchecked. If it is selected, give a single tap on the box to unselect
- Choose your printer from the opened list
- If your printer is listed multiple times, select the version that is showing an idle or online status
- Finally, click Set as default
Now try printing again to check whether HP Printer Keeps going Offline has become online. If your device still displays an offline status, jump to the next solving guide.
Getting Your Printer Online Quickly
For anyone asking, why is my HP printer offline? know that you are not alone. Almost every printer owner will experience this issue at least once. It can be more common for those who have a wirelessly connected printer or an older printer, or those who havent updated their operating system or printer drivers in some time.
Each time you run into this issue, work through the steps mentioned above until you reach a resolution. Youll hopefully get back to printing in no time without the headaches or costs of printer repairs.
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Solution : Hp Printer Troubleshooting
So, ummmm. Are the lights on and is it plugged in?
It doesnt hurt to ask. There are some really easy troubleshooting items you can do to make sure you can print to your HP printer if it stops working or has never worked.
First, check the connection cables from the wall power to the HP printer power connector. Then, check the cabling from your printer to the Windows PC it might be connected too, is the USB cable firmly in place on both ends?
If there is a network cable running to the HP printer for HP network printing make sure that Ethernet cable is snug and check your manual to see if there should be lights blinking to indicate a network connection.
Are there lights on at the front of your HP printer? If they are not and the printer doesnt look to be powered on, try unplugging it and plugging it back in. Then make sure you press the power on button on the printer itself. If the light still dont come on maybe try another power plug in your home just in case that outlet is out.
If nothing works and your printer just wont power on, then you may need to take it to a service center or contact HP support directly for hardware assistance.
Solution : Run Hp Print And Scan Doctor To Know Why The Printer Keeps Going Offline
Here are the things you need to perform:
- Use the HP Print and Scan Doctor application to identify the Why is My HP Printer is Offline and solve the error.
- To obtain this app, first of all, you have to visit the official site and then download its special version to quickly resolve the Offline issue.
- After you download HPPSdr.exe, give a click on it from the downloaded location and then run the application.
- If you are prompted, choose Yes to verify the file source as it comes directly from the HP tech support team
- If your printer is not listed, restart your printer, then click Retry in the Print and Scan Doctor application
- The application will identify the connection issues. Follow the on-screen prompts and click Yes if asked to turn on printer updates
- Continue through the prompts and click Yes if asked to make this printer the default printer
Once the printer status is changed from Offline to Online, the printer will start working. In case the HP Printer Keeps going Offline yet, move to the next solution.
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How Do You Change The Status Of An Hp Printer From Offline To Online
I dont understand why my HP Deskjet 2540 printer keeps going offline for no apparent reason. I am unable to figure out whats the reason behind this. I would really appreciate any help if someone help me to change the status of my HP printer from offline to online mode. I keep my printer plugged in permanently still I am facing this problem. Please help me to change my printer status from offline to online so that I can resume printing work that is left behind!
The Hp Printer Is Offline Still Call Printer Experts
Well, those were some quick ways for HP printer offline fix that anybody can use to get an HP printer back online. Once getting at par, make sure to keep the printer drivers updated or you can also take the help of the HP Print and Scan Doctor tool. If printer offline status still shows up, then you should take assistance from the tech support team. We have printer experts available for you 24/7 to help your printer get back online. Call us anytime.
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Connect The Printer Using Wi
Use the Wi-Fi Protected Setup button on your router to connect the printer to your Wi-Fi network.
Place the printer near the Wi-Fi router.
Put the printer in WPS connection mode.
Most printers without a touchscreen control panel: Press and hold the Wireless button for five seconds or until the wireless light starts to flash.
HP Deskjet 6000 and 6400, ENVY 6000 and 6400, and Tango printers: Press and hold theWi-Fi button and the Power button on the back of the printer for five seconds until the blue bar flashes.
Within two minutes, press and hold the WPS button on the router until the connection process begins.
Wait for the Wireless light or bar on the printer to stop flashing. The printer is now connected to the network.
How To Change The Printer From Offline To Online
The Printer status showing offline that means its having a problem communicating with your device. Lets first check the connectivity between your computer and printer.
Check the USB cable connecting your printer to your PC or laptop.
If you are connected to a network printer then, you should look at the network cable connecting your printer to your router.
Restart your PC and printer that fix the temporary glitch that can set active printers offline even if they are connected and fully operational.
Try clearing all your print jobs by pressing cancel all documents on your printer. This will clear the printing queue and allow you to restart your model.
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Fix 4 Fix It Via Services
This method is only available when your printer uses a WSD port. If it’s not using such a port, you should skip this method.
Here is the tutorial on checking if your printer is using a WSD port:
Step 1: Open Printers & scanners setting again. Click the printer device and choose Open queue.
Step 2: Click Printer to expand it. Then, choose Properties.
Step 3: In the Properties window, skip to the Ports tab. Then, check if your printer uses a WSD port.
If your printer uses a WSD port, you can then follow the steps below to change Service settings:
Step 1: Search “Services” in the Start menu and then click the best-matched result to open it.
Step 2: Scroll down the list to locate Function Discovery Provider Host and Function Discovery Resource Publication. Then, check the Status and Startup Type columns. If the Status is not Running, you can right click them and choose Start. If the Startup Type is not Automatic, you can right click them and choose Properties to set them as Automatic.
Then, you can check whether the problem is solved. If not, you can follow the steps below to add a new port:
Step 1: Print a Network Configuration Report from the printer Settings or Wireless menu.
Step 2: Return to the printer’s Ports tab, and then click Add Port. Select Standard TCP/IP Port and click New Port. Then, use the information listed on the Network Configuration Report to add a new port.